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Resolution always the same? #34

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DJF3 opened this issue Jul 11, 2013 · 4 comments
Closed

Resolution always the same? #34

DJF3 opened this issue Jul 11, 2013 · 4 comments

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@DJF3
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DJF3 commented Jul 11, 2013

First of all, great product!
When batch-converting video files the resolution always seems to be the same, not the original resolution but something like 848 by xxx..

I'm using custom presets from handbrake.

There's nothing that points to a fixed resolution in the:
/Users/username/Library/Application Support/HandBrake/UserPresets.plist
file

What could cause this problem?
@taglia
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taglia commented Jul 12, 2013

Glad you like the application. Can you send me the preset file and give me some details on the files that you are trying to convert? File type, codec, resolution, etc.

@taglia
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taglia commented Jul 21, 2013

Closing this as impossible to reproduce without additional information

@taglia taglia closed this as completed Jul 21, 2013
@DJF3
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DJF3 commented Jul 21, 2013

Hi
Apologies for the delay.. In the mean time I have tested with a 100% fresh setup of Handbrake on a different computer. Found out that there WERE some settings pointing to a resolution...
It's now working as expected!!
Great!
DJ

@taglia
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taglia commented Jul 22, 2013

Hi, great to see it works fine!

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@taglia @DJF3