program not starting properly

[faisalkamalia]

Program loads but at welcome screen it stuck and seconds after closes.

after this screen it not goes to next step.

windows 8.1

[breiler]

Could you attach a log file:
https://github.com/winder/Universal-G-Code-Sender/wiki/Configuration#log-files

[5roop]

Not sure if related, but I also can't get it started properly.

The log was saved as txt so that github accepts it.

Linux pef7 5.4.0-62-generic #70-Ubuntu SMP Tue Jan 12 12:45:47 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
messages.log.2.txt

I used it without problems on Linux Mint 19 Cinnamon, but after upgrading to v20, I can't get it working again. The same problems arise with stable version as well as with the current nightly build.

Can I provide more info to help with diagnostics? And if so, how? (Sorry, Java is way out of my league :D )

[breiler]

@palestinaikos from the log this seems like another problem. It complains about a GL-related problem:
`Caused by: com.jogamp.opengl.GLException: Caught GLException: Profile GL4bc is not available on X11GraphicsDevice``

Does the program glxgearswork? What kind of graphics card are you using?

Similar problems have been reported here:
#1391

[faisalkamalia]

Could you attach a log file:
https://github.com/winder/Universal-G-Code-Sender/wiki/Configuration#log-files

i attached log file please check sir. thanks

messages.log

[5roop]

@palestinaikos from the log this seems like another problem. It complains about a GL-related problem:
`Caused by: com.jogamp.opengl.GLException: Caught GLException: Profile GL4bc is not available on X11GraphicsDevice``

Does the program glxgearswork? What kind of graphics card are you using?

glxgears works. 308 frames in 5.0 seconds = 61.441 FPS

Graphics card:
lspci | grep VGA:
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 500 (rev 0b)

I also tried other versions (stable & nightly builds, Linux & All platforms), but only succeeded with running UGS Classic.

Similar problems have been reported here:
#1391

You are correct, my screenshot above looks exactly like #1391 (comment). But after following the advice in the #1391 thread, I removed ~/.ugs and ~/.ugsplatform, I managed to replicate the same behaviour as #1517 (comment) for the nightly build. Stable version seemed to work at first, but soon proved to be glitchy beyond usability.

When running sudo ./ugsplatform, the dark theme is no longer used, but behaviour doesen't change much.

Latest log: messages.log.2.txt

[breiler]

The log file is full of GL-specific errors, it seems to be resolved with the 2.4.0-release of Jogamp which is not available yet:
http://forum.jogamp.org/Crash-after-latest-mesa-driver-update-from-ppa-oibaf-td4040300.html

[sproutecks2125]

Wanted to post a comment about this not working on Windows 10 as well. I can't seem to even find the log file as indicated in the docs (i.e. no "ugsplatform") file in C:..\AppData\

I tried to read through some of the links provided in here by other but did not get to a solution.
Screenshot attached showing "jogamp_exe..." file and where it is hanging the program.

Look forward to a fix as I am really excited to try your software with my xcarve.

Thank you for your work on this project.

[faisalkamalia]

I started this thread but mine problem was not solved.

[breiler]

@faisalkamalia did you solve this, and if so how?

[faisalkamalia]

no I did not solved this, mine problem is that please check the above comment contains log file.

[breiler]

@faisalkamalia Your log file didn't give any clues. Do you have an Antivirus program that might block things?

[faisalkamalia]

no i did not have a antivirus. leave it. thanks i will do it my self.