After installing the new version, we cannot perform an impact analysis #24

carlosbayerl · 2021-12-10T20:52:50Z

Após a instalação da nova versão, não conseguimos efetuar a análise de impactos. Abaixo, segue imagem que demonstra como era o serviço antes:
***** English******
After installing the new version, we cannot perform an impact analysis. Below is an image that demonstrates how the service was before:

Como faço para voltar a visualizar estas análises e relacionamentos?
English**
How do I go back to viewing these analyzes and correcting them?

tomolimo · 2021-12-13T07:15:53Z

Hello @carlosbayerl
Please write in English! And post screenshots in English too!
Thank you
Regards,
Tomolimo

tomolimo · 2021-12-16T07:14:38Z

Hello @carlosbayerl
Could you post enough information so that I can try to reproduce the issue?
Thank you
Regards,
Tomolimo

carlosbayerl · 2021-12-28T15:18:18Z

Hello @tomolimo
As I said before, after installing the new version, we were unable to perform the impact analysis.
In the image below, in table 1, we have the assets>Development Services>Datamart.
In table 2, we have the applications that directly impact this asset.
And in table 3, the applications that are directly impacted by this asset.

My question is: How do I create this, or do I, this relationship to generate the impact analysis graph? As shown in the image below.

The figures are shown from version 1.3.7, in GLPI 9.5.1. We are in the process of migrating to version 9.5.6 and your plugin (version 2.0.5) does not show the item "Impact" in the menu.
The most important thing for me is to be able to make this relationship.

tomolimo · 2021-12-28T16:07:11Z

Hello @carlosbayerl

Version 1.3.7 is not compatible with GLPI 9.5, but only with 9.4

And with the latest impact plugin version (> 2.0.0, which is compatible with GLPI 9.5), there is an automatic migration of the data from the plugin to the core, in order to move the plugin data them into the core impact analysis (impact analysis has been implemented into the GLPI core since GLPI 9.5).
Of course the former "Impact" tab is no longuer available as it is now in the core... under the "Impact analysis" tab, see:

If after the migration you can't find the former data on the new tab, then contact me, I'll help you for the migration.

Thank you
Regards,

Tomolimo

carlosbayerl · 2021-12-28T17:19:03Z

Hello, @tomolimo.
I performed the migration. However, the item "Impact Analysis" does not appear in the menu yet. Can you help me?

tomolimo · 2021-12-29T08:49:52Z

Hello @carlosbayerl
You have to specify the item types for which you want having the impact analysis, see:

carlosbayerl · 2021-12-29T12:45:14Z

Hello @tomolimo
I had already specified the items. Still, I can't effect relationships.

tomolimo · 2021-12-29T15:51:41Z

Hello @carlosbayerl
Also check this post #22 , I think this is a similar issue.
Thank you
Regards,
Tomolimo

carlosbayerl · 2021-12-30T13:58:24Z

Hello @tomolimo.
Indeed, #22 is similar to my case. I just don't know which file of the "Generic Objects" plugin I make the change?
But I'm researching. Thank´s for help me.
Have a new year magnificous!
Regards,
Carlos Bayerl

tomolimo · 2021-12-30T14:08:14Z

Hello @carlosbayerl
Do you mean that the object "Datamart" has been created with the "Generic Object" plugin?
Thank you
Regards,
Tomolimo

carlosbayerl · 2021-12-30T14:28:54Z

@tomolimo
Exactly. The Datamart object was created with the "Generic Object" plugin.

tomolimo · 2021-12-30T14:36:26Z

Then you should have a php file that represents the class for this object?

carlosbayerl · 2021-12-30T14:53:13Z

Yep! I´m analysing the files.
Thank you.

tomolimo · 2021-12-30T14:54:43Z

On my side, I'm also searching for a solution

carlosbayerl · 2021-12-30T15:00:46Z

Thank´s for this.

tomolimo · 2021-12-30T16:06:00Z

Hello @carlosbayerl
Here is the fix:
setup.zip

Replace the impacts/setup.php by the new one (from the attached zipped file)
Upgrade the impacts plugin
Enable it
Go to http://glpiurl/plugins/impacts/front/itemtype.php
Add the PluginGenericobjectDatamart impact item type if not already present
Go to GLPI General Setup on the Impact analysis tab,
Add to the enabled types the Datamart type
Then you should be able to see the impact tab on the Datamart form
Keep me informed :)

Thank you
Regards,
Tomolimo

carlosbayerl · 2021-12-30T17:56:20Z

Hello @tomolimo
The fix worked. I can already see "Impact Analysis" in the Menu.

However, the relationships were not loaded as they were presented in the previous version.

I followed his directions, but I didn't get the relationships to show up.
In fact, I need the "Impact" item to appear in the menu.

tomolimo · 2021-12-31T07:52:35Z

Hello @carlosbayerl
As already mentionned the impact analysis has been added to GLPI core... So as a consequence, it will no longuer being managed by the plugin, BUT the plugin should have done the migration of the data from the plugin tables to the core tables. It seems, here, that something went wrong...

So to help you, I need the content of the plugin table which is now renamed into backup_glpi_plugin_impacts_impacts. Could you post the content of this table?
Could you also post the content of the glpi_impactrelations table?

Thank you
Regards,
Tomolimo

carlosbayerl · 2022-01-03T13:49:17Z

Hello @tomolimo
An additional piece of information, which I have identified and I think I haven't mentioned yet, is that the impact plugin makes the relationships with the GLPI's native objects. However, the objects we create through the Generic Object plugin, do not perform this relationship with the Impact plugin. Is this information valid for you to help me?

tomolimo · 2022-01-03T15:05:52Z

Hello @carlosbayerl

Hello @tomolimo An additional piece of information, which I have identified and I think I haven't mentioned yet, is that the impact plugin makes the relationships with the GLPI's native objects. However, the objects we create through the Generic Object plugin, do not perform this relationship with the Impact plugin. Is this information valid for you to help me?

I saw this issue too, and it should be fixed by this #24 (comment)

Hello @carlosbayerl As already mentionned the impact analysis has been added to GLPI core... So as a consequence, it will no longuer being managed by the plugin, BUT the plugin should have done the migration of the data from the plugin tables to the core tables. It seems, here, that something went wrong...

So to help you, I need the content of the plugin table which is now renamed into backup_glpi_plugin_impacts_impacts. Could you post the content of this table? Could you also post the content of the glpi_impactrelations table?

Thank you Regards, Tomolimo

I can help if you answer to these :)

Thank you,
Regards,
Tomolimo

carlosbayerl · 2022-01-03T18:08:15Z

Hello @tomolimo
backup_glpi_plugin_impacts_impacts.idb or backup_glpi_plugin_impacts_impacts.frm?

tomolimo · 2022-01-04T07:40:51Z

Hello @carlosbayerl
Not the idb or frm files, but the content of the tables :)
To dump tables, you may use several ways:

use of heidisql (Windows only) https://dbeaver.io/
use of dbeaver (Linux, etc...) https://dbeaver.io/
use of phpmyadmin: https://www.phpmyadmin.net/
use of mysqldump : https://stackoverflow.com/questions/2987366/how-to-dump-only-specific-tables-from-mysql

Thank you,
Regards,
Tomolimo

carlosbayerl · 2022-01-05T20:00:18Z

Hello @tomolimo
First, I apologize for the delay in returning the message. We have urgent last-minute demands that require greater attention at the moment. However, I want to thank you for your help and ask if we can continue next week?
Thank you again!
Regards,
Carlos Bayerl

tomolimo · 2022-01-07T07:32:58Z

no problem :)

carlosbayerl · 2022-01-07T14:25:24Z

Hello @tomolimo
The glpi_impactrelations table is empty. But, follow the other table below (backup_glpi_plugin_impacts_impacts):

backup_glpi_plugin_impacts_impacts.zip

tomolimo · 2022-01-07T14:49:10Z

Hello @carlosbayerl
Could you send it with a dump (export) of the table so that I'll be able to upload the content of the table in my own DB, and I'll be able to test the migration.
Sorry but RTF format is not usable for me.

Thank you,
Regards,
Tomolimo

carlosbayerl · 2022-01-12T20:42:08Z

Hello @tomolimo
Sorry for the delay. The table exported from backup_glpi_plugin_impacts_impacts follows as name export.sql. I await news.
Thanks.
Regards,
Carlos Felipe
export.zip

carlosbayerl · 2022-01-26T14:02:10Z

Hello @tomolimo
Did you manage to parse the table? News about this case?
Regards,
@carlosbayerl

tomolimo · 2022-01-26T14:53:30Z

Hello @carlosbayerl
Not yet, but I will do it quickly
Thank you,
Regards,
Tomolimo

tomolimo · 2022-01-27T11:10:40Z

Hello @carlosbayerl
Here is a fix for this issue: https://github.com/tomolimo/impacts/releases/tag/2.0.7

But before upgrading to the new release, please follow the steps below:

rename the backup_glpi_plugins_impacts_impacts to glpi_plugins_impacts_impacts
upgrade the impact plugin (copie new source files, upgrade plugin, and enable it)
check that your generic object types appear in the list of added types here:
check that your generic object types appear here (if not, then add them):

Then you should be able to view the impact analysis tab, and the existing relations.

Thank you,
Regards,
Tomolimo

tomolimo · 2022-02-07T08:00:20Z

Hello @carlosbayerl
Without feedback from you, I close this issue.
Feel free to reopen it if you have news to give.
Thank you
Regards,
Tomolimo

carlosbayerl · 2022-03-24T19:51:29Z

Hi @tomolimo
First of all, thanks for the effort in finding the solution for the above case. I make this comment to let you know that relationships are shown as before. Thank you one more time.
Regards,
Carlos Bayerl

tomolimo · 2022-03-25T07:18:01Z

Hello @carlosbayerl
You're welcome
regards,
Tomolimo

tomolimo changed the title ~~Não é possivel criar análise de impacto~~ After installing the new version, we cannot perform an impact analysis Dec 28, 2021

tomolimo self-assigned this Dec 31, 2021

tomolimo added the bug Something isn't working label Dec 31, 2021

tomolimo mentioned this issue Jan 27, 2022

fixed upgrade issue: when an upgrade occurs and the classes of the types are not available #25

Merged

tomolimo closed this as completed in #25 Jan 27, 2022

tomolimo reopened this Jan 27, 2022

tomolimo closed this as completed Feb 7, 2022

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After installing the new version, we cannot perform an impact analysis #24

After installing the new version, we cannot perform an impact analysis #24

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After installing the new version, we cannot perform an impact analysis #24

After installing the new version, we cannot perform an impact analysis #24

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