edistrict.delhigovt.nic.in - site is not usable

[webcompat-bot]

URL: https://edistrict.delhigovt.nic.in/in/en/Account/Register.html

Browser / Version: Firefox 63.0
Operating System: Windows 7
Tested Another Browser: No

Problem type: Site is not usable
Description: phone number not entered
Steps to Reproduce:
All details filled but only mobile number not entered

Browser Configuration

• mixed active content blocked: false
• buildID: 20180917143811
• tracking content blocked: false
• gfx.webrender.blob-images: true
• gfx.webrender.all: false
• mixed passive content blocked: false
• gfx.webrender.enabled: false
• image.mem.shared: true
• channel: beta

From webcompat.com with ❤️

[softvision-oana-arbuzov]

Thanks for the report.
I get the "Warning: Potential Security Risk Ahead" error and allowing it I'm redirect to the "Registration" form. I was able to reproduce the issue for "Document No." field (if document type is "Aadhaar Card").

Also navigating to URL: https://edistrict.delhigovt.nic.in/in/en/Public/UserFeedBack.html, the issue is reproducible for the "Name", "Mobile No" and "Feedback" fields.

Note:

1. Not reproducible on Chrome.

2. SSL checker:
   

3. Error code: SEC_ERROR_UNKNOWN_ISSUER

4. This might be related to portal.incometaxindiaefiling.gov.in - Unable to fill in the "Userid" and "Captcha" fields #18684.

Tested with:
Browser / Version: Firefox Nightly 64.0a1 (2018-09-18)
Operating System: Windows 10 Pro

Moving to Needsdiagnosis for further investigation.

[karlcow]

SEC_ERROR_UNKNOWN_ISSUER

<input data-val="true" data-val-length="Enter Valid Value" data-val-length-max="100" data-val-length-min="2" data-val-regex="Enter valid Name" data-val-regex-pattern="^([A-Za-z]*)+(?:(([A-Za-z].)\s)|([A-Za-z].))*([A-Za-z])+$" data-val-required="UserName Required" id="UserFeedBackMaster_UserName" maxlength="100" name="UserFeedBackMaster.UserName" onkeypress="return isAlphaNumericWithSpecialKey(event);" onkeyup="ChangeCase(this);" type="text" value="">

which is calling

function isAlphaNumericWithSpecialKey(e) {
    var keynum;
    var keychar;
    var numcheck;
    // For IE
    if (window.event) {
        keynum = event.keyCode;
    }
    // netscape/Firefox/opera
    else if (e.which) {
        keynum = e.which;
    }
    //condition for backspace(8) Key
    if (keynum != 8 && typeof keynum != 'undefined') {
        keychar = String.fromCharCode(keynum);
        numcheck = /^[a-zA-Z0-9 ,.()/-].*$/;
        return numcheck.test(keychar);
    }
    else {
        return true;
    }
}

which is https://bugzilla.mozilla.org/show_bug.cgi?id=1479964

[adamopenweb]

https://edistrict.delhigovt.nic.in/in/en/Public/ContactDetails.html
edistrictgrievance[at]gmail[dot]com

Reaching out by email.

[softvision-oana-arbuzov]

The issue has been fixed.

Tested with:
Browser / Version: Firefox Nightly 69.0a1 (2019-06-25)
Operating System: Windows 10 Pro