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Steps to Reproduce
Hi,
When there has been some sort of domain related problems that have subsequently been fixed, Firefox continues to display an error page when in fact the domain is fully operational and other browsers such as Google Chrome will display the correct website pages. An example of this is http://expertsources.choosecaversham.co.uk/ where we are setting up a new website for a customer and where we had a problem with the domain configuration. Due to the domain configuration error we were getting returned the URL http://expertsources.choosecaversham.co.uk/home/expertsourcesco/public_html/http(?s)://www.expertsources.co.uk/home/expertsourcesco/public_html/http(
With the message on the page:
Not Found
The requested URL /home/expertsourcesco/public_html/http( was not found on this server.
and after the domain error being fixed and Google Chrome and other web browsers displaying the correct website page, Firefox continues to display the error URL and the error message above, even after refresh, F5 and Ctrl F5, and closing Firefox, waiting for it to completely close by watching Task Manager, and bringing Firefox up again. I consulted my server guys about this and they say I should reboot my machine however this should not be necessary and besides in a working day it is very disruptive. I am also concerned about all those other Firefox users out there who may have gone to a website when there has been a problem with the domain and then being unable to get to the website until they reboot their machine, many of whom would be our customers because we recommend they use Firefox, particularly when they use our backend website content editor for their websites.
I am using Windows 7, Firefox 48.0, and internet connection through Virgin Media in the UK. This problem I have had for a couple of years at least and I believe I have submitted feedback to Firefox on more than one occasion before.
You are welcome to contact me about this.
Regards,
Ken Good www.edgeimpact.co.uk
Entering http://expertsources.choosecaversham.co.uk/ it is working as expected. So this is not a web compatibility issue but more likely an issue with caching. I will close it as invalid with regards to the scope of this project.
Do you still have the issue by entering just the domain name?
I would go to the preferences and just purge your cache/cookies for this domain.
URL: http://expertsources.choosecaversham.co.uk/
Browser / Version: Firefox 48.0
Operating System: Windows 7
Problem type: Something else - I'll add details below
Steps to Reproduce
Hi,
When there has been some sort of domain related problems that have subsequently been fixed, Firefox continues to display an error page when in fact the domain is fully operational and other browsers such as Google Chrome will display the correct website pages. An example of this is http://expertsources.choosecaversham.co.uk/ where we are setting up a new website for a customer and where we had a problem with the domain configuration. Due to the domain configuration error we were getting returned the URL http://expertsources.choosecaversham.co.uk/home/expertsourcesco/public_html/http(?s)://www.expertsources.co.uk/home/expertsourcesco/public_html/http(
With the message on the page:
Not Found
The requested URL /home/expertsourcesco/public_html/http( was not found on this server.
and after the domain error being fixed and Google Chrome and other web browsers displaying the correct website page, Firefox continues to display the error URL and the error message above, even after refresh, F5 and Ctrl F5, and closing Firefox, waiting for it to completely close by watching Task Manager, and bringing Firefox up again. I consulted my server guys about this and they say I should reboot my machine however this should not be necessary and besides in a working day it is very disruptive. I am also concerned about all those other Firefox users out there who may have gone to a website when there has been a problem with the domain and then being unable to get to the website until they reboot their machine, many of whom would be our customers because we recommend they use Firefox, particularly when they use our backend website content editor for their websites.
I am using Windows 7, Firefox 48.0, and internet connection through Virgin Media in the UK. This problem I have had for a couple of years at least and I believe I have submitted feedback to Firefox on more than one occasion before.
You are welcome to contact me about this.
Regards,
Ken Good
www.edgeimpact.co.uk
From webcompat.com with ❤️
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