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mail.yahoo.com - site is not usable #108174

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webcompat-bot opened this issue Jul 29, 2022 · 1 comment
Closed

mail.yahoo.com - site is not usable #108174

webcompat-bot opened this issue Jul 29, 2022 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-critical
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@webcompat-bot
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webcompat-bot commented Jul 29, 2022

URL: https://mail.yahoo.com/

Browser / Version: Firefox 103.0
Operating System: Mac OS X 12.5
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Buttons or links not working
Steps to Reproduce:
I just updated to Firefox 103.0 on my MacBook Air running macOS Monterey Ver. 12.5 and now my Yahoo Mail has become unusable. Thus far I've identified issues as follows:

  • Unable to open attachments
  • Unable to close an email without reloading
  • Does not show emails after 1st screen when scrolling
  • Unable to use Sort function
  • With an email open unable to use functions (e.g. reply, forward,move, delete, & etc.) at top or bottom of email
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 29, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 29, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 29, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. mail.yahoo.com - site is not usable Aug 1, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Aug 1, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov added the os-mac Issues only happening on macOS. label Aug 1, 2022
@softvision-oana-arbuzov
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Thanks for the report, but I'm not able to reproduce the issue. I was able to use all Yahoo mail functions (reply, forward, delete, spam, archive, move), attach files to emails.
image

Tested with:
Browser / Version: Firefox Nightly 105.0a1 (2022-08-02), Firefox Release 103.0,1
Operating System: Mac OS Monterey v.12.1

Reporter, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.

[qa_31/2022]

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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-critical
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