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forms.google.com - site is not usable #32910

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osunick opened this issue Jun 12, 2019 · 15 comments
Closed

forms.google.com - site is not usable #32910

osunick opened this issue Jun 12, 2019 · 15 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical severity-important A non-core broken piece of functionality, not behaving the way you would expect.
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@osunick
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osunick commented Jun 12, 2019

URL: https://forms.google.com

Browser / Version: Firefox 69.0
Operating System: Windows 10
Tested Another Browser: Yes

Problem type: Site is not usable
Description: When creating a new form, the sidebar that contains the controls for adding and editing questions has no labels or icons.
Steps to Reproduce:
Try to create a new form in Google forms. This seems to only happen on Windows.
Screenshot Description

Browser Configuration
  • mixed active content blocked: false
  • image.mem.shared: true
  • buildID: 20190603101337
  • tracking content blocked: false
  • gfx.webrender.blob-images: true
  • hasTouchScreen: true
  • mixed passive content blocked: false
  • gfx.webrender.enabled: false
  • gfx.webrender.all: false
  • channel: nightly

Console Messages:

[u'[console.timeStamp(CSI/tbsd_) https://apis.google.com/_/scs/abc-static/_/js/k=gapi.gapi.en.6Hr6HfhQmkw.O/m=gapi_iframes,googleapis_client,plusone/rt=j/sv=1/d=1/ed=1/rs=AHpOoo_002wlh5Kwm-a9Vn_hwBzXlB2L_A/cb=gapi.loaded_0:348:142]', u'[console.timeStamp(CSI/_tbnd) https://apis.google.com/_/scs/abc-static/_/js/k=gapi.gapi.en.6Hr6HfhQmkw.O/m=gapi_iframes,googleapis_client,plusone/rt=j/sv=1/d=1/ed=1/rs=AHpOoo_002wlh5Kwm-a9Vn_hwBzXlB2L_A/cb=gapi.loaded_0:348:142]', u'[JavaScript Warning: "Content Security Policy: Ignoring \'unsafe-inline\' within script-src: strict-dynamic specified"]', u'[JavaScript Warning: "Content Security Policy: Ignoring https: within script-src: strict-dynamic specified"]', u'[JavaScript Warning: "Content Security Policy: Ignoring http: within script-src: strict-dynamic specified"]', u'[JavaScript Warning: "Attempt to set a forbidden header was denied: Connection" {file: "https://www.gstatic.com/_/freebird/_/js/k=freebird.e.en.AToW38b7ZaE.O/d=1/rs=AMjVe6iKELdwBWCicB-0VTzgv-tD9Riagg/m=editor_base" line: 586}]', u'[JavaScript Warning: "MouseEvent.mozPressure is deprecated. Use PointerEvent.pressure instead." {file: "https://www.gstatic.com/_/freebird/_/js/k=freebird.e.en.AToW38b7ZaE.O/d=1/rs=AMjVe6iKELdwBWCicB-0VTzgv-tD9Riagg/m=editor_base" line: 794}]', u'[JavaScript Warning: "Attempt to set a forbidden header was denied: Connection" {file: "https://www.gstatic.com/_/freebird/_/js/k=freebird.e.en.AToW38b7ZaE.O/d=1/rs=AMjVe6iKELdwBWCicB-0VTzgv-tD9Riagg/m=editor_base" line: 586}]', u'[JavaScript Warning: "onmozfullscreenchange is deprecated." {file: "https://docs.google.com/forms/d/1NwgF2kms9CvOMMdQ3qqDWssFjgu1ulNVExiN0_q3GJo/edit" line: 0}]', u'[JavaScript Warning: "onmozfullscreenerror is deprecated." {file: "https://docs.google.com/forms/d/1NwgF2kms9CvOMMdQ3qqDWssFjgu1ulNVExiN0_q3GJo/edit" line: 0}]']

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@webcompat-bot webcompat-bot added this to the needstriage milestone Jun 12, 2019
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical labels Jun 12, 2019
@miketaylr
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@ksy36 does this reproduce for you (on Windows)?

@miketaylr
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@cipriansv can you reproduce on any of your hardware? @ksy36 said she was unable to reproduce.

@miketaylr
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@osunick by chance do you have a touch-screen on your windows machine?

@cipriansv
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@miketaylr, I created a new form but I'm not able to reproduce the issue. All the control were displayed on the sidebar.

image

Tested with:
Browser / Version: Firefox Nightly 69.0a1 (2019-06-13)
Operating System: Windows 10 Pro

@softvision-sergiulogigan

The Google Form page is working on my machine also.

image

@miketaylr
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@osunick by chance do you have a touch-screen on your windows machine?

Nick confirmed with me via chat. I'll test here.

@softvision-sergiulogigan

Reping @miketaylr

@miketaylr
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Thanks, got distracted by All Hands.

@miketaylr
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Yep, this reproduces for me on my touchscreen laptop.

@miketaylr miketaylr modified the milestones: needstriage, needsdiagnosis Jun 27, 2019
@miketaylr
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Sadly it doesn't reproduce in RDM, so I can't just punt this to someone smarter than me. 😢

@miketaylr
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It seems like this might be a regression, I launched some random build from last year and the SVG sprite icons display as expected.

@miketaylr
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AFAICT, there isn't anything that should be preventing the icons from displaying. Perhaps a graphics thing.

Capture

@miketaylr miketaylr added the severity-important A non-core broken piece of functionality, not behaving the way you would expect. label Jun 27, 2019
@miketaylr
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I've filed https://bugzilla.mozilla.org/show_bug.cgi?id=1562091, so let's close here.

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lock bot commented Jul 5, 2019

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.

@lock lock bot locked as resolved and limited conversation to collaborators Jul 5, 2019
@miketaylr
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@osunick just to follow up here -- the patch that broke this has been reverted, and it should ship in 69. thanks for reporting!

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