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Zendesk Sample Apps for Android

Description

This repository provides you with an open-source alternative to the "Rate My App" feature of versions 1.x of the Zendesk Support SDK for Android. It is a simple library with no integration with or dependency on the Zendesk platform.

Owners

If you have any questions please email support@zendesk.com.

Getting Started

To include the RateMyApp library in your app, add the Gradle dependency:

    compile com.zendesk:ratemyapp:1.0.0

Then, in an Activity:

1. Create an instance of RateMyAppConfig using its Builder, making sure to give it a Google Play URL and an app version like so:

     RateMyAppConfig config = new RateMyAppConfig.Builder()
                .withAndroidStoreUrl(PLAY_STORE_URL)
                .withVersion(getApplicationContext(), BuildConfig.VERSION_NAME)
                .build();

2. Create an instance of DialogActionListener, implementing its onFeedbackButtonClicked method.

Here's an example that integrates with the Zendesk Support SDK:

    DialogActionListener actionListener = new DialogActionListener() {
        @Override
        public void onFeedbackButtonClicked(DialogFragment dialogFragment, RateMyAppConfig config) {
            ContactZendeskActivity.startActivity(MainActivity.this, null);
        }
    };

And here's an example that doesn't:

    DialogActionListener actionListener = new DialogActionListener() {
        @Override
        public void onFeedbackButtonClicked(DialogFragment dialogFragment, RateMyAppConfig config) {
            Intent intent = new Intent();
            intent.setAction(Intent.ACTION_SEND);
            intent.putExtra(Intent.EXTRA_TEXT, "The Send Feedback button was clicked!");
            intent.setType("text/plain");
            startActivity(intent);
        }
    };

3. Start the RateMyAppDialog, passing it the RateMyAppConfig and the DialogActionListener:

    RateMyAppDialog.show(MainActivity.this, config, actionListener);

More Advanced Usage

Customizing button behaviour

DialogActionListener has three important methods, corresponding to click events from buttons on RateMyAppDialog:

• onStoreButtonClicked
• onFeedbackButtonClicked
• onDontAskAgainClicked

For convenience, each of these can be overridden, but onFeedbackButtonClicked needs to be implemented.

By default, clicks on the buttons will also result in the version name String provided in the RateMyAppConfig being stored and the dialog dismissed. To customize this behaviour, you can override these methods, which are called at an earlier stage in the control flow:

• storeButtonClicked
• feedbackButtonClicked
• dontAskAgainClicked

Customizing when to show the dialog

The RateMyAppConfig.Builder allows you to add arbitrary RateMyAppRules, which are used when show is called on the RateMyAppDialog. If any rule returns false, the dialog will not show, and the rule's denialMessage will be logged to Logcat. Note that using the showAlways method ignores all rules.

Contributions

Pull requests are welcome.

Bugs

Please submit bug reports to Zendesk.