Sit Support request for vidyard.com

[Karlheinz-B]

DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE

• I understand that I will be blocked if I remove or skip any mandatory* field

Checklist

• I'm reporting a new site support request
• I've verified that I'm running yt-dlp version 2022.08.08 (update instructions) or later (specify commit)
• I've checked that all provided URLs are playable in a browser with the same IP and same login details
• I've checked that none of provided URLs violate any copyrights or contain any DRM to the best of my knowledge
• I've searched the bugtracker for similar issues including closed ones. DO NOT post duplicates
• I've read the guidelines for opening an issue
• I've read about sharing account credentials and am willing to share it if required

Region

Germany

Example URLs

vidyard.com/watch/d4vqPjs7Q5EzVEis5QT3jd?

Provide a description that is worded well enough to be understood

I want to download a file splittet into chapters (not playlists, because only one link exists), however only the first chapter gets downloaded. The total Video is e.g. 20mins and the first Chapter 30s => only the file of teh first 30s has been downloaded.

Provide verbose output that clearly demonstrates the problem

• Run your yt-dlp command with -vU flag added (yt-dlp -vU <your command line>)
• Copy the WHOLE output (starting with [debug] Command-line config) and insert it below

Complete Verbose Output

❯ yt-dlp -vF https://anonymized.vidyard.com/watch/d4vqPjs7Q5EzVEis5QT3jd
[debug] Command-line config: ['--ignore-config', '-vF', 'https://anonymized.vidyard.com/watch/d4vqPjs7Q5EzVEis5QT3jd']
[debug] Encodings: locale cp65001, fs utf-8, pref cp65001, out utf-8, error utf-8, screen utf-8
[debug] yt-dlp version 2022.08.08 [3157158f7] (source)
[debug] Lazy loading extractors is disabled
[debug] Plugins: ['SamplePluginIE', 'SamplePluginPP']
[debug] Git HEAD: d7ac82d06
[debug] Python 3.10.5 (CPython 64bit) - Windows-10-10.0.22000-SP0
[debug] Checking exe version: ffmpeg -bsfs
[debug] Checking exe version: ffprobe -bsfs
[debug] exe versions: ffmpeg N-106550-g072101bd52-20220410 (fdk,setts), ffprobe N-106624-g391ce570c8-20220415, phantomjs 2.1.1
[debug] Optional libraries: Cryptodome-3.14.1, brotli-1.0.9, certifi-2021.10.08, mutagen-1.45.1, sqlite3-2.6.0, websockets-10.1
[debug] Proxy map: {}
[debug] [generic] Extracting URL: https://anonymized.vidyard.com/watch/d4vqPjs7Q5EzVEis5QT3jd
[generic] d4vqPjs7Q5EzVEis5QT3jd: Downloading webpage
WARNING: [generic] Falling back on generic information extractor
[generic] d4vqPjs7Q5EzVEis5QT3jd: Extracting information
[debug] Looking for Brightcove embeds
[debug] Looking for embeds
[debug] Identified a Twitter card
[info] Available formats for sd:
ID EXT RESOLUTION │ PROTO │ VCODEC  ACODEC
───────────────────────────────────────────
0  mp4 unknown    │ https │ unknown unknown

edit: anonimized links

[HobbyistDev]

Related upstream ytdl-org/youtube-dl#11338

[coletdjnz]

Metadata and streaming links can be fetched from this JSON API request:
https://play.vidyard.com/player/<video id>.json
Chapters appear under chapters key. If its a single video then there is one chapter.

Referer is probably required on all requests.

Likely will need embed detection, some resources I found:

• https://knowledge.vidyard.com/hc/en-us/articles/360009871054-How-to-use-the-Vidyard-Player-API
• https://knowledge.vidyard.com/hc/en-us/articles/360010001713-Embed-your-video-on-a-webpage

direct urls appear to look like

• https://<name>.vidyard.com/watch/<video id>
• https://play.vidyard.com/<video id>
• https://share.vidyard.com/watch/<video id>
• https://video.vidyard.com/watch/<video id>

you also have "hubs" which seem to contain the video library from <name>: https://<name>.hubs.vidyard.com e.g. https://thelink.hubs.vidyard.com

[dirkf]

Now: https://knowledge.vidyard.com/hc/en-us/articles/360019034753

[swiftgeek]

With curl and full_hd.mp4 url from json, https://play.vidyard.com/ is enough for me as referrer to fetch in 1080p quality.

[jhwgh1968]

Something interesting about this, too. I encountered an embedded video here:

https://resources.altium.com/p/2-the-extreme-importance-of-pc-board-stack-up

While the generic extractor could not handle the embedded player in the page, opening the player and using the share link did work. (Although they seem to have some WAF that occasionally throws 403 Forbidden errors inconsistently)

I bet it would not be difficult to basically detect the embedded player, and then "re-write" it to use the shared video URL.

[dirkf]

The embedded video at Altium follows the scheme documented above.