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www.portal.dmg.kerala.gov.in - "Secure connection failed" when accessing the site #50321

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webcompat-bot opened this issue Mar 17, 2020 · 3 comments
Closed

www.portal.dmg.kerala.gov.in - "Secure connection failed" when accessing the site #50321

webcompat-bot opened this issue Mar 17, 2020 · 3 comments
Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine ml-needsdiagnosis-false ML - no need for diagnosis ml-probability-high ML - high probability (>95%) priority-normal type-unsupported-tls Sites running outdated/problematic TLS versions like 1.0/1.1
Milestone
fixed

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@webcompat-bot
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webcompat-bot commented Mar 17, 2020 •
edited

URL: https://www.portal.dmg.kerala.gov.in/login.nic

Browser / Version: Firefox 75.0
Operating System: Windows 7
Tested Another Browser: Yes

Problem type: Something else
Description: cant load the page
Steps to Reproduce:
it shows error when load the page

View the screenshotScreenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20200313173516
  • channel: beta
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Mar 17, 2020
@webcompat-bot webcompat-bot added this to the needstriage milestone Mar 17, 2020
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Mar 17, 2020
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.portal.dmg.kerala.gov.in - see bug description Mar 17, 2020
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal and removed action-needsmoderation The moderation has not yet been completed browser-fixme This requires manual assignment for the browser name labels Mar 17, 2020
@webcompat-bot webcompat-bot added the ml-needsdiagnosis-false ML - no need for diagnosis label Mar 17, 2020
@webcompat-bot
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We have closed this issue automatically as we suspect it is invalid. If we made a mistake, please file a new issue and try to provide more context.

@webcompat-bot webcompat-bot added the ml-probability-high ML - high probability (>95%) label Mar 17, 2020
@webcompat-bot webcompat-bot modified the milestones: needscontact, invalid Mar 17, 2020
@softvision-oana-arbuzov
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Thanks for the report, I was able to reproduce the issue.
image

According to SSL Labs:
image

Tested with:
Browser / Version: Firefox Nightly 76.0a1 (2020-03-16) (64-bit)
Operating System: Windows 10 Pro

Moving to Needscontact.
@miketaylr this is an oldTLS issue.

@softvision-oana-arbuzov softvision-oana-arbuzov changed the title www.portal.dmg.kerala.gov.in - see bug description www.portal.dmg.kerala.gov.in - "Secure connection failed" when accessing the site Mar 17, 2020
@softvision-oana-arbuzov softvision-oana-arbuzov added the type-unsupported-tls Sites running outdated/problematic TLS versions like 1.0/1.1 label Mar 17, 2020
@softvision-raul-bucata
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The issue has been fixed and it is no longer reproducible:
Screenshot_30

Tested with:
Browser / Version: Firefox Nightly 92.0a1 (2021-08-05) (64-bit)
Operating System: Windows 10 PRO x64

Closing this as FIXED

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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine ml-needsdiagnosis-false ML - no need for diagnosis ml-probability-high ML - high probability (>95%) priority-normal type-unsupported-tls Sites running outdated/problematic TLS versions like 1.0/1.1
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@webcompat-bot @softvision-oana-arbuzov @softvision-raul-bucata