disneyrewards.com - Slow load

[PacketHauler]

URL: https://disneyrewards.com/manage-account/#/welcome

Browser / Version: Firefox 108.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Open the page to login to manage rewards, and the page never loads. Confirmed this happens with tracking protection off as well as uBlock Origin disabled.

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20221117185908
• channel: aurora
• hasTouchScreen: true
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[sv-calin]

Thank you for reporting this issue, I was able to reproduce it. The issue reproduces randomly. Waiting longer and refreshing the page might load the content. Console log on Firefox Nightly Page loaded vs Page loading, that [ONE ID] Error is displayed after it loads:

Performance profile: https://share.firefox.dev/3ENii1X

Tested on:
• Browser / Version: Firefox Nightly 109.0a1 (2022-11-20) / Firefox Release 107 / Chrome Version 107.0.5304.107 / Firefox Beta 108.0b4
• Operating System: Windows 10

Notes:

1. Reproducible on Firefox Release, Beta, Nightly regardless of the ETP status on both normal and private
2. On Chrome it still shows similar errors in the console but the page loads in aproximately 5 seconds:

Moving to Needsdiagnosis.

[qa_47/2022]

[ksy36]

This seems to be working now, I've tried refreshing the page 4-5 times and it's loading consistently.

@PacketHauler @sv-calin could you please check if it still an issue for you?

[sv-calin]

Seems to load every time on the latest Nightly.

Tested on:
• Browser / Version: Firefox Nightly 115.0a1 (2023-05-08)
• Operating System: Windows 10

[inv_19/2023]

[ksy36]

Thanks!