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[ariley]

Hi,

I can log in with my credentials on the web but not in the app.

[wallydz]

To authenticate and connect to the VPN, you need to use the VPN.ht username and password you entered when signing up. These are not the same as the credentials for the client area.

Please follow this support document if you want to change your VPN username or password:
https://vpn.ht/tutorial/general/204201704-how-do-i-change-my-vpn-credentials

Let me know if you encounter any further problems.

Best regards,

[ariley]

That’s what I’m trying to use. But I guess I’ll reset it.

Best Regards,

Agnes Riley
917 660-7221
www.zerobluetech.com 
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On January 29, 2016 at 11:44:59 AM, wallydz (notifications@github.com) wrote:

To authenticate and connect to the VPN, you need to use the VPN.ht username and password you entered when signing up. These are not the same as the credentials for the client area.

Please follow this support document if you want to change your VPN username or password:
https://vpn.ht/tutorial/general/204201704-how-do-i-change-my-vpn-credentials

Let me know if you encounter any further problems.

Best regards,

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