comm

06-resources/06-resources.tex

@@ -102,6 +102,7 @@
   \href{https://www.yegor256.com/2019/06/19/how-much-they-suffer.html}{How Much Do They Suffer?} (2019)\par
   \href{https://www.yegor256.com/2019/01/22/10x-paychecks.html}{10x Paychecks for 10x Programmers} (2019)\par
   \href{https://www.yegor256.com/2017/06/06/gluten-free-management.html}{Gluten-Free Management Recipes} (2017)\par
+  \href{https://www.yegor256.com/2017/01/03/how-much-you-love-conflicts.html}{How Much Do You Love Conflict?} (2017)\par
   \href{https://www.yegor256.com/2016/06/21/how-to-hire-programmer.html}{How to Hire a Programmer} (2016)\par
   \href{https://www.yegor256.com/2016/01/05/how-to-punish-employees.html}{How Do You Punish Your Employees?} (2016)\par
   \href{https://www.yegor256.com/2015/12/29/turnover-is-good-for-maintainability.html}{Employee Turnover Is Good for the Maintainability of Your Code Base} (2015)\par

07-communications/07-communications.tex

@@ -22,35 +22,95 @@
 
 \documentclass{article}
 \usepackage{../pmba}
-\newcommand*\thetitle{Communications Management}
+\newcommand*\thetitle{Communications Mgmt}
 \begin{document}
 
 \plush{\pmbaTitlePage{7}}
 
 \pmbaQuestion
-  {A customer asks: ``What's up? How is my project going?'' You answer:}
+  {A customer \emph{asks}: ``What's up? How is my project going?'' What do you answer?}
   {Why do you ask?}
   {CPI = 0.85, SPI = 1.12}
   {We are behind the schedule, but under the budget}
-  {We are fully committed to delivery on time, as promised!}
+  {We are fully committed to deliver on time, as promised!}
   {status-report}
 
 \pmbaQuestion
-  {}
-  {}
-  {}
-  {}
-  {}
-  {?}
+  {A new programmer joins your team. How do you \emph{explain} her the architecture of the software?}
+  {Ler her spend some time in pair programming with a mentor}
+  {Show her the code}
+  {Schedule a meeting with the entire team}
+  {You don't}
+  {soft-skills}
+
+\pmbaQuestion
+  {On a ``Daily Standup'' meeting, one programmer, when \emph{you ask} him ``What have you done yesterday'' keeps saying ``I don't remember.'' How to fix this?}
+  {Fire him}
+  {Ask him to be more respectful to the team}
+  {Demand written daily reports}
+  {Stop asking him}
+  {standup}
+
+\pmbaQuestion
+  {You see that meetings in your team take too much time, people \emph{waste time} in long and \emph{chaotic} discussions. How do you fix this?}
+  {Request meeting agendas}
+  {Demand meeting minutes}
+  {Appoint meeting facilitator}
+  {Reduce amount of meetings}
+  {meetings}
+
+\pmbaQuestion
+  {After you allowed your team to work \emph{remotely}, the performance of a few programmers dropped significantly. How do you fix this?}
+  {Make regular daily Zoom calls with them}
+  {Fire them}
+  {Pay them more}
+  {Ask them to return back to the office}
+  {remote-work}
+
+\pmbaQuestion
+  {Your programmers are paid on a monthly basis, and you can't change this. The project is \emph{boring} and team performance is very low. What can you do?}
+  {Communicate project objectives regularly}
+  {Make regular/daily status meetings}
+  {Ask everybody to send daily reports}
+  {Find a better job}
+  {guilt}
+
+\pmbaQuestion
+  {A programmer didn't complete his task and explains: ``I misunderstood the ticket description''. This is caused by \emph{low quality} of what?}
+  {Communication}
+  {Documentation}
+  {Requirements}
+  {Motivation}
+  {responsibility}
+
+\pmbaQuestion
+  {You \emph{friend} has been promoted, while you know that his code contribution is smaller than yours and the quality is lower. How can you get even?}
+  {You can't; quit the project}
+  {Stop considering him a friend}
+  {Tell your boss that it's not fair}
+  {Move your desk closer to your boss}
+  {boss}
+
+\plush{
+  \pptBanner{Homework:}
+  \begin{multicols}{2}
+  ``\emph{Communications Management Plan}'' is a component of a project management plan that describes
+  how project communications will be planned, structured, monitored, and controlled. --- PMBOK5
+  \par\columnbreak\par
+  \includegraphics[width=\columnwidth]{plan.png}
+  \end{multicols}
+}
 
 \plush{
   \pptBanner{Read this:}
-  \href{}{} ()\par
-  \href{}{} ()\par
-  \href{}{} ()\par
-  \href{}{} ()\par
-  \href{}{} ()\par
-  \href{}{} ()\par
+  \href{https://www.yegor256.com/2018/08/29/soft-skills.html}{Soft Skills Demystified} (2018)\par
+  \href{https://www.yegor256.com/2016/08/23/communication-maturity.html}{Eight Levels of Communication Maturity} (2016)\par
+  \href{https://www.yegor256.com/2020/12/29/metric-for-emotions.html}{Put a Number on Your Boss's Emotions} (2020)\par
+  \href{https://www.yegor256.com/2020/11/03/daily-reports.html}{The Pain of Daily Reports} (2020)\par
+  \href{https://www.yegor256.com/2019/09/03/injection-of-guilt.html}{Daily Stand-up Injection of Guilt} (2019)\par
+  \href{https://www.yegor256.com/2016/08/05/distributed-teams-are-higher-quality.html}{A Distributed Team Delivers Code of Higher Quality} (2016)\par
+  \href{https://www.yegor256.com/2015/07/13/meetings-are-legalized-robbery.html}{Meetings Are Legalized Robbery} (2015)\par
+  \href{https://www.yegor256.com/2015/01/08/morning-standup-meetings.html}{Daily Stand-Up Meetings Are a Good Tool for a Bad Manager} (2015)\par
 }
 
 \end{document}

aspell.en.pws

@@ -29,4 +29,6 @@ Microbudgeting
 ChatGPT
 QAFest
 Glenford
-JIRA
+JIRA
+standup
+Mgmt