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JAWS & IE11: initial "Big Play Button" (BPB) and Play button is silent when tabbing to it #4583

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serenanubi opened this issue Aug 21, 2017 · 10 comments
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a11y This item might affect the accessibility of the player confirmed screen reader JAWS, NVDA, VoiceOver, TalkBack, etc.

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@serenanubi
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Description

Big play button is silent upon tabbing to it in IE11 with JAWS 18.

Steps to reproduce

Go to videojs.com and use the tab button until the focus gets to the BPB.

Results

Expected

Once the focus is on the BPB, JAWS should say "Play Video button".

Actual

JAWS is silent.

Error output

N/A

Additional Information

Please include any additional information necessary here. Including the following:

versions

videojs

Latest version (v6.2.5).

browsers

IE11

OSes

Windows 7

plugins

Not sure..

@gkatsev
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gkatsev commented Aug 21, 2017

@OwenEdwards any ideas?

@waughcbw
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waughcbw commented Aug 29, 2017

@gkatsev @OwenEdwards Any updates?

@OwenEdwards
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@gkatsev not sure what's going on here, but I see this behavior on the http://videojs.com/ site with IE11 & JAWS18: if you use arrow keys to move to the BPB, JAWS announces it but says something before "Play Video" (it sounds like "key"); if you Tab to the BPB, JAWS doesn't say anything.

But looking at the HTML, the <span> with aria-hidden="true" for the icon that you put in is missing. Did it somehow get dropped from the latest version of video.js?

@serenanubi
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@gkatsev @OwenEdwards All the a11y improvements are great. It'd be really nice to get this fixed for JAWS & IE11. Any movement on this would be appreciated. I know IE11 has had issues with aria-live, so I was thinking that may have been the issue.

I only mentioned the example on http://videojs.com, but this is affecting our users as well.

@OwenEdwards
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@serenanubi I looked into this a little, and as I noted in #4601, there's some confusion because the http://videojs.com site is actually using v5.x, not v6.x of video.js. So I wanted to confirm that, when you say it's affecting your users, that you're using v6.2.5 as you mentioned in the original issue report?

@serenanubi
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serenanubi commented Sep 11, 2017

Actually we're using v5.x, which has the issue, but I was hoping v6.2.5 would have a fix, so I was testing our codebase with v6.2.5 instead to verify if the issue had been resolved, but it seems to still be a problem. Sorry for the confusion (and assumption on my part).

Thanks @OwenEdwards

@OwenEdwards
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@serenanubi is this still an issue in v6.x releases? If not, can we close this issue?

@serenanubi
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serenanubi commented Feb 19, 2018

@OwenEdwards Yes, this is still an issue in v6.x releases. Sorry for the delayed response.

@gkatsev gkatsev added the a11y This item might affect the accessibility of the player label May 4, 2018
@OwenEdwards
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I'm still seeing this in the latest v6.x build, using JAWS 2018 and IE11. I need to do some more investigation.

@OwenEdwards OwenEdwards self-assigned this May 8, 2018
@OwenEdwards OwenEdwards changed the title JAWS IE11 BPB is silent when tabbing to it. JAWS & IE11: BPB and Play button is silent when tabbing to it May 9, 2018
@OwenEdwards
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This is an issue with the BPB, or with the Play button after the BPB button disappears and the Control Bar appears. Another symptom of it is that sometimes when focus moves from the Play button to the Mute/Unmute button JAWS announces something like "Mute button Play", when it didn't announce the Play button at all.

This is likely a JAWS bug, either the same as or related to this JAWS bug report: Button after video element with no controls is not accessible

@OwenEdwards OwenEdwards added confirmed on-hold screen reader JAWS, NVDA, VoiceOver, TalkBack, etc. and removed on-hold labels May 9, 2018
@OwenEdwards OwenEdwards changed the title JAWS & IE11: BPB and Play button is silent when tabbing to it JAWS & IE11: initial "Big Play Button" (BPB) and Play button is silent when tabbing to it May 9, 2018
gkatsev pushed a commit that referenced this issue May 24, 2018
…5206)

Freedom Scientific's recommended workaround for JAWS + IE not announcing the first button after a video element which doesn't have its own native controls (See FreedomScientific/standards-support#78).

This is the 6.x version of #5173 (2bc810d).

Fixes #4583
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