upgraded to newest official release, crashes when i try to open

[Dannnbo]

Bug Description

installed new version, cant open. get a crash report every time. tried running as admin. for some reason folder says read only (with the dash not the check), I try to change it, but when i check again right after it still says read only

Steps to reproduce

No response

Relevant logs/screenshots

Tahoma2D 1.4.3 (Build Jun 2 2024)

Report Date: 2024-06-13 14:09:04
Crash Reason: EXCEPTION_ACCESS_VIOLATION

Build ABI: x86_64-little_endian-llp64
Operating System: Windows 10 (10.0)
OS Kernel: 10.0.22631
CPU Threads: 8

Crash File: C:\Users\USER\AppData\Local\Tahoma2D\Tahoma2D\crash\Crash-20240613-140904.log
Mini Dump File: C:\Users\USER\AppData\Local\Tahoma2D\Tahoma2D\crash\Crash-20240613-140904.dmp

==== Backtrace ====
1> RtlGetLengthWithoutLastFullDosOrNtPathElement [0x7ff9d26e7f5a] <ntdll.dll>
2> RtlFindCharInUnicodeString [0x7ff9d268e642] <ntdll.dll>
3> KiUserExceptionDispatcher [0x7ff9d271403e] <ntdll.dll>
4> DriverProc [0x7f8411a9] <lvcod64.dll>
5> ICSendMessage [0x7ff9b138413e] <MSVFW32.dll>
6> ICOpen [0x7ff9b1383da4] <MSVFW32.dll>
7> <lambda_d6bfe711d5006a7e839b6cb4b48df02e>::operator() {tiio_avi.cpp:1072} <image.dll>
8> `anonymous namespace'::safe_ICOpen {tiio_avi.cpp:1084} <image.dll>
9> Tiio::AviWriterProperties::AviWriterProperties {tiio_avi.cpp:1136} <image.dll>
10> initImageIo {tiio.cpp:213} <image.dll>
11> initToonzEnv {main.cpp:189} <Tahoma2D.exe>
12> main {main.cpp:585} <Tahoma2D.exe>
13> WinMain [0x7ff794348f74] <Tahoma2D.exe>
14> __scrt_common_main_seh {exe_common.inl:288} <Tahoma2D.exe>
15> BaseThreadInitThunk [0x7ff9d120257d] <KERNEL32.DLL>
16> RtlUserThreadStart [0x7ff9d26caf28] <ntdll.dll>
==== End ====

==== Modules ====
C:\Program Files\Tahoma\Tahoma2D.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
C:\WINDOWS\System32\KERNEL32.DLL
C:\WINDOWS\System32\KERNELBASE.dll
C:\WINDOWS\SYSTEM32\apphelp.dll
C:\WINDOWS\System32\USER32.dll
C:\WINDOWS\System32\win32u.dll
C:\Program Files\Tahoma\Qt5Xml.dll
C:\WINDOWS\System32\GDI32.dll
C:\Program Files\Tahoma\Qt5SerialPort.dll
C:\Program Files\Tahoma\Qt5PrintSupport.dll
C:\WINDOWS\System32\gdi32full.dll
C:\WINDOWS\System32\msvcp_win.dll
C:\WINDOWS\System32\ucrtbase.dll
C:\WINDOWS\System32\SHELL32.dll
C:\WINDOWS\System32\ole32.dll
C:\WINDOWS\System32\COMDLG32.dll
C:\WINDOWS\System32\combase.dll
C:\WINDOWS\System32\RPCRT4.dll
C:\WINDOWS\SYSTEM32\OPENGL32.dll
C:\WINDOWS\System32\msvcrt.dll
C:\WINDOWS\System32\shcore.dll
C:\WINDOWS\System32\ADVAPI32.dll
C:\WINDOWS\System32\SHLWAPI.dll
C:\Program Files\Tahoma\freeglut.dll
C:\WINDOWS\System32\sechost.dll
C:\WINDOWS\System32\bcrypt.dll
C:\Program Files\Tahoma\libgphoto2.dll
C:\Program Files\Tahoma\EDSDK.dll
C:\Program Files\Tahoma\libgphoto2_port.dll
C:\WINDOWS\System32\SETUPAPI.dll
C:\Program Files\Tahoma\colorfx.dll
C:\WINDOWS\System32\WS2_32.dll
C:\Program Files\Tahoma\image.dll
C:\Program Files\Tahoma\tnztools.dll
C:\Program Files\Tahoma\tnzstdfx.dll
C:\Program Files\Tahoma\tfarm.dll
C:\Program Files\Tahoma\sound.dll
C:\Program Files\Tahoma\toonzqt.dll
C:\Program Files\Tahoma\opencv_world451.dll
C:\Program Files\Tahoma\toonzlib.dll
C:\Program Files\Tahoma\Qt5Script.dll
C:\WINDOWS\System32\OLEAUT32.dll
C:\Program Files\Tahoma\tnzext.dll
C:\Program Files\Tahoma\tnzbase.dll
C:\Program Files\Tahoma\tnzcore.dll
C:\Program Files\Tahoma\Qt5OpenGL.dll
C:\Program Files\Tahoma\Qt5Multimedia.dll
C:\Program Files\Tahoma\Qt5Widgets.dll
C:\Program Files\Tahoma\Qt5Network.dll
C:\Program Files\Tahoma\Qt5Core.dll
C:\WINDOWS\System32\CRYPT32.dll
C:\WINDOWS\SYSTEM32\MPR.dll
C:\Program Files\Tahoma\Qt5Gui.dll
C:\WINDOWS\SYSTEM32\GLU32.dll
C:\WINDOWS\SYSTEM32\dbghelp.dll
C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
C:\WINDOWS\SYSTEM32\MSVCP140.dll
C:\WINDOWS\SYSTEM32\MFPlat.DLL
C:\WINDOWS\SYSTEM32\MF.dll
C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll
C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22621.3527_none_b43b7f4b638cc64f\COMCTL32.dll
C:\WINDOWS\SYSTEM32\WINMM.dll
C:\WINDOWS\SYSTEM32\VERSION.dll
C:\WINDOWS\SYSTEM32\AVIFIL32.dll
C:\WINDOWS\SYSTEM32\MSVFW32.dll
C:\Program Files\Tahoma\libmypaint-1-4-0.dll
C:\Program Files\Tahoma\glew32.dll
C:\Program Files\Tahoma\Qt5Svg.dll
C:\WINDOWS\SYSTEM32\CONCRT140.dll
C:\WINDOWS\SYSTEM32\NETAPI32.dll
C:\WINDOWS\SYSTEM32\UxTheme.dll
C:\WINDOWS\SYSTEM32\dwmapi.dll
C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
C:\WINDOWS\SYSTEM32\DNSAPI.dll
C:\WINDOWS\SYSTEM32\cfgmgr32.dll
C:\WINDOWS\SYSTEM32\MSACM32.dll
C:\Program Files\Tahoma\libintl-8.dll
C:\Program Files\Tahoma\libjson-c-2.dll
C:\WINDOWS\SYSTEM32\dxcore.dll
C:\Program Files\Tahoma\libiconv-2.dll
C:\WINDOWS\SYSTEM32\NETUTILS.DLL
C:\WINDOWS\SYSTEM32\dbgcore.DLL
C:\WINDOWS\SYSTEM32\SRVCLI.DLL
C:\WINDOWS\SYSTEM32\MFCORE.DLL
C:\WINDOWS\System32\IMM32.DLL
C:\WINDOWS\System32\NSI.dll
C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
C:\WINDOWS\System32\bcryptPrimitives.dll
C:\WINDOWS\SYSTEM32\kernel.appcore.dll
C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
C:\Program Files\Tahoma\platforms\qwindows.dll
C:\WINDOWS\system32\wintab32.dll
C:\WINDOWS\SYSTEM32\windows.storage.dll
C:\WINDOWS\SYSTEM32\wintypes.dll
C:\WINDOWS\SYSTEM32\profapi.dll
C:\Program Files\Tahoma\iconengines\qsvgicon.dll
C:\WINDOWS\System32\MSCTF.dll
C:\WINDOWS\SYSTEM32\textinputframework.dll
C:\WINDOWS\SYSTEM32\CoreMessaging.dll
C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
C:\WINDOWS\system32\Oleacc.dll
C:\WINDOWS\System32\clbcatq.dll
C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
C:\Windows\System32\AppXDeploymentClient.dll
C:\WINDOWS\System32\DriverStore\FileRepository\nvlt.inf_amd64_b72b32629cc698ac\nvoglv64.dll
C:\WINDOWS\SYSTEM32\WTSAPI32.dll
C:\WINDOWS\SYSTEM32\msasn1.dll
C:\WINDOWS\SYSTEM32\cryptnet.dll
C:\WINDOWS\SYSTEM32\drvstore.dll
C:\WINDOWS\SYSTEM32\devobj.dll
C:\WINDOWS\SYSTEM32\wldp.dll
C:\WINDOWS\System32\WINTRUST.dll
C:\WINDOWS\SYSTEM32\ntmarta.dll
C:\WINDOWS\SYSTEM32\powrprof.dll
C:\WINDOWS\SYSTEM32\UMPDC.dll
C:\WINDOWS\SYSTEM32\WINSTA.dll
C:\WINDOWS\system32\dxgi.dll
C:\WINDOWS\system32\d3d11.dll
C:\WINDOWS\System32\imagehlp.dll
C:\WINDOWS\SYSTEM32\CRYPTSP.dll
C:\WINDOWS\system32\rsaenh.dll
C:\WINDOWS\SYSTEM32\nvapi64.dll
C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
C:\WINDOWS\SYSTEM32\dcomp.dll
C:\WINDOWS\system32\d3d9.dll
C:\WINDOWS\system32\dataexchange.dll
C:\WINDOWS\system32\twinapi.appcore.dll
C:\WINDOWS\system32\ApplicationTargetedFeatureDatabase.dll
C:\WINDOWS\system32\dwrite.dll
C:\WINDOWS\SYSTEM32\WINMMBASE.dll
C:\WINDOWS\SYSTEM32\lvcod64.dll
==== End ====

Software Version

1.4.3

Software Version Information

No response

Operating System

windows 11

Graphics Card

No response

Drawing Tablet

No response

[manongjohn]

There is a known issue with C:\WINDOWS\SYSTEM32\lvcod64.dll and a number of different software, not just Tahoma2D. This dll is appearing in your crash log and is more than likely the cause.

Recommendation is to either rename or delete this DLL which will allow to T2D to open correctly.

What version were you upgrading from becaue I'm surprised you weren't seeing this when trying to open a prior version.

[Dannnbo]

Hi that worked thanks!

…

On Thu, Jun 13, 2024, 2:20 PM manongjohn ***@***.***> wrote: There is a known issue with C:\WINDOWS\SYSTEM32\lvcod64.dll and a number of different software, not just Tahoma2D. This dll is appearing in your crash log and is more than likely the cause. Recommendation is to either rename or delete this DLL which will allow to T2D to open correctly. What version were you upgrading from becaue I'm surprised you weren't seeing this when trying to open a prior version. — Reply to this email directly, view it on GitHub <#1505 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AW7DK5QE7RYY75OTVOTMVSDZHHPIHAVCNFSM6AAAAABJI46NUKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRWGQ4TOOJQGU> . You are receiving this because you authored the thread.Message ID: ***@***.***>