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Order actions missing in 3.2.0 #17186
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Exact same issue for me. |
The current option replaces the majority of the features with one option. If you are looking for the new order email option to store admin you can add that back with the following snippet https://gerhardpotgieter.com/2017/10/13/woocommerce-3-2-add-back-option-to-resend-admin-order-email/ It was removed because store admins have access to the store so can easily look up order details. Let me know if that is what you were after. |
To quote myself from the forum:
Having event/status based emails when the order is not necessarily of that status is more confusing than a single option. New users to the platform ran into this and wondered why statuses were not changing and so on. If anything, we could return the admin notification. But I think we'd need a little more justification for it's inclusion, since as the store owner you'd already be viewing the order so an email seems redundant. |
I'll have to create a plugin to achieve this then. Occasionally, due to email issues etc - I need to resend the new order confirmation (which our receptionist files and also sends to the accountant). I also have functions that are fired based on certain events such as |
@LiamMcArthur Resending order emails never triggers |
the feature was used in 2 ways and we now have to rewrite: 1-the admin order is used as our packing slip to the warehouse, and any changes to the order it needs to be resent. With the new customer order email, the admin email is not resent. this is now fixed thanks to the snippet referenced above. 2-in dev environment when modifying the email templates, it was an easy way to test modifications done, simply resend the various emails from an existing order. Now the testing process becomes a lot more tedious |
Testing emails is something rarely done though? Why confuse new users just to allow this.. build something to send them. I'll add the admin one back - that at least can be justified and shouldn't be confusing. |
Hi! We use some manually generated emails for our shop like "received money via bank transfer" (which cannot be automated) or "resend invoice" (with a different text than the initial order confirmation). Unfortunately these are now gone and I cannot figure out a way to bring them back. Any help is appreciated! Thanks! |
@mikejolley While I agree that having a list of multiple emails all with practically the same information can be confusing, I don't think the customer Invoice email for this purpose is a good choice.
Having custom texts in an email does not require overriding the email. I personally have added texts to emails using the |
@kloon, I see the option "Resend new order notification (admin mail)" is back in woocommerce version 3.2.1 |
May we need an option to resend mail to customers of the current status. |
We could but this would make it harder to know which emails to customise..
Wouldn't it make sense to attach the invoice only after a certain status has been reached? I.e. don't send for pending or on-hold, but attach for completed/processing. Remember the status of the order can still be detected whenever this event is triggered. |
No, because status !== email. An email could be sent out to anyone for a specific status, and not all recipients will require (or should even be allowed) an attachment. |
avoids confusion over wich email is actually sent (as discussed in woocommerce#17186)
Hi - I hope this is relevant to the discussion. I have the 3 options: 1: Email Invoice and Order details to customer, 2: resend order notification to customer and 3: regenerate download permissions(no sure what this does) When i select the first option to send out order and invoice to customer it sends out email but does not attach the PDF invoice. (I also get an 'Undefined index' error from WPML but not sure it is relevant to invoice not sending out). The emails that get sent out automatically do have PDF attachment. Anyone have this problem? |
@Saschaeh the invoice email uses a different email template, you will have to get your functionality that attaches the pdf invoice adjusted to attach it to this email as well. |
Great thanks! One would assume that given the dropdown text "Email invoice / oder details" that this would be already be added as a function. Ill dig around for the function although I couldn't find anything earlier. |
@Saschaeh WooCommerce does not have built in PDF Invoice capabilities, you will need a separate plugin for that. In the case of vanilla WooCommerce, the email itself acts as an invoice. |
@Spreeuw right thanks. In that case ill take it up with booster. |
Some order actions are missing since the new update. Usually, there is a list of ``Resend order emails** within the dropdown:
Since upgrading to 3.2.0 there are now only two options:
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