another attempt to fix button rendering in Zendesk

[reignmaker]

🌟 What does this PR do?

Zendesk's UI is a complete mess nowadays. This is another attempt to fix button rendering in Zendesk

🐛 Recommendations for testing

All changes should be tested across Chrome and Firefox.

I put the button into the button group to the top right corner of the ticket's container, right before the filter button.

📝 Links to relevant issues or information

[reignmaker]

Hi! Any review for this? Toggl button is practically hard to use with Zendesk.

[nunofmn]

Hi @reignmaker! 👋

Sorry for the delay in reviewing your PR.
Unfortunately, I wasn't able to reproduce the problem. The button still shows up.
I think that Zendesk might be running several A/B tests that change the UI a lot for different users.

I added a comment suggesting yet again to duplicate the script, so that it works for the maximum number of users.

[edtamayo]

Case

[reignmaker]

Hi @nunofmn!
Thank you for your review. I did not know that Zendesk's Web UI may differ for users. In that case your point on leaving the code introduced in Apr 2023 makes sense. But such way may turn the integration code into a complete mess, but, considering that the Zendesk's UI markup is already a big mess, I guess there is no other way for us.

[liisvirki]

User shared this:

I'm assuming this error here is the thing. Zendesk changed their HTML I assume? Is there any test/development version of the extension I can use and test for you?

[reignmaker]

User shared this:

I'm assuming this error here is the thing. Zendesk changed their HTML I assume? Is there any test/development version of the extension I can use and test for you?

Unfortunately, your image is compressed and unreadable.

As for test/development version of the extension -- I used a production, installed in my Chrome extension by editing source files directly.

[nunofmn]

LGTM! 👍 🚀

Thanks a lot for fixing this @reignmaker!
Now lets hope that this fixes the integration for most of the users. 😅