Interruptions #47
Comments
To get rid of the bullets I suggest rewording to Ia there any reason that this should not be AA? |
Is there a current definition of "easily available"? I am concerned that
this may be seen as too subjective - what is easy for some may not be easy
for others, and it is unclear how to accurately (and repeatedly) test for
this condition. Would you consider this alternative?
2.2.4(.1) Interruptions: Users must be able to postpone and suppress
interruptions and changes in content using an obvious mechanism, unless
they are initiated by the user or involve anֲ emergency.
I think that swapping out "easily available" with "obvious" achieves the
same end-goal, but is perhaps a bit more precise (and here, we can likely
also define "obvious" in a testable fashion, perhaps as part of our
Appendix Glossary.
(For example, I could envision both on-screen "do not interrupt" buttons on
a page, or a pop-up similar to what we see for time-out notifications -
with or without a checkbox that "remembers my decision" - either during the
current state, or by setting a cookie for repeat visits - all
examples/suggestions of possible techniques when the time comes to write
those)
And no, I cannot see a reason why this shouldn't be an AA.
JF
…On Thu, Jan 19, 2017 at 3:02 PM, Lisa Seeman ***@***.***> wrote:
To get rid of the bullets I suggest rewording to
2.2.4 Interruptions: There is an easily available mechanism to postpone
and suppress interruptions and changes in content unless they are initiated
by the user or involve anֲ emergency
Level AA
Ia there any reason that this should not be AA?
—
You are receiving this because you are subscribed to this thread.
Reply to this email directly, view it on GitHub
<#47 (comment)>, or mute
the thread
<https://github.com/notifications/unsubscribe-auth/ABK-cxVbpBEX-YwR1PIFUGNM933G7rAdks5rT89KgaJpZM4K9IsL>
.
--
John Foliot
Principal Accessibility Strategist
Deque Systems Inc.
john.foliot@deque.com
Advancing the mission of digital accessibility and inclusion
|
Hello @johnfoliot easily available (or easily available mode or setting) is defined above as one or more of the following are true:
Is that clear enough? |
losing the number to conform with the stand alone requirement |
Is this not currently covered by 2.2.1 Timing Adjustable and/or would some of this not overlap with 2.2.1/warrant extending the wording of 2.2.1? |
@patrickhlauke It is realy a different problem. Here it is not a time out, but an interruption such as a message or other items that de-focues the user. If someone has a bad short term memory and losses focus easily then these sudden pop ups with offers or messages are realy debilitating. |
to greggs comment on the list. Loading a page that the user has asked to go to is not an interruption. Clicking on a link is a user initiated action. Do you want us to add that to the SC text or to the description ? |
ah, gotcha. sorry, i misread current 2.2.1's understanding where it mentioned "changes of content" as "changes of context". |
that makes sense... |
Wondering if this needs some extra clarification / distinction between visual users and screen reader users. Unless actual focus (in the programmatic/user agent sense) isn't moved to whatever has changed/appeared, non-sighted screen reader users may actually be at an advantage here and not get distracted the same way that sighted users do, but we still want to make sure that this situation is a clear fail. Apart from that this looks reasonably good to me :) |
@lseeman Is there a PR ready to go on this or do you need more time? |
PTR was made
All the best
Lisa Seeman
LinkedIn, Twitter
…---- On Sat, 04 Feb 2017 19:53:19 +0200 joshueoconnor<notifications@github.com> wrote ----
@lseeman Is there a PR ready to go on this or do you need more time?
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or mute the thread.
|
My concern surrounds the use of the word "emergency." There seems to me to be a fairly large amount of communication outside this definition that a user could benefit from. Examples:
Is the intent that all forms of communication from an app can be turned off by the user? On a different topic, is interruption defined somewhere? That may get me to a better understanding of what constitutes an interruption. Otherwise I need some clarity on where in a continuum something becomes an interruption, such as:
|
Just reabsorbing this, and getting a better handle on how this is an update/replacement of a current SC. Your first bullet provides a bit more context for my question on interruption:
So my read on this is that you would consider all 4 of the items I listed in my prior comment to be interruptions and they could not occur if a user chose to suppress them. Correct? |
emergency and interruptions is already in wcag 2.0 so we do not need to define it again |
we need to use rewording to make it a new sc (stand alone) |
I don't see a definition of Interruptions in 2.0, only Emergency. Regardless of the term being used in as AAA SC last time, if you are proposing moving such language into A or AA, we need to get better clarity. It's pretty clear that anything that takes focus would be an interruption, but can you confirm that
would mean all of the following would be prevented from occurring?
|
So should this concept be worked in somewhere? Or are you saying this is already addressed by another SC? |
Pull request at #98 |
Updated the issue description to reflect the FPWD text and reopening issue. |
Would like to see any potential conflict with WCAG 2.0 SC 2.2.1 Timing Adjustable addressed. Thanks to Alex Li for raising this at TPAC. |
SC Shortname: Interruptions
SC Text
There is an easily available mechanism to postpone and suppress interruptions and changes in content unless they are initiated by the user or involve an emergency.Suggestion for Priority Level (A/AA/AAA)
A or AA
Related Glossary additions or changes
current context - as defined in WCAG
What Principle and Guideline the SC falls within.
Principle 2 Guideline 2
Description
The intent of this Success Criterion is that people with impaired attention and memory can complete a task. When users are interrupted, they may forget what they are doing and abandon the task. This can happen even when the original task is extremely important. For example, a user is making a doctor's appointment, but interruptions cause the user to forget what they were doing and the critical appointment is not made.
From Etsi “Presented information is free from distractions if the information is presented so that required information will be perceived without other presented information interfering with its perception. Distractions from a user's point of view can result from distracting events and from information overload. Freedom from distraction involves minimizing distractions and avoiding distractions.”
Where a site may generate interruptions and changes of content, the user must be able to easily turn them off to control them, such that:
It is worth noting that the task force is proposing semantics to support an integrated solution. This is a proposal to help people stay focused and productive. It is based on a matrix for distractions at the operating system, browser, or cloud level. Currently people can turn off distractions such as Skype, and Facebook, across different devices, and then may forget to turn them back on. This idea manages all distractions by forming a cross-application and cross-device distraction matrix that manages all distractions in one setting. People and users can be clustered in terms of importance or groups. For example, the CEO and your child's care giver could both be considered critical contacts. So even if they do not feel the message is urgent, they can sometimes disrupt the user anyway. Some family members and important colleagues can be in another group, friends and extended family in a third group, system messages from the compliance system can be a different group again.
Dimensions in the matrix can include: Groups of contacts, how urgent the contact feels any message is, and the level of interruptions the user can tolerate at any given time or setting. The user can set how to handle any combination of the above for the level of concentration needed at the time. For example, during normal work hours, messages from important colleagues could interrupt the user, but any other messages would get logged and read when the user has time. In another example, the user may be giving a talk and sets the interruption level to critical. Then, only critical messages from key colleagues and family can interrupt (for example, messages that a critical contact feels are critical and urgent). Default systems can include setting work hours. Optionally, distractions such as news websites could also be limited in low distraction times.
Further pop-ups and similar distractions must always be consistently easy to close and avoid so that all people can continue their task.
Benefits
Distractions can cause people with cognitive disabilities to lose focus on the current action being performed or draw attention away from the primary content and can be difficult for some users to know how to understand, avoid and/or stop them. Drawing the user's attention away from primary content can create a range of issues depending on the user's impairment(s). If a user also has a low short term memory they may forget what task they are doing, and be unable to continue. If a user is consuming content and their attention is drawn away this may impact their ability to consume the primary content or complete an interaction or process. If a user is carrying out a complete multi-step action (such as form filling), being distracted may cause the user to lose context, thread or position in the action or sequence of actions.
Once people have become distracted it can be difficult for them to remember what they were doing. This is especially problematic for people with both low attention and impaired memory such as people with dementia.
Attention is affected for most people with cognitive disabilities, including dementia and ADHD. Other people with disabilities may find it hard to focus with a high-arousal page with moving text and animated images.
This is fully discussed in the Distraction Issue paper
Related Resources (optional)
Resources are for information purposes only, no endorsement implied.
Testability
Expected results:
Techniques
Failures
working groups notes (optional)
The text was updated successfully, but these errors were encountered: