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play.hbonow.com - video or audio doesn't play #53166

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webcompat-bot opened this issue May 21, 2020 · 2 comments
Closed

play.hbonow.com - video or audio doesn't play #53166

webcompat-bot opened this issue May 21, 2020 · 2 comments
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browser-firefox-reality engine-gecko The browser uses the Gecko rendering engine priority-normal
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@webcompat-bot
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webcompat-bot commented May 21, 2020

URL: https://play.hbonow.com/episode/urn:hbo:episode:GXqht9gSSvoMIuwEAAAAD

Browser / Version: Android 7.1.1
Operating System: Android 7.1.1
Tested Another Browser: Yes Other

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
cant play any hbo videos on oculus quest - it will only play the ads - there is a DRM notification at the bottom of screen

Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label May 21, 2020
@webcompat-bot webcompat-bot added this to the needstriage milestone May 21, 2020
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label May 21, 2020
@webcompat-bot webcompat-bot changed the title In the moderation queue. play.hbonow.com - video or audio doesn't play May 21, 2020
@webcompat-bot webcompat-bot added browser-firefox-reality engine-gecko The browser uses the Gecko rendering engine priority-normal and removed action-needsmoderation The moderation has not yet been completed browser-fixme This requires manual assignment for the browser name labels May 21, 2020
@softvision-oana-arbuzov
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Thanks for the report, unfortunately I can't access the site from my location and VPN is not allowed.
image

@miketaylr or @wisniewskit can you check it on your side?

@denschub
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denschub commented Jun 4, 2020

I can't personally verify this myself, as I'm not in the US and I don't have a HBO NOW account. However, I asked a friend to verify that it works now, and it is. This, in addition to the fact that Widevine playback wasn't available before Firefox Reality 10, which is a fairly new release from the end of May, leads me to the conclusion that this is actually fixed now.

Because of this, I'll closed this as fixed by MozillaReality/FirefoxReality#3082, and I'm sure if I happen to be wrong (which I'm 99% confident I'm not), then we'll see another report soon.

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