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title: Fixing Addresses | ||
description: Fixing Customer Addresses in Zen Cart | ||
category: Running | ||
weight: 10 | ||
--- | ||
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Sometimes customers enter the wrong shipping address. Often this is caused by a browser accidentally autofilling a field, and sometimes it's just finger trouble. | ||
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Go to `Admin > Customers > Customers`, and search for the customer's record. | ||
If you see a link next to the customer's id, it means they have multiple address book records. In other words, the billing and shipping addresses might be different. | ||
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<img src="/images/customer_search.png" alt="Customer Addresses" width="50%" /> | ||
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If you need to edit their billing address, just edit the customer record. | ||
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If they have a different shipping address, and you need to edit it, the best way to do this is to login as the customer. | ||
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If the `Admin > Customers > Customers` screen has a *Place Order* button on the right hand side in the sidebox, press it. Login as the customer and go to the My Account Page, and click the link titled `View or change entries in my address book`. | ||
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If you do not have a *Place Order* button, you will need to install and use one of the [Master Password](/user/admin/master_password/) mods. Login using the customer's email address and the master password, and edit their address book. | ||
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