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Enabling audio recording crashes the app #760

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Schwartz10 opened this issue Nov 22, 2019 · 9 comments · Fixed by #763
Closed

Enabling audio recording crashes the app #760

Schwartz10 opened this issue Nov 22, 2019 · 9 comments · Fixed by #763

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@Schwartz10
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macOS version: 10.14.5
Kap version: 3.0.0

Steps to reproduce

Install the Open preferences, and enable the record audio option. App crash.

You can also manually edit your config at ~/Library/Application Support/Kap Beta/config.json to set recordAudio: true. Opening Kap after saving this updated config crashes the app. (Note - after attempting to enable audio via preferences, recordAudio in the config is not set to true, so this could be a separate issue?).

Current behaviour

Selecting the record audio option in preferences crashes the app.

Expected behaviour

Selecting the record audio option in preferences should work and not crash the app.

Workaround

Run Kap by installing the latest master branch (source).

Misc info

Not related to this issue specifically, but related to how I found it. When you are able to successfully enable audio recording (via install from source) - capture a recording of your screen (with audio), and attempt to export to WebM, it reproduces: #681 and #474

@hgc2002
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hgc2002 commented Nov 23, 2019

this happened to me too. looking for the source code...

@zkshell
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zkshell commented Nov 23, 2019

我没有出现这种情况,但希望加入内录,不然在录制时,电脑外部环境要保持安静。
macOS版本: 10.12.6
Kap版本: 3.0.0

@hyahm
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hyahm commented Nov 24, 2019

me too
macOS version: catalina 10.15.1 / MacBook Air (13-inch, 2017)
Kap version: 3.0.0

@emzudemo
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emzudemo commented Nov 26, 2019

same here

macOS version 10.14.6 mojave / MacBook Pro Early 13-inch 2015
Kap version: 3.0.0

@karaggeorge
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As a workaround for now, can you try opening System Preferences -> Security & Privacy -> Privacy -> Microphone, and allowing Kap? If it's allowed already, try toggling it off and then back on. Then try re-launching Kap.

@emzudemo
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Unfortunately Kap isn't showing up in the list or can I add it there somehow?

@karaggeorge
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For whoever was having this issue, can you try this build. I think I have fixed it.

Keep in mind that this is not notarized, so you'll have to right-click -> open -> open to open the app after downloading and placing in Applications

@emzudemo
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Wow! Thank you for your quick answer. Unfortunately now an error occurs that says "Could not start recording within 5 seconds".

@albinekb
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That can happen if you try to record without first having moved Kap to Applications, because of sandboxing @emzudemo, did you start it from Applications or your download folder when that happened?

@skllcrn skllcrn added this to the 3.x milestone Nov 27, 2019
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8 participants