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5.1.10 launches but crashes when I open the browser #887

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dreh65 opened this issue Aug 29, 2023 · 15 comments
Closed

5.1.10 launches but crashes when I open the browser #887

dreh65 opened this issue Aug 29, 2023 · 15 comments

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@dreh65
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dreh65 commented Aug 29, 2023

Using the Generic build since I'm on macOS (Monterey). Using python 3 so I use that launcher. It uses Java; I thought 5 doesn't need Java? Goes thru launching Safari but in Terminal it has now crashed. I can send the log if needed. (4.7.6 runs but usually has to run 2-3 times before it's stable and then I can usually use it after that.)

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@theotherp
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theotherp commented Aug 30, 2023 via email

@dreh65
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dreh65 commented Sep 1, 2023

nzbhydra2.2023-08-28.log

@dreh65
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dreh65 commented Sep 1, 2023

sorry it took a few days. some other things came up.

@theotherp
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Nothing to see there.
Do you mean the program crashes when you open the URL in your browser? Or the website is not shown?
Please also post the file wrapper.log.

@dreh65
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dreh65 commented Sep 2, 2023 via email

@dreh65
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dreh65 commented Sep 18, 2023

Crikey, I thought I had uploaded the wrapper.log. Was wondering why this was still in orbit. Apologies.
wrapper.log

@theotherp
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That's really weird. It looks like hydra is shutting down regularly but without any entry in the log why it would do so.
You said you're running it in terminal window. Do you see any error output there?

@dreh65
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dreh65 commented Sep 19, 2023

This is the end of the Terminal launch:
2023-09-19 13:12:58,338 WARNING - Unable to read control ID from /Users/deh/Desktop/NZBHydra/nzbhydra2-5.1.10-generic/data/control.id: [Errno 2] No such file or directory: '/Users/deh/Desktop/NZBHydra/nzbhydra2-5.1.10-generic/data/control.id'. Falling back to process return code -5
2023-09-19 13:12:58,339 INFO - NZBHydra main process has terminated for shutdown

In the browser, a dialogue box opens with:
An unknown error occurred while communicating with NZBHydra:

{"data":null,"status":-1,"config":{"method":"POST","transformRequest":[null],"transformResponse":[null],"jsonpCallbackParam":"callback","headers":{"NzbHydra2-Handle-Errors-Generically":true,"Accept":"application/json, text/plain, /","Content-Type":"application/json;charset=utf-8","X-XSRF-TOKEN":"62d91f3a-0ec9-4a41-a740-1e1d533bdb5c"},"url":"internalapi/search","data":{"searchRequestId":66521,"query":"Girl who played with fire ","category":"All","mode":"search","indexers":["NZB Finder"]},"cached":false},"statusText":"","xhrStatus":"error"}

@theotherp
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Sorry, this took a while. Please put this
nzbhydra2wrapperPy3.zip file into /Users/deh/Desktop/NZBHydra/nzbhydra2-5.1.10-generic and try again. Then post the file wrapper.log. Before that you may check if you see any actual errors in the file.

Due to a change in the code some of the errors were previously not properly logged.

@theotherp
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Disregard that, just download the latest release and use that. It probably won't fix the crash but we should be able to see something in the log.

@dreh65
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dreh65 commented Sep 23, 2023 via email

@dreh65
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dreh65 commented Oct 2, 2023

I downloaded and started the latest version on another computer on my network that doesn't normally run nzbhydra. It ran just fine. On the computer I want it to run on 5.1.11 launches and crashes as soon as I open the window on Chrome. 4.7.6 continues to run fine for the most part. Are there items in my User Library I should remove to see if v. 5 will run without crashing?

@theotherp
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New version will report more. Please reopen if this still happens.

@dreh65
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dreh65 commented Apr 12, 2024

I downloaded the 6.0 generic and ran from that folder (I'm OK with adding Downloaders and Indexers) When I ran that, it loaded just fine and then I added the Downloaders and Indexers. It started crashing and won't complete. It's the same error as originally in this thread. I also tried copying all the 6.0 files to my 4.7.6 folder, replacing all the Finder asked about. Again, it crashed. I can still run 4.7.6.

@theotherp
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@dreh65 Please create a new issue and post your log files

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