⚠️ Use of this software is subject to important terms and conditions as set forth in the License file ⚠️

SLA Event Tracker

Description:

See information about ticket SLA events.

This app does the following:

• Makes an API call to find important SLA data missing from the Ticket Events log.

• Displays the information for the ticket SLA events in a user-friendly manner.

• Allows users to see when SLA metrics were applied, fulfilled, or breached.

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