norwestcomputing.com.au - see bug description

[theSundayProgrammer]

URL: https://norwestcomputing.com.au/upload.html

Browser / Version: Firefox iOS 124.3
Operating System: Linux Debian bookworm
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: I am the web developer on that site. When I upload a file containing a name with space the server times out reading the form. No issues with Chrome or file names with no spaces
Steps to Reproduce:
I am the web developer on that site. When I upload a file containing a name with space the server times out reading the form. No issues with Chrome or file names with no spaces

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-raul-bucata]

Thanks for the report. The issue states that Firefox for iOS has been used, but the operating system does not match. Can you please update the issue so that it reflects the reality?

[qa_16/2024]

[softvision-raul-bucata]

@theSundayProgrammer Also, I get a 404 error on all browsers when trying to upload any file type.

[inv_16/2024]

[theSundayProgrammer]

You will get a 404 error because you have not logged in. Bu even so check the Request tab

The above image shows the screen shot when I send a file with no spaces in filename.

This one shows the screen when the filename has a space. The request does NOT contain the file

[theSundayProgrammer]

Chrome browser removes spaces in file name before transmitting

[theSundayProgrammer]

I am running Firefox124.0.2 (64-bit) on Ubuntu
Apologise for the incorrect info earlier

[softvision-raul-bucata]

@theSundayProgrammer I do not see any login option on the page. Can you please provide more info regarding this?

[inv_16/2024]

[theSundayProgrammer]

The point is there is no need to actually upload. You can clearly see from the screenshots that when you submit a file with no spaces in its name, the file is being transmitted but is then rejected at the server end. With a space in the file name the formdata is empty.

Nevertheless I'll create a uid/pwd combination as follows: guest/Firefox124

[theSundayProgrammer]

use https://norwestcomputing.com.au/login.html to login

[softvision-raul-bucata]

@theSundayProgrammer Even on Chrome, with a small size file, I get all kinds of errors, such as:

With a smaller file, I still get a 404 error, so without a valid account, testing is impossible. Please provide a sign-up method or a test account so that we can continue testing.

[inv_16/2024]

[theSundayProgrammer]

Please check the Request data. It is empty. Here is how to debug web pages: Press Ctrl+Shift+K. Then click on the console tab. Then click on 'Submit' in the web page. You will see >XHR...
Expand it by clicking the right arrow. Then click on the Request tab. You will see that formdata is being sent when the filename has no spaces and no formdata is sent otherwise.
Please give it a try. If you still don't get anywhere I'll close the bug

[softvision-raul-bucata]

@theSundayProgrammer As long as I get 404 on all browsers, I will not be able to see any relevant data in the console. Without a test account, we can not test this issue. Please provide a test account.

[inv_16/2024]

[theSundayProgrammer]

Unfortunately you don't seem to understand what I am saying. I am sure it will be raised again by somebody else

[softvision-raul-bucata]

@theSundayProgrammer I understood what you are referring to, but since a 404 message is returned on all browsers, it is hard to say why is it failing for you, since it works for me:

Testing the issue with a 200 or 201 code will have much better results in attempting to reproduce your issue.

What I would do usually to test this kind of issue, is:

1. Type about:profiles in the url bar.
2. Choose Create a new profile.
3. Call it deleteme or anything you please.
4. Then start it. (this way you will be sure that nothing is interfering, no ghost caching etc.)- make sure account sync is not performed, as the extensions will be imported in the new profile.
5. Test.

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[inv_17/2024]

[theSundayProgrammer]

Thanks for your assistance regarding profiles.
Apologise for the false alarm. Turns out it is a file permission issue. It has nothing to do with space characters.
If the file is owned by root then even when read/write access is enabled no file is sent.

When the filename is owned by root, the file is not uploaded whether it has a space or not as shown in my response. If it is owned by the user the file is transmitted, even if it is rejected at the server end.

[theSundayProgrammer]

I guess I'll close this issue and raise another

[theSundayProgrammer]

False alarm