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COMET portal System Down? #370

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nusretdemir opened this issue Jun 10, 2024 · 13 comments
Closed

COMET portal System Down? #370

nusretdemir opened this issue Jun 10, 2024 · 13 comments

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@nusretdemir
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The system does not allow me to download the data as shown from the first data to be downloaded:
Download 160A_05003_131413.geo.E.tif
HTTPError for 160A_05003_131413.geo.E.tif in 1th try
HTTPError for 160A_05003_131413.geo.E.tif in 2th try
the links of the webpage returns the 504 Gateway Time-out either.

Do you have the same?

@nusretdemir
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Now running. I close the issue

@NabilAttar
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NabilAttar commented Jun 14, 2024

Excuse me, is the Comet Lics website functioning properly again? I have tried to download the interferogram but the speed of downloading is very slow

@yumorishita
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@espiritocz
Can you consider the system (Twitter or website) to announce the LiCSAR server maintenance schedule?
Many LiCSBAS users report network issues but most of them are caused by the LiCSAR server maintenance and LiCSBAS (or I) cannot do anything.

@NabilAttar
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yes sir, i only get 9 kbps when downloading interferogram on LiCSAR, even though my internet is stable

image
image

@espiritocz
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espiritocz commented Jun 17, 2024 via email

@nusretdemir
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Hi, yes I am from Turkiye, and recently having this more frequently compare to the previous months. I had this experience also when travelling across Europe in Germany and Poland too.

@nusretdemir nusretdemir closed this as not planned Won't fix, can't repro, duplicate, stale Jun 17, 2024
@NabilAttar
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NabilAttar commented Jun 19, 2024

Thank you for suggestion. We will discuss this at weekly meeting. I am not aware of other maintenance that would affect the storage and I do not confirm slow download rate. Are there more (non-UK?) users experiencing download speed issues?

yes sir, im from southeast Asia, after server maintenance I think the interferogram download speed has become slower, which could initially reach 500 kpbs to only around 10kpbs

@espiritocz
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hi everyone.

our support team performed an experiment showing 18 MB tif file from our repository downloaded in 0.8 s in Malaysia while 0.3 s in UK. It should work ok for you.
can you please try again and confirm the slow download still persists?

thank you.

@NabilAttar
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hi everyone.

our support team performed an experiment showing 18 MB tif file from our repository downloaded in 0.8 s in Malaysia while 0.3 s in UK. It should work ok for you. can you please try again and confirm the slow download still persists?

thank you.

I have tried to download, now it can download well, thank you for the fast response from the Licsar and Licsbas teams

@NabilAttar
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hi everyone.

our support team performed an experiment showing 18 MB tif file from our repository downloaded in 0.8 s in Malaysia while 0.3 s in UK. It should work ok for you. can you please try again and confirm the slow download still persists?

thank you.

excuse me sir. Looks like the Comet server is down, right? Thank You

image

@espiritocz
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espiritocz commented Jun 23, 2024 via email

This was referenced Jun 24, 2024
@MIEMESSI
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I have encountered this problem for a long time, it seems to be the server problem, is there any solution, thank you
image

@espiritocz
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espiritocz commented Jun 26, 2024 via email

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5 participants