problem with the package installation

[g-notomia]

Hi,
I'm trying to install this package on a fresh installation of UVDesk community edition, but I'm not able to get it work.

I followed all the steps in the instruction and it seems that a new extension is detected, but then any migration is performed (i.e. database not updated).
Hereafter the output of the commands:

The entities defined in the package are not created (i.e. the table uv_pkg_uvdesk_ecommerce_ticket_order_details) and nothing else change in the application menu (supposing it should be).

Any suggestion or information about how to complete this installation?

thank you in advance!

[papnoisanjeev]

@g-notomia
open your project directory locate .env file in route directory and change APP_ENV=dev.
Clear your project cache by: php bin/console c:c --env dev
Now again run all the commands for ECommerce Package.

[g-notomia]

@papnoisanjeev Thank you for your prompt reply!
the APP_ENV was already set to dev.

Anyway I installed the api-bundle as well and running migrating commands for this, it created the table for the ecommerce as well.

My concern now are about that I can not notice any change to the application... should I find an APP in the app section?

[papnoisanjeev]

@g-notomia
You can raise a ticket https://support.uvdesk.com/en/customer/create-ticket/ here or mail us support@uvdesk.com for more about your concern.
our support staff will get back to you.

[vaishaliwebkul]

Hello @g-notomia

Once the eCommerce package has been installed in your project, you will get the icon inside each ticket detail page by which you can fetch order by giving order ID after successful integration of Apps from here https://store.webkul.com/UVdesk/UVdesk-Open-Source.html

[g-notomia]

Thank you so much for your really appreciated explanation. I'll run some tests on the platform and in case of we will choose your platform we will buy the App. thank again best regards Il giorno gio 9 gen 2020 alle ore 16:05 vaishaliwebkul < notifications@github.com> ha scritto:

…

Hello @g-notomia <https://github.com/g-notomia> Once the *eCommerce package* has been installed in your project, you will get the icon inside each ticket detail page by which you can fetch order by giving order ID after successful integration of Apps from here https://store.webkul.com/UVdesk/UVdesk-Open-Source.html [image: order_fetch_icon] <https://user-images.githubusercontent.com/43210406/72078618-72b9bf80-331f-11ea-9a22-aae58aaf3a45.png> [image: order_fetch] <https://user-images.githubusercontent.com/43210406/72078601-6afa1b00-331f-11ea-9243-647a30ca6a81.png> — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#3?email_source=notifications&email_token=AOHMXCKTC26NSWD5YFPSO7DQ444NJA5CNFSM4KEWPWE2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEIQTNEY#issuecomment-572602003>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AOHMXCMVXDVAPBATKXAICOLQ444NJANCNFSM4KEWPWEQ> .