No signature on new ticket if email is default message type

[maxstoyanov]

Infos:

• Used Zammad version: 5.0.2-1636525426.86ded716.focal
• Installation method (source, package, ..): package
• Operating system: Ubuntu
• Database + version: postgresql 12+214ubuntu0.1
• Elasticsearch version: 7.15.1
• Browser + version: Chrome 95.0.4638.69

Expected behavior:

• Create new ticket with the green plus button.
• Default signature should be visible

Actual behavior:

• No signature visible.
• Workaround: Switch to phone inbound (or outbound) and back to email

Steps to reproduce the behavior:

• Set signature in group
• Set email as default new ticket type
• Create new ticket

Yes I'm sure this is a bug and no feature request or a general question.

[MrGeneration]

Sorry, but this seems to be a technical question.
Works on my machine™

Please note that this repository is the wrong place for technical questions.
Instead, please refer the Zammad community over at: https://community.zammad.org .

In case this turns out the be a bug and no technical question, we'll transfer the relevant information to this repo!

If you require commercial grade support and are no hosted or support contract customer, you can check out our support contracts here: https://zammad.com/pricing#selfhosted
If you're paying customer already, please consult your Zammad support for assistance! :-)

[maxstoyanov]

In your screencast I see that you have several groups. On my installation we only have the default group "Users".

Please have a look at this video.

Screen.Recording.2021-11-11.at.16.33.03.mov

[MrGeneration]

A crucial information are important. :-)

[rolfschmidt]

regression of 52aa34b