Skip to content

Commit

Permalink
Fixes #196 - Replaced screenshots and small changes
Browse files Browse the repository at this point in the history
  • Loading branch information
ralf401 committed Oct 26, 2023
1 parent 75e9cb5 commit f7dc055
Show file tree
Hide file tree
Showing 5 changed files with 24 additions and 21 deletions.
16 changes: 9 additions & 7 deletions extras/customers.rst
Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,7 @@ Use the **ticket pane** to manage customer profiles.
:alt: Ticket pane (customer view)
:align: center

Click the 👨 tab in the ticket pane to see the customers profile.
Click the 👨 tab in the ticket pane to see the customer's profile.

.. tip:: **🖱️ UI Protip**

Expand All @@ -16,23 +16,25 @@ Use the **ticket pane** to manage customer profiles.
:align: center
:scale: 50%

Hover over the **open/closed** labels to see a summary of the customers other tickets.
Hover over the **open/closed** labels to see a summary of the customer's other tickets.

Editing a Customer
------------------

To edit the customer’s profile, use the **customer submenu**:
To edit the customer's profile, use the **customer submenu** and select "Edit
Customer":

.. figure:: /images/extras/customers-submenu.jpg
.. figure:: /images/extras/customers-submenu.png
:alt: Customer submenu
:align: center
:scale: 100%

Click the **Customer ▾** heading to access additional actions.

.. figure:: /images/extras/customers-edit-dialog.png
:alt: Edit customer dialog
:align: center
:scale: 50%
:scale: 90%

The edit customer dialog.

Expand All @@ -52,9 +54,9 @@ but here are a couple that might confuse you:
:VIP:

Like :doc:`ticket priority </basics/service-ticket/settings/priority>`,
**VIP status** doesnt actually do anything out-of-the-box,
**VIP status** doesn't actually do anything out-of-the-box,
but an admin *can* set up automated system hooks based on this value,
or use it as a filter for :doc:`custom overviews </basics/find-ticket/browse>`.

**Ask your administrator** about how shed like you to use this attribute
**Ask your administrator** about how she'd like you to use this attribute
(or just leave it alone).
Binary file modified images/extras/customers-edit-dialog.png
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file removed images/extras/customers-submenu.jpg
Binary file not shown.
Binary file added images/extras/customers-submenu.png
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
29 changes: 15 additions & 14 deletions locale/user-docs.pot
Original file line number Diff line number Diff line change
Expand Up @@ -9,6 +9,7 @@ msgstr ""
"Project-Id-Version: Zammad User Documentation pre-release\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-09-25 14:24+0100\n"
"POT-Creation-Date: 2023-10-25 12:14+0200\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
Expand Down Expand Up @@ -3089,67 +3090,67 @@ msgid "Ticket pane (customer view)"
msgstr ""

#: ../extras/customers.rst:10
msgid "Click the 👨 tab in the ticket pane to see the customers profile."
msgid "Click the 👨 tab in the ticket pane to see the customer's profile."
msgstr ""

#: ../extras/customers.rst:0
msgid "Customer ticket summary (mouseover)"
msgstr ""

#: ../extras/customers.rst:19
msgid "Hover over the **open/closed** labels to see a summary of the customers other tickets."
msgid "Hover over the **open/closed** labels to see a summary of the customer's other tickets."
msgstr ""

#: ../extras/customers.rst:22
msgid "Editing a Customer"
msgstr ""

#: ../extras/customers.rst:24
msgid "To edit the customers profile, use the **customer submenu**:"
msgid "To edit the customer's profile, use the **customer submenu** and select \"Edit Customer\":"
msgstr ""

#: ../extras/customers.rst:30
#: ../extras/customers.rst:32
msgid "Customer submenu"
msgstr ""

#: ../extras/customers.rst:30
#: ../extras/customers.rst:32
msgid "Click the **Customer ▾** heading to access additional actions."
msgstr ""

#: ../extras/customers.rst:37
#: ../extras/customers.rst:39
msgid "Edit customer dialog"
msgstr ""

#: ../extras/customers.rst:37
#: ../extras/customers.rst:39
msgid "The edit customer dialog."
msgstr ""

#: ../extras/customers.rst:39
#: ../extras/customers.rst:41
msgid "Most customer attributes are self-explanatory, but here are a couple that might confuse you:"
msgstr ""

#: ../extras/customers.rst:44
#: ../extras/customers.rst:46
msgid "Customers may (optionally) belong to **organizations** – :doc:`skip ahead <organizations>` to learn more."
msgstr ""

#: ../extras/customers.rst:0
msgid "Secondary Organizations"
msgstr ""

#: ../extras/customers.rst:49
#: ../extras/customers.rst:51
msgid "Unlike organizations, you can add several organizations here that are not as highlighted. Still, the same behavior applies."
msgstr ""

#: ../extras/customers.rst:0
msgid "VIP"
msgstr ""

#: ../extras/customers.rst:54
msgid "Like :doc:`ticket priority </basics/service-ticket/settings/priority>`, **VIP status** doesnt actually do anything out-of-the-box, but an admin *can* set up automated system hooks based on this value, or use it as a filter for :doc:`custom overviews </basics/find-ticket/browse>`."
#: ../extras/customers.rst:56
msgid "Like :doc:`ticket priority </basics/service-ticket/settings/priority>`, **VIP status** doesn't actually do anything out-of-the-box, but an admin *can* set up automated system hooks based on this value, or use it as a filter for :doc:`custom overviews </basics/find-ticket/browse>`."
msgstr ""

#: ../extras/customers.rst:59
msgid "**Ask your administrator** about how shed like you to use this attribute (or just leave it alone)."
#: ../extras/customers.rst:61
msgid "**Ask your administrator** about how she'd like you to use this attribute (or just leave it alone)."
msgstr ""

#: ../extras/dashboard.rst:2
Expand Down

0 comments on commit f7dc055

Please sign in to comment.