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updated for 2.1
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shawna-slh committed May 24, 2018
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github:
repository: w3c/wai-planning-and-managing
footer: >
<p><strong>Date:</strong> Updated 31 March 2016. First published October 2002.</p>
<p><strong>Date:</strong> Minor updates 24 May 2018. Updated 31 March 2016. First published October 2002.</p>
<p><strong>Editors:</strong> <a href="https://www.w3.org/People/kevin">Kevin White</a>, <a href="https://www.w3.org/People/shadi">Shadi Abou-Zahra</a>, and <a href="https://www.w3.org/People/Shawn">Shawn Lawton Henry</a>. <a href="https://www.w3.org/WAI/beta/planning-and-managing/acknowledgements/">Acknowledgements</a> includes information on previous versions and editors.</p>
<p>Developed by the Education and Outreach Working Group (<a href="http://www.w3.org/WAI/EO/">EOWG</a>). Updated with support from the <a href="https://www.w3.org/WAI/DEV/">WAI-DEV Project</a> and the <a href="https://www.w3.org/WAI/ACT/">WAI-ACT Project</a>, co-funded by the European Commission <abbr title="Information Society Technologies">IST</abbr> Programme.</p>
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vary across organizations but at a minimum establishes what web
accessibility standard you aim to conform to and by when. For example,
your policy might only state that your website will meet all criteria
specified in WCAG 2.0 Level AA within one year. A policy may cover other
specified in WCAG 2.1 Level AA within one year. A policy may cover other
topics such as roles and responsibilities, content preparation
processes, quality assurance, infrastructure, and reporting.

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### For more information

- [WCAG-EM Overview]({{ "/test-evaluate/conformance/" | relative_url }}) – Introduces a methodology for determining how well a website conforms to WCAG 2.0.
- [WCAG-EM Overview]({{ "/test-evaluate/conformance/" | relative_url }}) – Introduces a methodology for determining how well a website conforms to WCAG 2.
- [Assess the Situation](/WAI/impl/improving#assess) – Describes how
you might approach evaluating your website.
- [Involving Users in Web Projects for Better, Easier Accessibility](/WAI/users/involving) – Describes the benefits of involving users in projects and how to go about it.
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Some example criteria include:

- Number of WCAG 2.0 Success Criteria passed, and their level.
- Number of WCAG 2 Success Criteria passed, and their level.
- Number of complaints received related to accessibility.
- Calls handled from people who were unable to process their
application online.
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