Framework.xml

<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="2.0" init="Framework">
    <Setting Name="SecureMode" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::DebugMode" Required="0" Valid="1" ConfigLevel="100">
        <Description Translatable="1">Enables or disables the debug mode over frontend interface.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::AjaxDebug" Required="1" Valid="1">
        <Description Translatable="1">Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::TemplateCache" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="ConfigLevel" Required="1" Valid="1">
        <Description Translatable="1">Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.</Description>
        <Navigation>Frontend::Admin::View::SysConfig</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="100">
                <Item ValueType="Option" Value="100" Translatable="1">100 (Expert)</Item>
                <Item ValueType="Option" Value="200" Translatable="1">200 (Advanced)</Item>
                <Item ValueType="Option" Value="300" Translatable="1">300 (Beginner)</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="ConfigImportAllowed" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Controls if the admin is allowed to import a saved system configuration in SysConfig.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="ProductName" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Znuny</Item>
        </Value>
    </Setting>
    <Setting Name="SystemID" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">10</Item>
        </Value>
    </Setting>
    <Setting Name="FQDN" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">yourhost.example.com</Item>
        </Value>
    </Setting>
    <Setting Name="SupportDataCollector::HTTPHostname" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).</Description>
        <Navigation>Core::SupportDataCollector</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex=""></Item>
        </Value>
    </Setting>
    <Setting Name="SupportDataCollector::WebUserAgent::Timeout" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines the timeout (in seconds, minimum is 20 seconds) for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).</Description>
        <Navigation>Core::SupportDataCollector</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[2-9][0-9]{1,}|[1-9][0-9]{2,}$">20</Item>
        </Value>
    </Setting>
    <Setting Name="HttpType" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server's settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="http">
                <Item ValueType="Option" Value="http">http</Item>
                <Item ValueType="Option" Value="https">https</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="HTTPSForceRedirect" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="ScriptAlias" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">otrs/</Item>
        </Value>
    </Setting>
    <Setting Name="AdminEmail" Required="1" Valid="1">
        <Description Translatable="1">Defines the system administrator's email address. It will be displayed in the error screens of the application.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">support@&lt;OTRS_CONFIG_FQDN&gt;</Item>
        </Value>
    </Setting>
    <Setting Name="Organization" Required="1" Valid="1">
        <Description Translatable="1">Company name which will be included in outgoing emails as an X-Header.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Example Company</Item>
        </Value>
    </Setting>
    <Setting Name="DefaultLanguage" Required="1" Valid="1">
        <Description Translatable="1">Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^(..|.._..)$">en</Item>
        </Value>
    </Setting>
    <Setting Name="DefaultUsedLanguages" Required="1" Valid="1">
        <Description Translatable="1">Defines all the languages that are available to the application. Specify only English names of languages here.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Hash>
                <Item Key="ar_SA" Translatable="1">Arabic (Saudi Arabia)</Item>
                <Item Key="bg" Translatable="1">Bulgarian</Item>
                <Item Key="ca" Translatable="1">Catalan</Item>
                <Item Key="cs" Translatable="1">Czech</Item>
                <Item Key="da" Translatable="1">Danish</Item>
                <Item Key="de" Translatable="1">German</Item>
                <Item Key="en" Translatable="1">English (United States)</Item>
                <Item Key="en_CA" Translatable="1">English (Canada)</Item>
                <Item Key="en_GB" Translatable="1">English (United Kingdom)</Item>
                <Item Key="es" Translatable="1">Spanish</Item>
                <Item Key="es_CO" Translatable="1">Spanish (Colombia)</Item>
                <Item Key="es_MX" Translatable="1">Spanish (Mexico)</Item>
                <Item Key="et" Translatable="1">Estonian</Item>
                <Item Key="el" Translatable="1">Greek</Item>
                <Item Key="fa" Translatable="1">Persian</Item>
                <Item Key="fi" Translatable="1">Finnish</Item>
                <Item Key="fr" Translatable="1">French</Item>
                <Item Key="fr_CA" Translatable="1">French (Canada)</Item>
                <Item Key="gl" Translatable="1">Galician</Item>
                <Item Key="he" Translatable="1">Hebrew</Item>
                <Item Key="hi" Translatable="1">Hindi</Item>
                <Item Key="hr" Translatable="1">Croatian</Item>
                <Item Key="hu" Translatable="1">Hungarian</Item>
                <Item Key="id" Translatable="1">Indonesian</Item>
                <Item Key="it" Translatable="1">Italian</Item>
                <Item Key="ja" Translatable="1">Japanese</Item>
                <Item Key="ko" Translatable="1">Korean</Item>
                <Item Key="lt" Translatable="1">Lithuanian</Item>
                <Item Key="lv" Translatable="1">Latvian</Item>
                <Item Key="mk" Translatable="1">Macedonian</Item>
                <Item Key="ms" Translatable="1">Malay</Item>
                <Item Key="nl" Translatable="1">Dutch</Item>
                <Item Key="nb_NO" Translatable="1">Norwegian</Item>
                <Item Key="pt_BR" Translatable="1">Portuguese (Brasil)</Item>
                <Item Key="pt" Translatable="1">Portuguese</Item>
                <Item Key="pl" Translatable="1">Polish</Item>
                <Item Key="ro" Translatable="1">Romanian</Item>
                <Item Key="ru" Translatable="1">Russian</Item>
                <Item Key="sl" Translatable="1">Slovenian</Item>
                <Item Key="sr_Latn" Translatable="1">Serbian Latin</Item>
                <Item Key="sr_Cyrl" Translatable="1">Serbian Cyrillic</Item>
                <Item Key="sk_SK" Translatable="1">Slovak</Item>
                <Item Key="sv" Translatable="1">Swedish</Item>
                <Item Key="sw" Translatable="1">Swahili</Item>
                <Item Key="th_TH" Translatable="1">Thai</Item>
                <Item Key="tr" Translatable="1">Turkish</Item>
                <Item Key="uk" Translatable="1">Ukrainian</Item>
                <Item Key="vi_VN" Translatable="1">Vietnam</Item>
                <Item Key="zh_CN" Translatable="1">Chinese (Simplified)</Item>
                <Item Key="zh_TW" Translatable="1">Chinese (Traditional)</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DefaultUsedLanguagesNative" Required="1" Valid="1">
<Description Translatable="1">Defines all the languages that are available to the application. Specify only native names of languages here.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Hash>
                <Item Key="ar_SA">العَرَبِية‎</Item>
                <Item Key="bg">Български</Item>
                <Item Key="ca">Català</Item>
                <Item Key="cs">Česky</Item>
                <Item Key="da">Dansk</Item>
                <Item Key="de">Deutsch</Item>
                <Item Key="en">English (United States)</Item>
                <Item Key="en_CA">English (Canada)</Item>
                <Item Key="en_GB">English (United Kingdom)</Item>
                <Item Key="es">Español</Item>
                <Item Key="es_CO">Español (Colombia)</Item>
                <Item Key="es_MX">Español (México)</Item>
                <Item Key="et">Eesti</Item>
                <Item Key="el">Ελληνικά</Item>
                <Item Key="fa">فارسى</Item>
                <Item Key="fi">Suomi</Item>
                <Item Key="fr">Français</Item>
                <Item Key="fr_CA">Français (Canada)</Item>
                <Item Key="gl">Galego</Item>
                <Item Key="he">עברית</Item>
                <Item Key="hi">हिन्दी</Item>
                <Item Key="hr">Hrvatski</Item>
                <Item Key="hu">Magyar</Item>
                <Item Key="id">Bahasa Indonesia</Item>
                <Item Key="it">Italiano</Item>
                <Item Key="ja">日本語</Item>
                <Item Key="ko">한국어</Item>
                <Item Key="lt">Lietuvių kalba</Item>
                <Item Key="lv">Latvijas</Item>
                <Item Key="mk">Mакедонски</Item>
                <Item Key="ms">Melayu</Item>
                <Item Key="nl">Nederlandse</Item>
                <Item Key="nb_NO">Norsk bokmål</Item>
                <Item Key="pt_BR">Português Brasileiro</Item>
                <Item Key="pt">Português</Item>
                <Item Key="pl">Polski</Item>
                <Item Key="ro">Română</Item>
                <Item Key="ru">Русский</Item>
                <Item Key="sl">Slovenščina</Item>
                <Item Key="sr_Latn">Srpski</Item>
                <Item Key="sr_Cyrl">Српски</Item>
                <Item Key="sk_SK">Slovenčina</Item>
                <Item Key="sv">Svenska</Item>
                <Item Key="sw">Kiswahili</Item>
                <Item Key="th_TH">ภาษาไทย</Item>
                <Item Key="tr">Türkçe</Item>
                <Item Key="uk">Українська</Item>
                <Item Key="vi_VN">ViɆt Nam</Item>
                <Item Key="zh_CN">简体中文</Item>
                <Item Key="zh_TW">正體中文</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DefaultTheme" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Standard</Item>
        </Value>
    </Setting>
    <Setting Name="DefaultTheme::HostBased" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Hash>
                <Item Key="host1\.example\.com">SomeTheme1</Item>
                <Item Key="host2\.example\.com">SomeTheme2</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerHeadline" Required="1" Valid="1">
        <Description Translatable="1">The headline shown in the customer interface.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Example Company</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerLogo" Required="0" Valid="1">
        <Description Translatable="1">The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Customer/default/img/logo.png</Item>
                <Item Key="StyleTop">9px</Item>
                <Item Key="StyleRight">0px</Item>
                <Item Key="StyleHeight">45px</Item>
                <Item Key="StyleWidth">216px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentLogo" Required="0" Valid="1">
        <Description Translatable="1">The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Agent/default/img/logo.png</Item>
                <Item Key="StyleTop">24px</Item>
                <Item Key="StyleRight">4px</Item>
                <Item Key="StyleHeight">55px</Item>
                <Item Key="StyleWidth">265px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentLogoCustom###default" Required="0" Valid="0">
        <Description Translatable="1">The logo shown in the header of the agent interface for the skin "default". See "AgentLogo" for further description.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Agent/default/img/logo.png</Item>
                <Item Key="StyleTop">24px</Item>
                <Item Key="StyleRight">4px</Item>
                <Item Key="StyleHeight">55px</Item>
                <Item Key="StyleWidth">265px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentLogoCustom###slim" Required="0" Valid="1">
        <Description Translatable="1">The logo shown in the header of the agent interface for the skin "slim". See "AgentLogo" for further description.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Agent/default/img/logo.png</Item>
                <Item Key="StyleTop">10px</Item>
                <Item Key="StyleRight">50px</Item>
                <Item Key="StyleHeight">45px</Item>
                <Item Key="StyleWidth">220px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentLogoCustom###ivory" Required="0" Valid="1">
        <Description Translatable="1">The logo shown in the header of the agent interface for the skin "ivory". See "AgentLogo" for further description.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Agent/default/img/logo.png</Item>
                <Item Key="StyleTop">24px</Item>
                <Item Key="StyleRight">4px</Item>
                <Item Key="StyleHeight">55px</Item>
                <Item Key="StyleWidth">265px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentLogoCustom###ivory-slim" Required="0" Valid="1">
        <Description Translatable="1">The logo shown in the header of the agent interface for the skin "ivory-slim". See "AgentLogo" for further description.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Agent/default/img/logo.png</Item>
                <Item Key="StyleTop">10px</Item>
                <Item Key="StyleRight">50px</Item>
                <Item Key="StyleHeight">45px</Item>
                <Item Key="StyleWidth">220px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentLogoCustom###highcontrast" Required="0" Valid="1">
        <Description Translatable="1">The logo shown in the header of the agent interface for the skin "High Contrast". See "AgentLogo" for further description.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Agent/default/img/logo.png</Item>
                <Item Key="StyleTop">24px</Item>
                <Item Key="StyleRight">4px</Item>
                <Item Key="StyleHeight">55px</Item>
                <Item Key="StyleWidth">265px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentLoginLogo" Required="0" Valid="1">
        <Description Translatable="1">The logo shown on top of the login box of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="URL">skins/Agent/default/img/logo.png</Item>
                <Item Key="StyleHeight">60px</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::WebPath" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the URL base path of icons, CSS and Java Script.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">/otrs-web/</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::ImagePath" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the URL image path of icons for navigation.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">&lt;OTRS_CONFIG_Frontend::WebPath&gt;skins/Agent/default/img/</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::CSSPath" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the URL CSS path.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">&lt;OTRS_CONFIG_Frontend::WebPath&gt;css/</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::JavaScriptPath" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the URL java script path.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">&lt;OTRS_CONFIG_Frontend::WebPath&gt;js/</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Path" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the URL rich text editor path.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">&lt;OTRS_CONFIG_Frontend::WebPath&gt;js/thirdparty/ckeditor-4.17.1/</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::DefaultCSS" Required="1" Valid="1">
        <Description Translatable="1">Defines the default CSS used in rich text editors.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">font-family:Geneva,Helvetica,Arial,sans-serif; font-size: 12px;</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::EnhancedMode" Required="1" Valid="1">
        <Description Translatable="1">Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::EnhancedMode::Customer" Required="1" Valid="1">
        <Description Translatable="1">Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Settings###Width" Required="1" Valid="1">
        <Description Translatable="1">Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+%?$">75%</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Settings###Height" Required="1" Valid="1">
        <Description Translatable="1">Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+%?$">320</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Settings###FontSizes" Required="1" Valid="1">
        <Description Translatable="1">Defines the selectable font sizes in the rich text editor.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String">8px;10px;12px;14px;16px;18px;20px;22px;24px;26px;28px;30px;</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Settings###FontNames" Required="1" Valid="1">
        <Description Translatable="1">Defines the selectable fonts in the rich text editor.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String">Arial/Arial, Helvetica, sans-serif;Calibri/Calibri, sans-serif;Comic Sans MS/Comic Sans MS, cursive;Courier New/Courier New, Courier, monospace;Georgia/Georgia, serif;Lucida Sans Unicode/Lucida Sans Unicode, Lucida Grande, sans-serif;Tahoma/Tahoma, Geneva, sans-serif;Times New Roman/Times New Roman, Times, serif;Trebuchet MS/Trebuchet MS, Helvetica, sans-serif;Verdana/Verdana, Geneva, sans-serif</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Settings###FormatTags" Required="1" Valid="1">
        <Description Translatable="1">Defines the selectable format tags in the rich text editor.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String">p;h1;h2;h3;h4;h5;h6;pre</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Settings###ExtraPlugins" Required="0" Valid="1">
        <Description Translatable="1">Defines additional plugins for use in the rich text editor.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String">splitquote,contextmenu_linkopen,textwatcher,autocomplete,textmatch,autolink,image2,mentions</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::RichText::Settings###ExtraAllowedContent" Required="0" Valid="1">
        <Description Translatable="1">Defines extra content that is allowed for use in the rich text editor.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String">div[type]{*}; img[*]; col[width]; style[*]{*}; *[id](*)</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::PopupProfiles###001-Framework" Required="1" Valid="1">
        <Description Translatable="1">Global settings for all popup profiles.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Hash>
                <DefaultItem>
                    <Hash>
                        <Item></Item>
                    </Hash>
                </DefaultItem>
                <Item Key="Default">
                    <Hash>
                        <Item Key="Left">100px</Item>
                        <Item Key="Top">100px</Item>
                        <Item Key="Width">75%</Item>
                        <Item Key="Height">75%</Item>
                        <Item Key="WindowURLParams">dependent=yes,location=no,menubar=no,resizable=yes,scrollbars=yes,status=no,toolbar=no</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DisableLoginAutocomplete" Required="0" Valid="1">
        <Description Translatable="1">Disable autocomplete in the login screen.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="DisableIFrameOriginRestricted" Required="0" Valid="1">
        <Description Translatable="1">Disable HTTP header "X-Frame-Options: SAMEORIGIN" to allow OTRS to be included as an IFrame in other websites. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="DisableContentSecurityPolicy" Required="0" Valid="1">
        <Description Translatable="1">Disable HTTP header "Content-Security-Policy" to allow loading of external script contents. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="DefaultViewNewLine" Required="1" Valid="1">
        <Description Translatable="1">Automated line break in text messages after x number of chars.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,3}$">90</Item>
        </Value>
    </Setting>
    <Setting Name="DefaultViewLines" Required="1" Valid="1">
        <Description Translatable="1">Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,5}$">6000</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::MenuDragDropEnabled" Required="1" Valid="1">
        <Description Translatable="1">Turns on drag and drop for the main navigation.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="TimeInputFormat" UserPreferencesGroup="Advanced" UserModificationPossible="1" Required="1" Valid="1">
        <Description Translatable="1">Defines the date input format used in forms (option or input fields).</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="Option">
                <Item ValueType="Option" Value="Option" Translatable="1">Option</Item>
                <Item ValueType="Option" Value="Input" Translatable="1">Input</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeInputMinutesStep" Required="1" Valid="1">
        <Description Translatable="1">Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="1" Translatable="1">Minute</Item>
                <Item ValueType="Option" Value="2" Translatable="1">2 Minutes</Item>
                <Item ValueType="Option" Value="5" Translatable="1">5 Minutes</Item>
                <Item ValueType="Option" Value="10" Translatable="1">10 Minutes</Item>
                <Item ValueType="Option" Value="15" Translatable="1">15 Minutes</Item>
                <Item ValueType="Option" Value="30" Translatable="1">30 Minutes</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeShowAlwaysLong" Required="1" Valid="1">
        <Description Translatable="1">Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="AttachmentDownloadType" Required="1" Valid="1">
        <Description Translatable="1">Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="attachment">
                <Item ValueType="Option" Value="inline" Translatable="1">inline</Item>
                <Item ValueType="Option" Value="attachment" Translatable="1">attachment</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="CheckMXRecord" Required="1" Valid="1">
        <Description Translatable="1">Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="CheckMXRecord::Nameserver" Required="0" Valid="0">
        <Description Translatable="1">Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">ns.example.com</Item>
        </Value>
    </Setting>
    <Setting Name="CheckEmailAddresses" Required="1" Valid="1">
        <Description Translatable="1">Makes the application check the syntax of email addresses.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="CheckEmailValidAddress" Required="1" Valid="1">
        <Description Translatable="1">Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">^(root@localhost|admin@localhost)$</Item>
        </Value>
    </Setting>
    <Setting Name="CheckEmailInvalidAddress" Required="1" Valid="1">
        <Description Translatable="1">Defines a regular expression that filters all email addresses that should not be used in the application.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">@(example)\.(..|...)$</Item>
        </Value>
    </Setting>
    <Setting Name="LinkObject::ViewMode" Required="1" Valid="1">
        <Description Translatable="1">Determines the way the linked objects are displayed in each zoom mask.</Description>
        <Navigation>Core::LinkObject</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="Simple">
                <Item ValueType="Option" Value="Simple" Translatable="1">Simple</Item>
                <Item ValueType="Option" Value="Complex" Translatable="1">Complex</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="LinkObject::ShowDeleteButton" Required="1" Valid="1">
        <Description Translatable="1">Determines if a button to delete a link should be displayed next to each link in each zoom mask.</Description>
        <Navigation>Core::LinkObject</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="LinkObject::Type###Normal" Required="1" Valid="1">
        <Description Translatable="1">Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.</Description>
        <Navigation>Core::LinkObject</Navigation>
        <Value>
            <Hash>
                <Item Key="SourceName" Translatable="1">Normal</Item>
                <Item Key="TargetName" Translatable="1">Normal</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="LinkObject::Type###ParentChild" Required="1" Valid="1">
        <Description Translatable="1">Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.</Description>
        <Navigation>Core::LinkObject</Navigation>
        <Value>
            <Hash>
                <Item Key="SourceName" Translatable="1">Parent</Item>
                <Item Key="TargetName" Translatable="1">Child</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="LinkObject::TypeGroup###0001" Required="0" Valid="1">
        <Description Translatable="1">Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.</Description>
        <Navigation>Core::LinkObject</Navigation>
        <Value>
            <Array>
                <Item>Normal</Item>
                <Item>ParentChild</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="LogModule" Required="1" Valid="1">
        <Description Translatable="1">Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.</Description>
        <Navigation>Core::Log</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/Log/*.pm">Kernel::System::Log::SysLog</Item>
        </Value>
    </Setting>
    <Setting Name="LogModule::SysLog::Facility" Required="1" Valid="1">
        <Description Translatable="1">If "SysLog" was selected for LogModule, a special log facility can be specified.</Description>
        <Navigation>Core::Log</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">user</Item>
        </Value>
    </Setting>
    <Setting Name="LogModule::SysLog::Charset" Required="1" Valid="1">
        <Description Translatable="1">If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.</Description>
        <Navigation>Core::Log</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="utf-8">
                <Item ValueType="Option" Value="iso-8859-1">iso-8859-1</Item>
                <Item ValueType="Option" Value="iso-8859-15">iso-8859-15</Item>
                <Item ValueType="Option" Value="utf-8">utf-8</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="LogModule::LogFile" Required="1" Valid="1">
        <Description Translatable="1">If "file" was selected for LogModule, a logfile must be specified. If the file doesn't exist, it will be created by the system.</Description>
        <Navigation>Core::Log</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">/tmp/otrs.log</Item>
        </Value>
    </Setting>
    <Setting Name="LogModule::LogFile::Date" Required="1" Valid="1">
        <Description Translatable="1">Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.</Description>
        <Navigation>Core::Log</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="MinimumLogLevel" Required="1" Valid="1">
        <Description Translatable="1">Set the minimum log level. If you select 'error', just errors are logged. With 'debug' you get all logging messages. The order of log levels is: 'debug', 'info', 'notice' and 'error'.</Description>
        <Navigation>Core::Log</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="error">
                <Item ValueType="Option" Value="error" Translatable="1">error</Item>
                <Item ValueType="Option" Value="notice" Translatable="1">notice</Item>
                <Item ValueType="Option" Value="info" Translatable="1">info</Item>
                <Item ValueType="Option" Value="debug" Translatable="1">debug</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="SendmailModule" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the module to send emails. "DoNotSendEmail" doesn't send emails at all. Any of the "SMTP" mechanisms use a specified (external) mailserver. "Sendmail" directly uses the sendmail binary of your operating system. "Test" doesn't send emails, but writes them to $OTRS_HOME/var/tmp/CacheFileStorable/EmailTest/ for testing purposes.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/Email/*.pm">Kernel::System::Email::Sendmail</Item>
        </Value>
    </Setting>
    <Setting Name="SendmailModule::Host" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">mail.example.com</Item>
        </Value>
    </Setting>
    <Setting Name="SendmailModule::Port" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,6}$">25</Item>
        </Value>
    </Setting>
    <Setting Name="SendmailModule::AuthUser" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">MailserverLogin</Item>
        </Value>
    </Setting>
    <Setting Name="SendmailModule::AuthPassword" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="Password">MailserverPassword</Item>
        </Value>
    </Setting>
    <Setting Name="SendmailBcc" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex=""></Item>
        </Value>
    </Setting>
    <Setting Name="SendmailEnvelopeFrom" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex=""></Item>
        </Value>
    </Setting>
    <Setting Name="SendmailNotificationEnvelopeFrom" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty (unless SendmailNotificationEnvelopeFrom::FallbackToEmailFrom is set).</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex=""></Item>
        </Value>
    </Setting>
    <Setting Name="SendmailNotificationEnvelopeFrom::FallbackToEmailFrom" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If no SendmailNotificationEnvelopeFrom is specified, this setting makes it possible to use the email's from address instead of an empty envelope sender (required in certain mail server configurations).</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="SendmailEncodingForce" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">base64</Item>
        </Value>
    </Setting>
    <Setting Name="Sendmail::DefaultHeaders" Required="0" Valid="0">
        <Description Translatable="1">Defines default headers for outgoing emails.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Hash>
                <Item Key="Precedence:">bulk</Item>
                <Item Key="Auto-Submitted:">auto-generated</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CommunicationLog::Transport###Email" Required="1" Valid="1">
        <Description Translatable="1">Registers a log module, that can be used to log communication related information.</Description>
        <Navigation>Core::CommunicationLog</Navigation>
        <Value>
            <Hash>
                <Item Key="Name">Email</Item>
                <Item Key="Module">Kernel::System::CommunicationLog::Transport::Email</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CommunicationLog::PurgeAfterHours::SuccessfulCommunications" Required="1" Valid="1">
        <Description Translatable="1">Defines the number of hours a successful communication will be stored.</Description>
        <Navigation>Core::CommunicationLog</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">168</Item>
        </Value>
    </Setting>
    <Setting Name="CommunicationLog::PurgeAfterHours::AllCommunications" Required="1" Valid="1">
        <Description Translatable="1">Defines the number of hours a communication will be stored, whichever its status.</Description>
        <Navigation>Core::CommunicationLog</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">744</Item>
        </Value>
    </Setting>
    <Setting Name="MailQueue" Required="1" Valid="1">
        <Description Translatable="1">MailQueue configuration settings.</Description>
        <Navigation>Core::MailQueue</Navigation>
        <Value>
            <Hash>
                <Item Key="ItemMaxAttempts">3</Item>
                <Item Key="IncrementAttemptDelayInMinutes">2</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::AvatarEngine" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="Gravatar">
                <Item ValueType="Option" Value="None" Translatable="1">None</Item>
                <Item ValueType="Option" Value="Gravatar">Gravatar.com</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Gravatar::DefaultImage" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
           <Item ValueType="String" ValueRegex="">mp</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Gravatar::ArticleDefaultImage" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">mp</Item>
        </Value>
    </Setting>
    <Setting Name="LoginURL" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines an alternate URL, where the login link refers to.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">http://host.example.com/login.html</Item>
        </Value>
    </Setting>
    <Setting Name="LogoutURL" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines an alternate URL, where the logout link refers to.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">http://host.example.com/thanks-for-using-otrs.html</Item>
        </Value>
    </Setting>
    <Setting Name="PreApplicationModule###AgentInfo" Required="0" Valid="0" ConfigLevel="300">
        <Description Translatable="1">Defines a useful module to load specific user options or to display news.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Kernel::Modules::AgentInfo</Item>
        </Value>
    </Setting>
    <Setting Name="InfoKey" Required="1" Valid="1" ConfigLevel="300">
        <Description Translatable="1">Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">wpt22</Item>
        </Value>
    </Setting>
    <Setting Name="InfoFile" Required="1" Valid="1" ConfigLevel="300">
        <Description Translatable="1">File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">AgentInfo</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::HeaderMetaModule###100-Refresh" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to generate code for periodic page reloads.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::HeaderMeta::Refresh</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###1100-OTRSBusiness" Required="0" Valid="0">
        <Description Translatable="1">Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::AgentOTRSBusiness</Item>
                <Item Key="Group">admin</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::NotifyModule###1-OTRSBusiness" Required="0" Valid="0">
        <Description Translatable="1">Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.</Description>
        <Navigation>Frontend::Customer::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::CustomerOTRSBusiness</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###2000-UID-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn't work as admin).</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::UIDCheck</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###2500-AgentSessionLimit" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface, if the agent session limit prior warning is reached.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::AgentSessionLimit</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###3000-ShowAgentOnline" Required="0" Valid="0">
        <Description Translatable="1">Defines the module that shows all the currently logged in agents in the agent interface.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::AgentOnline</Item>
                <Item Key="ShowEmail">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###4000-ShowCustomerOnline" Required="0" Valid="0">
        <Description Translatable="1">Defines the module that shows all the currently logged in customers in the agent interface.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::CustomerOnline</Item>
                <Item Key="ShowEmail">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###5000-SystemConfigurationIsDirty-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface, if there are modified sysconfig settings that are not deployed yet.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::SystemConfigurationIsDirtyCheck</Item>
                <Item Key="Group">admin</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###5200-SystemConfigurationInvalid-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface, if there are invalid sysconfig settings deployed.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::SystemConfigurationInvalidCheck</Item>
                <Item Key="Group">admin</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###5500-OutofOffice-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::OutofOfficeCheck</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###6000-SystemMaintenance-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface, if the agent is logged in while having system maintenance active.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::SystemMaintenanceCheck</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###6050-SystemConfiguration-OutOfSync-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface if the system configuration is out of sync.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::SystemConfigurationOutOfSyncCheck</Item>
                <Item Key="AllowedDelayMinutes">5</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###7000-AgentTimeZone-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the agent interface, if the agent has not yet selected a time zone.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::AgentTimeZoneCheck</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NotifyModule###9000-Generic" Required="0" Valid="0">
        <Description Translatable="1">Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.</Description>
        <Navigation>Frontend::Agent::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::Generic</Item>
                <Item Key="Priority">Warning</Item>
                <Item Key="Text">The OTRS Website</Item>
                <Item Key="File">&lt;OTRS_CONFIG_Home&gt;/var/notify.txt</Item>
                <Item Key="Link">http://www.otrs.com</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="SessionModule" Required="1" Valid="1">
        <Description Translatable="1">Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/AuthSession/*.pm">Kernel::System::AuthSession::DB</Item>
        </Value>
    </Setting>
    <Setting Name="SessionName" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the session key. E.g. Session, SessionID or OTRS.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">OTRSAgentInterface</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelSessionName" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the key for customer sessions.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">OTRSCustomerInterface</Item>
        </Value>
    </Setting>
    <Setting Name="SessionCheckRemoteIP" Required="1" Valid="1">
        <Description Translatable="1">Turns on the remote ip address check. It should not be enabled if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="SessionDeleteIfNotRemoteID" Required="1" Valid="1">
        <Description Translatable="1">Deletes a session if the session id is used with an invalid remote IP address.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="SessionMaxTime" Required="1" Valid="1">
        <Description Translatable="1">Defines the maximal valid time (in seconds) for a session id.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">57600</Item>
        </Value>
    </Setting>
    <Setting Name="SessionMaxIdleTime" Required="1" Valid="1">
        <Description Translatable="1">Sets the inactivity time (in seconds) to pass before a session is killed and a user is logged out.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">7200</Item>
        </Value>
    </Setting>
    <Setting Name="SessionDeleteIfTimeToOld" Required="1" Valid="1">
        <Description Translatable="1">Deletes requested sessions if they have timed out.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="SessionUseCookie" Required="1" Valid="1">
        <Description Translatable="1">Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="SessionUseCookieAfterBrowserClose" Required="1" Valid="1">
        <Description Translatable="1">Stores cookies after the browser has been closed.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="SessionCSRFProtection" Required="1" Valid="1">
        <Description Translatable="1">Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="AgentSessionLimitPriorWarning" Required="0" Valid="0">
        <Description Translatable="1">Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime before a prior warning will be visible for the logged in agents.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">90</Item>
        </Value>
    </Setting>
    <Setting Name="AgentSessionLimit" Required="0" Valid="1">
        <Description Translatable="1">Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">100</Item>
        </Value>
    </Setting>
    <Setting Name="AgentSessionPerUserLimit" Required="0" Valid="1">
        <Description Translatable="1">Sets the maximum number of active sessions per agent within the timespan defined in SessionMaxIdleTime.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">20</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerSessionLimit" Required="0" Valid="1">
        <Description Translatable="1">Sets the maximum number of active customers within the timespan defined in SessionMaxIdleTime.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">100</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerSessionPerUserLimit" Required="0" Valid="1">
        <Description Translatable="1">Sets the maximum number of active sessions per customers within the timespan defined in SessionMaxIdleTime.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">20</Item>
        </Value>
    </Setting>
    <Setting Name="SessionDir" Required="1" Valid="1">
        <Description Translatable="1">If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">&lt;OTRS_CONFIG_Home&gt;/var/sessions</Item>
        </Value>
    </Setting>
    <Setting Name="SessionTable" Required="1" Valid="1">
        <Description Translatable="1">If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">sessions</Item>
        </Value>
    </Setting>
    <Setting Name="SessionAgentOnlineThreshold" Required="1" Valid="1">
        <Description Translatable="1">Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">5</Item>
        </Value>
    </Setting>
    <Setting Name="SessionCustomerOnlineThreshold" Required="1" Valid="1">
        <Description Translatable="1">Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).</Description>
        <Navigation>Core::Session</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">5</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone" Required="0" Valid="0">
        <Description Translatable="1">This setting is deprecated. Set OTRSTimeZone instead.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="+0">
                <Item ValueType="Option" Value="+0">+ 0</Item>
                <Item ValueType="Option" Value="+1">+ 1</Item>
                <Item ValueType="Option" Value="+2">+ 2</Item>
                <Item ValueType="Option" Value="+3">+ 3</Item>
                <Item ValueType="Option" Value="+4">+ 4</Item>
                <Item ValueType="Option" Value="+5">+ 5</Item>
                <Item ValueType="Option" Value="+6">+ 6</Item>
                <Item ValueType="Option" Value="+7">+ 7</Item>
                <Item ValueType="Option" Value="+8">+ 8</Item>
                <Item ValueType="Option" Value="+9">+ 9</Item>
                <Item ValueType="Option" Value="+10">+10</Item>
                <Item ValueType="Option" Value="+11">+11</Item>
                <Item ValueType="Option" Value="+12">+12</Item>
                <Item ValueType="Option" Value="-1">- 1</Item>
                <Item ValueType="Option" Value="-2">- 2</Item>
                <Item ValueType="Option" Value="-3">- 3</Item>
                <Item ValueType="Option" Value="-4">- 4</Item>
                <Item ValueType="Option" Value="-5">- 5</Item>
                <Item ValueType="Option" Value="-6">- 6</Item>
                <Item ValueType="Option" Value="-7">- 7</Item>
                <Item ValueType="Option" Value="-8">- 8</Item>
                <Item ValueType="Option" Value="-9">- 9</Item>
                <Item ValueType="Option" Value="-10">-10</Item>
                <Item ValueType="Option" Value="-11">-11</Item>
                <Item ValueType="Option" Value="-12">-12</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="OTRSTimeZone" Required="1" Valid="1">
        <Description Translatable="1">Sets the time zone being used internally by OTRS to e. g. store dates and times in the database. WARNING: This setting must not be changed once set and tickets or any other data containing date/time have been created.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="UserDefaultTimeZone" Required="1" Valid="1">
        <Description Translatable="1">Sets the time zone that will be assigned to newly created users and will be used for users that haven't yet set a time zone. This is the time zone being used as default to convert date and time between the OTRS time zone and the user's time zone.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="ShowUserTimeZoneSelectionNotification" Required="1" Valid="1">
        <Description Translatable="1">If enabled, users that haven't selected a time zone yet will be notified to do so. Note: Notification will not be shown if (1) user has not yet selected a time zone and (2) OTRSTimeZone and UserDefaultTimeZone do match and (3) are not set to UTC.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="MaximumCalendarNumber" Required="0" Valid="0">
        <Description Translatable="1">Maximum Number of a calendar shown in a dropdown.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,3}$">50</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days to count the working time.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar1Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar1</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 1</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar1" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar1</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar1" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar1</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar1" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar1</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar1" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar1</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar1" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar1</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar2Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar2</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 2</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar2" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar2</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar2" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar2</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar2" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar2</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar2" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar2</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar2" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar2</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar3Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar3</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 3</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar3" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar3</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar3" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar3</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar3" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar3</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar3" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar3</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar3" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar3</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar4Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar4</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 4</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar4" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar4</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar4" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar4</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar4" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar4</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar4" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar4</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar4" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar4</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar5Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar5</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 5</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar5" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar5</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar5" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar5</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar5" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar5</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar5" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar5</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar5" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar5</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar6Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar6</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 6</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar6" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar6</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar6" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar6</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar6" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar6</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar6" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar6</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar6" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar6</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar7Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar7</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 7</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar7" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar7</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar7" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar7</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar7" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar7</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar7" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar7</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar7" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar7</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar8Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar8</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 8</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar8" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar8</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar8" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar8</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar8" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar8</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar8" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar8</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar8" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar8</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar9Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar9</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Calendar Name 9</Item>
        </Value>
    </Setting>
    <Setting Name="TimeZone::Calendar9" Required="0" Valid="0">
        <Description Translatable="1">Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.</Description>
        <Navigation>Core::Time::Calendar9</Navigation>
        <Value>
            <Item ValueType="TimeZone">UTC</Item>
        </Value>
    </Setting>
    <Setting Name="CalendarWeekDayStart::Calendar9" Required="1" Valid="1">
        <Description Translatable="1">Define the start day of the week for the date picker for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar9</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Sunday</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Monday</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Tuesday</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Wednesday</Item>
                <Item ValueType="Option" Value="4" Translatable="1">Thursday</Item>
                <Item ValueType="Option" Value="5" Translatable="1">Friday</Item>
                <Item ValueType="Option" Value="6" Translatable="1">Saturday</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDays::Calendar9" Required="1" Valid="1">
        <Description Translatable="1">Adds the permanent vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar9</Navigation>
        <Value>
            <Item ValueType="VacationDays">
                <Item ValueMonth="1" ValueDay="1" Translatable="1">New Year's Day</Item>
                <Item ValueMonth="5" ValueDay="1" Translatable="1">International Workers' Day</Item>
                <Item ValueMonth="12" ValueDay="24" Translatable="1">Christmas Eve</Item>
                <Item ValueMonth="12" ValueDay="25" Translatable="1">First Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="26" Translatable="1">Second Christmas Day</Item>
                <Item ValueMonth="12" ValueDay="31" Translatable="1">New Year's Eve</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeVacationDaysOneTime::Calendar9" Required="1" Valid="1">
        <Description Translatable="1">Adds the one time vacation days for the indicated calendar.</Description>
        <Navigation>Core::Time::Calendar9</Navigation>
        <Value>
            <Item ValueType="VacationDaysOneTime">
                <Item ValueYear="2004" ValueMonth="1" ValueDay="1">test</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="TimeWorkingHours::Calendar9" Required="1" Valid="1">
        <Description Translatable="1">Defines the hours and week days of the indicated calendar, to count the working time.</Description>
        <Navigation>Core::Time::Calendar9</Navigation>
        <Value>
            <Item ValueType="WorkingHours">
                <Item ValueType="Day" ValueName="Mon">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Tue">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Wed">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Thu">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Fri">
                    <Item ValueType="Hour">8</Item>
                    <Item ValueType="Hour">9</Item>
                    <Item ValueType="Hour">10</Item>
                    <Item ValueType="Hour">11</Item>
                    <Item ValueType="Hour">12</Item>
                    <Item ValueType="Hour">13</Item>
                    <Item ValueType="Hour">14</Item>
                    <Item ValueType="Hour">15</Item>
                    <Item ValueType="Hour">16</Item>
                    <Item ValueType="Hour">17</Item>
                    <Item ValueType="Hour">18</Item>
                    <Item ValueType="Hour">19</Item>
                    <Item ValueType="Hour">20</Item>
                </Item>
                <Item ValueType="Day" ValueName="Sat">
                </Item>
                <Item ValueType="Day" ValueName="Sun">
                </Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="WebMaxFileUpload" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,11}$">24000000</Item>
        </Value>
    </Setting>
    <Setting Name="WebUploadCacheModule" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/Web/UploadCache/*.pm">Kernel::System::Web::UploadCache::DB</Item>
        </Value>
    </Setting>
    <Setting Name="CGILogPrefix" Required="1" Valid="1">
        <Description Translatable="1">Specifies the text that should appear in the log file to denote a CGI script entry.</Description>
        <Navigation>Core::Log</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">OTRS-CGI</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Output::FilterText###AAAURL" Required="0" Valid="1">
        <Description Translatable="1">Defines the filter that processes the text in the articles, in order to highlight URLs.</Description>
        <Navigation>Frontend::Base::OutputFilter</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::FilterText::URL</Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketZoom">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="LostPassword" Required="1" Valid="1">
        <Description Translatable="1">Activates lost password feature for agents, in the agent interface.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="ShowMotd" Required="1" Valid="1">
        <Description Translatable="1">Shows the message of the day on login screen of the agent interface.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="DemoSystem" Required="1" Valid="1">
        <Description Translatable="1">Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="SwitchToUser" Required="1" Valid="1">
        <Description Translatable="1">Allows the administrators to login as other users, via the users administration panel.</Description>
        <Navigation>Core::Permission</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="SwitchToCustomer" Required="1" Valid="1">
        <Description Translatable="1">Allows the administrators to login as other customers, via the customer user administration panel.</Description>
        <Navigation>Core::Permission</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="SwitchToCustomer::PermissionGroup" Required="1" Valid="1">
        <Description Translatable="1">Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.</Description>
        <Navigation>Core::Permission</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">admin</Item>
        </Value>
    </Setting>
    <Setting Name="WebUserAgent::Timeout" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Sets the timeout (in seconds) for http/ftp downloads.</Description>
        <Navigation>Core::WebUserAgent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">15</Item>
        </Value>
    </Setting>
    <Setting Name="WebUserAgent::Proxy" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines the connections for http/ftp, via a proxy.</Description>
        <Navigation>Core::WebUserAgent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">http://proxy.sn.no:8001/</Item>
        </Value>
    </Setting>
    <Setting Name="WebUserAgent::DisableSSLVerification" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk!</Description>
        <Navigation>Core::WebUserAgent</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Package::FileUpload" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Enables file upload in the package manager frontend.</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Package::RepositoryRoot" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the location to get online repository list for additional packages. The first available result will be used.</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Array>
                <Item>https://download.znuny.org/releases/misc/packages/repository.xml</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Package::RepositoryList" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">List of online package repositories.</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Array>
                <DefaultItem>
                    <Hash>
                        <DefaultItem ValueType="String"></DefaultItem>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Name">Example repository 1</Item>
                        <Item Key="URL">https://addons.znuny.com/api/addon_repos/</Item>
                        <Item Key="AuthHeaderKey">Authorization</Item>
                        <Item Key="AuthHeaderValue">Token token=123</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Package::RepositoryAccessRegExp" Required="0" Valid="0">
        <Description Translatable="1">Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">127\.0\.0\.1</Item>
        </Value>
    </Setting>
    <Setting Name="Package::Timeout" Required="1" Valid="1">
        <Description Translatable="1">Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">120</Item>
        </Value>
    </Setting>
    <Setting Name="Package::Proxy" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">http://proxy.sn.no:8001/</Item>
        </Value>
    </Setting>
    <Setting Name="Package::AllowLocalModifications" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If this setting is enabled, local modifications will not be highlighted as errors in the package manager and support data collector.</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Package::EventModulePost###9000-SupportDataSend" Required="0" Valid="1">
        <Description Translatable="1">Package event module file a scheduler task for update registration.</Description>
        <Navigation>Core::Event::Package</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::System::Package::Event::SupportDataSend</Item>
                <Item Key="Event">(PackageInstall|PackageReinstall|PackageUpgrade|PackageUninstall)</Item>
                <Item Key="Transaction">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Events###Package" Required="1" Valid="1">
        <Description Translatable="1">List of all Package events to be displayed in the GUI.</Description>
        <Navigation>Frontend::Admin</Navigation>
        <Value>
            <Array>
                <Item>PackageInstall</Item>
                <Item>PackageReinstall</Item>
                <Item>PackageUpgrade</Item>
                <Item>PackageUninstall</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Events###DynamicField" Required="1" Valid="1">
        <Description Translatable="1">List of all DynamicField events to be displayed in the GUI.</Description>
        <Navigation>Frontend::Admin</Navigation>
        <Value>
            <Array>
                <Item>DynamicFieldAdd</Item>
                <Item>DynamicFieldUpdate</Item>
                <Item>DynamicFieldDelete</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Events###LinkObject" Required="1" Valid="1">
        <Description Translatable="1">List of all LinkObject events to be displayed in the GUI.</Description>
        <Navigation>Frontend::Admin</Navigation>
        <Value>
            <Array>
                <Item>LinkObjectLinkAdd</Item>
                <Item>LinkObjectLinkDelete</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="DynamicFields::ObjectType###CustomerCompany" Required="0" Valid="1">
        <Description Translatable="1">DynamicField object registration.</Description>
        <Navigation>Core::DynamicFields::ObjectTypeRegistration</Navigation>
        <Value>
            <Hash>
                <Item Key="DisplayName" Translatable="1">Customer</Item>
                <Item Key="Module">Kernel::System::DynamicField::ObjectType::CustomerCompany</Item>
                <Item Key="Prio">120</Item>
                <Item Key="UseObjectName">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DynamicFields::ObjectType###CustomerUser" Required="0" Valid="1">
        <Description Translatable="1">DynamicField object registration.</Description>
        <Navigation>Core::DynamicFields::ObjectTypeRegistration</Navigation>
        <Value>
            <Hash>
                <Item Key="DisplayName" Translatable="1">Customer User</Item>
                <Item Key="Module">Kernel::System::DynamicField::ObjectType::CustomerUser</Item>
                <Item Key="Prio">130</Item>
                <Item Key="UseObjectName">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="SOAP::User" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).</Description>
        <Navigation>Core::SOAP</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">some_user</Item>
        </Value>
    </Setting>
    <Setting Name="SOAP::Password" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).</Description>
        <Navigation>Core::SOAP</Navigation>
        <Value>
            <Item ValueType="Password">some_pass</Item>
        </Value>
    </Setting>
    <Setting Name="SOAP::Keep-Alive" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Enable keep-alive connection header for SOAP responses.</Description>
        <Navigation>Core::SOAP</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::LogoFile" Required="1" Valid="1">
        <Description Translatable="1">Specifies the path of the file for the logo in the page header (gif|jpg|png).</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">&lt;OTRS_CONFIG_Home&gt;/var/httpd/htdocs/skins/Agent/default/img/logo.png</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::LogoSize" Required="1" Valid="1">
        <Description Translatable="1">Size of the logo in the page header.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Hash>
                <Item Key="Width">475</Item>
                <Item Key="Height">100</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PDF::PageSize" Required="1" Valid="1">
        <Description Translatable="1">Defines the standard size of PDF pages.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="a4">
                <Item ValueType="Option" Value="a4">DIN A4</Item>
                <Item ValueType="Option" Value="letter">Letter</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="PDF::MaxPages" Required="1" Valid="1">
        <Description Translatable="1">Defines the maximum number of pages per PDF file.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="100">
                <Item ValueType="Option" Value="50">50</Item>
                <Item ValueType="Option" Value="100">100</Item>
                <Item ValueType="Option" Value="150">150</Item>
                <Item ValueType="Option" Value="200">200</Item>
                <Item ValueType="Option" Value="250">250</Item>
                <Item ValueType="Option" Value="300">300</Item>
                <Item ValueType="Option" Value="350">350</Item>
                <Item ValueType="Option" Value="400">400</Item>
                <Item ValueType="Option" Value="450">450</Item>
                <Item ValueType="Option" Value="500">500</Item>
                <Item ValueType="Option" Value="550">550</Item>
                <Item ValueType="Option" Value="600">600</Item>
                <Item ValueType="Option" Value="650">650</Item>
                <Item ValueType="Option" Value="700">700</Item>
                <Item ValueType="Option" Value="750">750</Item>
                <Item ValueType="Option" Value="800">800</Item>
                <Item ValueType="Option" Value="850">850</Item>
                <Item ValueType="Option" Value="900">900</Item>
                <Item ValueType="Option" Value="950">950</Item>
                <Item ValueType="Option" Value="1000">1000</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###Proportional" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle proportional font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSans.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###ProportionalBold" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle bold proportional font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSans-Bold.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###ProportionalItalic" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle italic proportional font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSans-Oblique.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###ProportionalBoldItalic" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle bold italic proportional font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSans-BoldOblique.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###Monospaced" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle monospaced font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSansMono.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###MonospacedBold" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle bold monospaced font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSansMono-Bold.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###MonospacedItalic" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle italic monospaced font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSansMono-Oblique.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PDF::TTFontFile###MonospacedBoldItalic" Required="1" Valid="1">
        <Description Translatable="1">Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.</Description>
        <Navigation>Core::PDF</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DejaVuSansMono-BoldOblique.ttf</Item>
        </Value>
    </Setting>
    <Setting Name="PGP" Required="1" Valid="1">
        <Description Translatable="1">Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="PGP::Bin" Required="0" Valid="0">
        <Description Translatable="1">Defines the path to PGP binary.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Item ValueRegex="" ValueType="File">/usr/bin/gpg</Item>
        </Value>
    </Setting>
    <Setting Name="PGP::Options" Required="1" Valid="1">
        <Description Translatable="1">Sets the options for PGP binary.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">--homedir /opt/otrs/.gnupg/ --batch --no-tty --yes</Item>
        </Value>
    </Setting>
    <Setting Name="PGP::Options::DigestPreference" Required="0" Valid="1">
        <Description Translatable="1">Sets the preferred digest to be used for PGP binary.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="sha256">
                <Item ValueType="Option" Value=""></Item>
                <Item ValueType="Option" Value="sha1">SHA1</Item>
                <Item ValueType="Option" Value="sha224">SHA224</Item>
                <Item ValueType="Option" Value="sha256">SHA256</Item>
                <Item ValueType="Option" Value="sha384">SHA384</Item>
                <Item ValueType="Option" Value="sha512">SHA512</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="PGP::Key::Password" Required="1" Valid="1">
        <Description Translatable="1">Sets the password for private PGP key.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Hash>
                <Item Key="D2DF79FA">SomePassword</Item>
                <Item Key="488A0B8F">SomePassword</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PGP::TrustedNetwork" Required="0" Valid="1">
        <Description Translatable="1">Enable this if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="PGP::Log" Required="1" Valid="1">
        <Description Translatable="1">Configure your own log text for PGP.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Hash>
                <Item Key="SIG_ID" Translatable="1">Signature data.</Item>
                <Item Key="GOODSIG" Translatable="1">Good PGP signature.</Item>
                <Item Key="VALIDSIG" Translatable="1">The PGP signature with the keyid is good.</Item>
                <Item Key="TRUST_UNDEFINED" Translatable="1">This key is not certified with a trusted signature!</Item>
                <Item Key="KEYREVOKED" Translatable="1">The PGP signature was made by a revoked key, this could mean that the signature is forged.</Item>
                <Item Key="REVKEYSIG" Translatable="1">The PGP signature was made by a revoked key, this could mean that the signature is forged.</Item>
                <Item Key="BADSIG" Translatable="1">The PGP signature with the keyid has not been verified successfully.</Item>
                <Item Key="ERRSIG" Translatable="1">It was not possible to check the PGP signature, this may be caused by a missing public key or an unsupported algorithm.</Item>
                <Item Key="SIGEXPIRED" Translatable="1">The PGP signature is expired.</Item>
                <Item Key="EXPKEYSIG" Translatable="1">The PGP signature was made by an expired key.</Item>
                <Item Key="NO_PUBKEY" Translatable="1">No public key found.</Item>
                <Item Key="NODATA" Translatable="1">No valid OpenPGP data found.</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PGP::Method" Required="1" Valid="1">
        <Description Translatable="1">Sets the method PGP will use to sing and encrypt emails. Note Inline method is not compatible with RichText messages.</Description>
        <Navigation>Core::Crypt::PGP</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="Detached">
                <Item ValueType="Option" Value="Detached" Translatable="1">Detached</Item>
                <Item ValueType="Option" Value="Inline" Translatable="1">Inline</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="SMIME" Required="1" Valid="1">
        <Description Translatable="1">Enables S/MIME support.</Description>
        <Navigation>Core::Crypt::SMIME</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="SMIME::Bin" Required="0" Valid="0">
        <Description Translatable="1">Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = '/var/lib/wwwrun';).</Description>
        <Navigation>Core::Crypt::SMIME</Navigation>
        <Value>
            <Item ValueRegex="" ValueType="File">/usr/bin/openssl</Item>
        </Value>
    </Setting>
    <Setting Name="SMIME::CertPath" Required="0" Valid="0">
        <Description Translatable="1">Specifies the directory where SSL certificates are stored.</Description>
        <Navigation>Core::Crypt::SMIME</Navigation>
        <Value>
            <Item ValueRegex="" ValueType="Directory">/etc/ssl/certs</Item>
        </Value>
    </Setting>
    <Setting Name="SMIME::PrivatePath" Required="0" Valid="0">
        <Description Translatable="1">Specifies the directory where private SSL certificates are stored.</Description>
        <Navigation>Core::Crypt::SMIME</Navigation>
        <Value>
            <Item ValueRegex="" ValueType="Directory">/etc/ssl/private</Item>
        </Value>
    </Setting>
    <Setting Name="SMIME::CacheTTL" Required="1" Valid="1">
        <Description Translatable="1">Cache time in seconds for the SSL certificate attributes.</Description>
        <Navigation>Core::Crypt::SMIME</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">86400</Item><!-- default 1 day -->
        </Value>
    </Setting>
    <Setting Name="SMIME::FetchFromCustomer" Required="1" Valid="1">
        <Description Translatable="1">Enables fetch S/MIME from CustomerUser backend support.</Description>
        <Navigation>Core::Crypt::SMIME</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="NotificationSenderName" Required="1" Valid="1">
        <Description Translatable="1">Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">OTRS Notifications</Item>
        </Value>
    </Setting>
    <Setting Name="NotificationSenderEmail" Required="1" Valid="1">
        <Description Translatable="1">Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">otrs@&lt;OTRS_CONFIG_FQDN&gt;</Item>
        </Value>
    </Setting>
    <Setting Name="NotificationSubjectLostPasswordToken" Required="1" Valid="1">
        <Description Translatable="1">Defines the subject for notification mails sent to agents, with token about new requested password.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">New OTRS password request</Item>
        </Value>
    </Setting>
    <Setting Name="NotificationBodyLostPasswordToken" Required="1" Valid="1">
        <Description Translatable="1">Defines the body text for notification mails sent to agents, with token about new requested password.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Textarea">Hi &lt;OTRS_USERFIRSTNAME&gt;,

You or someone impersonating you has requested to change your OTRS
password.

If you want to do this, click on the link below. You will receive another email containing the password.

&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;index.pl?Action=LostPassword;Token=&lt;OTRS_TOKEN&gt;

If you did not request a new password, please ignore this email.
            </Item>
        </Value>
    </Setting>
    <Setting Name="NotificationSubjectLostPassword" Required="1" Valid="1">
        <Description Translatable="1">Defines the subject for notification mails sent to agents, about new password.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">New OTRS password</Item>
        </Value>
    </Setting>
    <Setting Name="NotificationBodyLostPassword" Required="1" Valid="1">
        <Description Translatable="1">Defines the body text for notification mails sent to agents, about new password.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Textarea">Hi &lt;OTRS_USERFIRSTNAME&gt;,


Here's your new OTRS password.

New password: &lt;OTRS_NEWPW&gt;

You can log in via the following URL:

&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;index.pl
            </Item>
        </Value>
    </Setting>
    <Setting Name="System::Permission" Required="1" Valid="1">
        <Description Translatable="1">Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.</Description>
        <Navigation>Core::Permission</Navigation>
        <Value>
            <Array>
                <Item>ro</Item>
                <Item>move_into</Item>
                <Item>create</Item>
                <Item>note</Item>
                <Item>owner</Item>
                <Item>priority</Item>
                <Item>rw</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="System::Customer::Permission" Required="1" Valid="1">
        <Description Translatable="1">Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.</Description>
        <Navigation>Core::Permission</Navigation>
        <Value>
            <Array>
                <Item>ro</Item>
                <Item>rw</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="ReferenceData::OwnCountryList" Required="0" Valid="0">
        <Description Translatable="1">This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.</Description>
        <Navigation>Core::ReferenceData</Navigation>
        <Value>
            <Hash>
                <Item Key="AT">Austria</Item>
                <Item Key="DE">Germany</Item>
                <Item Key="CH">Switzerland</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PerformanceLog" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.</Description>
        <Navigation>Core::PerformanceLog</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="PerformanceLog::File" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Specifies the path of the file for the performance log.</Description>
        <Navigation>Core::PerformanceLog</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">&lt;OTRS_CONFIG_Home&gt;/var/log/Performance.log</Item>
        </Value>
    </Setting>
    <Setting Name="PerformanceLog::FileMax" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the maximum size (in MB) of the log file.</Description>
        <Navigation>Core::PerformanceLog</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">25</Item>
        </Value>
    </Setting>
    <Setting Name="AuthTwoFactorModule" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines the two-factor module to authenticate agents.</Description>
        <Navigation>Core::Auth::Agent::TwoFactor</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/Auth/TwoFactor/*.pm">Kernel::System::Auth::TwoFactor::GoogleAuthenticator</Item>
        </Value>
    </Setting>
    <Setting Name="AuthTwoFactorModule::SecretPreferencesKey" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the agent preferences key where the shared secret key is stored.</Description>
        <Navigation>Core::Auth::Agent::TwoFactor</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">UserGoogleAuthenticatorSecretKey</Item>
        </Value>
    </Setting>
    <Setting Name="AuthTwoFactorModule::AllowEmptySecret" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.</Description>
        <Navigation>Core::Auth::Agent::TwoFactor</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="AuthTwoFactorModule::AllowPreviousToken" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.</Description>
        <Navigation>Core::Auth::Agent::TwoFactor</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="PreferencesTable" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the table where the user preferences are stored.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">user_preferences</Item>
        </Value>
    </Setting>
    <Setting Name="PreferencesTableKey" Required="1" Valid="1">
        <Description Translatable="1">Defines the column to store the keys for the preferences table.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">preferences_key</Item>
        </Value>
    </Setting>
    <Setting Name="PreferencesTableValue" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the column to store the data in the preferences table.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">preferences_value</Item>
        </Value>
    </Setting>
    <Setting Name="PreferencesTableUserID" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the column to store the user identifier in the preferences table.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">user_id</Item>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###Password" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control). 'PasswordMaxLoginFailed' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Password</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Label" Translatable="1">Change password</Item>
                <Item Key="Prio">0500</Item>
                <Item Key="Area">Agent</Item>
                <Item Key="Desc" Translatable="1">Set a new password by filling in your current password and a new one.</Item>
                <!-- <Item Key="PasswordRegExp">[a-z]|[A-z]|[0-9]|\.|;|,|:|-|\+|#|!|\$|&|\?</Item> -->
                <Item Key="PasswordRegExp"></Item>
                <Item Key="PasswordMinSize">0</Item>
                <Item Key="PasswordMin2Lower2UpperCharacters">0</Item>
                <Item Key="PasswordMin2Characters">0</Item>
                <Item Key="PasswordNeedDigit">0</Item>
                <Item Key="PasswordMaxLoginFailed">0</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###GoogleAuthenticatorSecretKey" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Label" Translatable="1">Google Authenticator</Item>
                <Item Key="Desc" Translatable="1">Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.</Item>
                <Item Key="Key" Translatable="1">Shared Secret</Item>
                <Item Key="Block">Input</Item>
                <Item Key="PrefKey">UserGoogleAuthenticatorSecretKey</Item>
                <Item Key="ValidateRegex">^([A-Z2-7]{16}|)$</Item>
                <Item Key="ValidateRegexMessage" Translatable="1">The secret you supplied is invalid. The secret must only contain letters (A-Z, uppercase) and numbers (2-7) and must consist of 16 characters.</Item>
                <Item Key="Prio">0600</Item>
                <Item Key="Active">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###Comment" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">Comment</Item>
                <Item Key="Desc" Translatable="1">This is a Description for Comment on Framework.</Item>
                <Item Key="Key" Translatable="1">Comment</Item>
                <Item Key="Block">Input</Item>
                <Item Key="Data">[% Env("UserComment") %]</Item>
                <Item Key="PrefKey">UserComment</Item>
                <Item Key="Prio">6000</Item>
                <Item Key="Active">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###DynamicField" Required="0" Valid="0">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">NameX</Item>
                <Item Key="Desc" Translatable="1">This is a Description for DynamicField on Framework.</Item>
                <Item Key="Key" Translatable="1">Default value for NameX</Item>
                <Item Key="Block">Input</Item>
                <Item Key="Data">[% Env("UserDynamicField_NameX") %]</Item>
                <Item Key="PrefKey">UserDynamicField_NameX</Item>
                <Item Key="Prio">7000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###Language" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Language</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Label" Translatable="1">Language</Item>
                <Item Key="Desc" Translatable="1">Select the main interface language.</Item>
                <Item Key="Key" Translatable="1"></Item>
                <Item Key="PrefKey">UserLanguage</Item>
                <Item Key="NeedsReload">1</Item>
                <Item Key="Prio">1000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###Skin" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Skin</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">Skin</Item>
                <Item Key="Desc" Translatable="1">Select your preferred layout for the software.</Item>
                <Item Key="Key" Translatable="1"></Item>
                <Item Key="PrefKey">UserSkin</Item>
                <Item Key="NeedsReload">1</Item>
                <Item Key="Prio">100</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###Theme" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Theme</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">Theme</Item>
                <Item Key="Desc" Translatable="1">Select your preferred theme for OTRS.</Item>
                <Item Key="Key" Translatable="1"></Item>
                <Item Key="PrefKey">UserTheme</Item>
                <Item Key="NeedsReload">1</Item>
                <Item Key="Prio">3000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###TimeZone" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::TimeZone</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Desc" Translatable="1">Select your personal time zone. All times will be displayed relative to this time zone.</Item>
                <Item Key="Label" Translatable="1">Time Zone</Item>
                <Item Key="Key" Translatable="1"></Item>
                <Item Key="PrefKey">UserTimeZone</Item>
                <Item Key="Prio">3500</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###OutOfOffice" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::OutOfOffice</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Block">OutOfOffice</Item>
                <Item Key="Desc" Translatable="1">If you're going to be out of office, you may wish to let other users know by setting the exact dates of your absence.</Item>
                <Item Key="Label" Translatable="1">Out Of Office Time</Item>
                <Item Key="Key" Translatable="1"></Item>
                <Item Key="PrefKey">UserOutOfOffice</Item>
                <Item Key="Prio">4000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###CSVSeparator" Required="0" Valid="0">
        <Description Translatable="1">Gives end users the possibility to override the separator character for CSV files, defined in the translation files. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">CSV Separator</Item>
                <Item Key="Desc" Translatable="1">Select the separator character used in CSV files (stats and searches). If you don't select a separator here, the default separator for your language will be used.</Item>
                <Item Key="Key" Translatable="1">CSV Separator</Item>
                <Item Key="Data">
                    <Hash>
                        <Item Key=""></Item>
                        <Item Key=",">,</Item>
                        <Item Key=";">;</Item>
                        <Item Key="|">|</Item>
                        <Item Key="\t">tab</Item>
                    </Hash>
                </Item>
                <Item Key="DataSelected">0</Item>
                <Item Key="PrefKey">UserCSVSeparator</Item>
                <Item Key="Prio">4000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###Avatar" Required="0" Valid="1">
        <Description Translatable="1">Defines the users avatar. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Avatar</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Label" Translatable="1">Avatar</Item>
                <Item Key="Key" Translatable="1">Avatar</Item>
                <Item Key="Desc" Translatable="1">Change your avatar image.</Item>
                <Item Key="Block">Avatar</Item>
                <Item Key="Prio">1000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###PopupProfile" Required="0" Valid="1">
        <Description Translatable="1">Defines the global users popup profile.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::PopupProfile</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Key">UserPopupProfile</Item>
                <Item Key="Label" Translatable="1">Popup Profile</Item>
                <Item Key="Desc" Translatable="1">Change your default popup profile settings.</Item>
                <Item Key="Block">PopupProfile</Item>
                <Item Key="Prio">1000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelUserID" Required="1" Valid="1">
        <Description Translatable="1">Defines the user identifier for the customer panel.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">1</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerGroupSupport" Required="1" Valid="1">
        <Description Translatable="1">Activates support for customer and customer user groups.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerGroupAlwaysGroups" Required="1" Valid="1">
        <Description Translatable="1">Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer user for these groups).</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Array>
                <Item>users</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="CustomerGroupCompanyAlwaysGroups" Required="1" Valid="1">
        <Description Translatable="1">Defines the groups every customer will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer for these groups).</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Array>
                <Item>users</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="CustomerGroupPermissionContext###001-CustomerID-same" Required="1" Valid="1">
        <Description Translatable="1">Defines a permission context for customer to group assignment.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="Value">Ticket::CustomerID::Same</Item>
                <Item Key="Name" Translatable="1">Same Customer</Item>
                <Item Key="Description" Translatable="1">Gives customer users group based access to tickets from customer users of the same customer (ticket CustomerID is a CustomerID of the customer user).</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerGroupPermissionContext###100-CustomerID-other" Required="0" Valid="0">
        <Description Translatable="1">Defines a permission context for customer to group assignment.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="Value">Ticket::CustomerID::Other</Item>
                <Item Key="Name" Translatable="1">Other Customers</Item>
                <Item Key="Description" Translatable="1">Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::HeaderMetaModule###1-Refresh" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to generate code for periodic page reloads.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::HeaderMeta::Refresh</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::NotifyModule###1-ShowAgentOnline" Required="0" Valid="0">
        <Description Translatable="1">Defines the module that shows the currently logged in agents in the customer interface.</Description>
        <Navigation>Frontend::Customer::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::AgentOnline</Item>
                <Item Key="ShowEmail">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::NotifyModule###1-ShowCustomerOnline" Required="0" Valid="0">
        <Description Translatable="1">Defines the module that shows the currently logged in customers in the customer interface.</Description>
        <Navigation>Frontend::Customer::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::CustomerOnline</Item>
                <Item Key="ShowEmail">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::NotifyModule###6-CustomerSystemMaintenance-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the customer interface, if the customer is logged in while having system maintenance active.</Description>
        <Navigation>Frontend::Customer::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::CustomerSystemMaintenanceCheck</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::NotifyModule###7-CustomerUserTimeZone-Check" Required="1" Valid="1">
        <Description Translatable="1">Defines the module to display a notification in the customer interface, if the customer user has not yet selected a time zone.</Description>
        <Navigation>Frontend::Customer::FrontendNotification</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Notification::CustomerUserTimeZoneCheck</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelLoginURL" Required="0" Valid="0">
        <Description Translatable="1">Defines an alternate login URL for the customer panel..</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">http://host.example.com/cgi-bin/login.pl</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelLogoutURL" Required="0" Valid="0">
        <Description Translatable="1">Defines an alternate logout URL for the customer panel.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">http://host.example.com/cgi-bin/login.pl</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::CustomerUser::Item###1-GoogleMaps" UserPreferencesGroup="Advanced" UserModificationPossible="1" Required="0" Valid="1">
        <Description Translatable="1">Defines a customer item, which generates a google maps icon at the end of a customer info block.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::CustomerUser::Generic</Item>
                <Item Key="Required">UserStreet;UserCity;</Item>
                <Item Key="Attributes">UserStreet;UserCity;UserCountry;</Item>
                <Item Key="CSS">Core.Agent.CustomerUser.GoogleMaps.css</Item>
                <Item Key="CSSClass">GoogleMaps</Item>
                <Item Key="Target">_blank</Item>
                <Item Key="Text">Location</Item>
                <Item Key="URL">https://maps.google.com/maps?z=7&amp;q=</Item>
                <Item Key="IconName">fa-globe</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::CustomerUser::Item###2-Google" UserPreferencesGroup="Advanced" UserModificationPossible="1" Required="0" Valid="0">
        <Description Translatable="1">Defines a customer item, which generates a google icon at the end of a customer info block.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::CustomerUser::Generic</Item>
                <Item Key="Required">UserFirstname;UserLastname;</Item>
                <Item Key="Attributes">UserFirstname;UserLastname;</Item>
                <Item Key="CSS">Core.Agent.CustomerUser.Google.css</Item>
                <Item Key="CSSClass">Google</Item>
                <Item Key="Target">_blank</Item>
                <Item Key="Text">Google</Item>
                <Item Key="URL">https://google.com/search?q=</Item>
                <Item Key="IconName">fa-google</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::CustomerUser::Item###2-LinkedIn" UserPreferencesGroup="Advanced" UserModificationPossible="1" Required="0" Valid="0">
        <Description Translatable="1">Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::CustomerUser::Generic</Item>
                <Item Key="Required">UserFirstname;UserLastname;</Item>
                <Item Key="Attributes">UserFirstname;UserLastname;</Item>
                <Item Key="CSS">Core.Agent.CustomerUser.LinkedIn.css</Item>
                <Item Key="CSSClass">LinkedIn</Item>
                <Item Key="Target">_blank</Item>
                <Item Key="Text">LinkedIn</Item>
                <Item Key="URL">https://www.linkedin.com/commonSearch?type=people&amp;keywords=</Item>
                <Item Key="IconName">fa-linkedin</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::CustomerUser::Item###3-XING" UserPreferencesGroup="Advanced" UserModificationPossible="1" Required="0" Valid="0">
        <Description Translatable="1">Defines a customer item, which generates a XING icon at the end of a customer info block.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::CustomerUser::Generic</Item>
                <Item Key="Required">UserFirstname;UserLastname;</Item>
                <Item Key="Attributes">UserFirstname;UserLastname;</Item>
                <Item Key="CSS">Core.Agent.CustomerUser.Xing.css</Item>
                <Item Key="CSSClass">Xing</Item>
                <Item Key="Target">_blank</Item>
                <Item Key="Text">XING</Item>
                <Item Key="URL">https://www.xing.com/app/search?op=search;keywords=</Item>
                <Item Key="IconName">fa-xing</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelPreApplicationModule###CustomerAccept" Required="0" Valid="0">
        <Description Translatable="1">This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Kernel::Modules::CustomerAccept</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanel::InfoKey" Required="0" Valid="0">
        <Description Translatable="1">Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">CustomerAccept1</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanel::InfoFile" Required="0" Valid="0">
        <Description Translatable="1">Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">CustomerAccept</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelLostPassword" Required="1" Valid="1">
        <Description Translatable="1">Activates lost password feature for customers.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelCreateAccount" Required="1" Valid="1">
        <Description Translatable="1">Enables customers to create their own accounts.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelCreateAccount::MailRestrictions::Whitelist" Required="0" Valid="0">
        <Description Translatable="1">If active, one of the regular expressions has to match the user's email address to allow registration.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Array>
              <Item>\@your\.domain\.example$</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelCreateAccount::MailRestrictions::Blacklist" Required="0" Valid="0">
        <Description Translatable="1">If active, none of the regular expressions may match the user's email address to allow registration.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Array>
              <Item>\@your\.domain\.example$</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelSubjectLostPasswordToken" Required="1" Valid="1">
        <Description Translatable="1">Defines the subject for notification mails sent to customers, with token about new requested password.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">New OTRS password request</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelBodyLostPasswordToken" Required="1" Valid="1">
        <Description Translatable="1">Defines the body text for notification mails sent to customers, with token about new requested password.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="Textarea">Hi &lt;OTRS_USERFIRSTNAME&gt;,

You or someone impersonating you has requested to change your OTRS
password.

If you want to do this, click on this link. You will receive another email containing the password.

&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;customer.pl?Action=CustomerLostPassword;Token=&lt;OTRS_TOKEN&gt;

If you did not request a new password, please ignore this email.
            </Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelSubjectLostPassword" Required="1" Valid="1">
        <Description Translatable="1">Defines the subject for notification mails sent to customers, about new password.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">New OTRS password</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelBodyLostPassword" Required="1" Valid="1">
        <Description Translatable="1">Defines the body text for notification mails sent to customers, about new password.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="Textarea">Hi &lt;OTRS_USERFIRSTNAME&gt;,


New password: &lt;OTRS_NEWPW&gt;

&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;customer.pl
            </Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelSubjectNewAccount" Required="1" Valid="1">
        <Description Translatable="1">Defines the subject for notification mails sent to customers, about new account.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">New OTRS Account!</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPanelBodyNewAccount" Required="1" Valid="1">
        <Description Translatable="1">Defines the body text for notification mails sent to customers, about new account.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="Textarea">Hi &lt;OTRS_USERFIRSTNAME&gt;,

You or someone impersonating you has created a new OTRS account for
you.

Full name: &lt;OTRS_USERFIRSTNAME&gt; &lt;OTRS_USERLASTNAME&gt;
User name: &lt;OTRS_USERLOGIN&gt;
Password : &lt;OTRS_USERPASSWORD&gt;

You can log in via the following URL. We encourage you to change your password
via the Preferences button after logging in.

&lt;OTRS_CONFIG_HttpType&gt;://&lt;OTRS_CONFIG_FQDN&gt;/&lt;OTRS_CONFIG_ScriptAlias&gt;customer.pl
            </Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the module to authenticate customers.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/CustomerAuth/*.pm">Kernel::System::CustomerAuth::DB</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::CryptType" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, the encryption type of passwords must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="sha2">
                <Item ValueType="Option" Value="crypt">Crypt</Item>
                <Item ValueType="Option" Value="apr1">Apache MD5</Item>
                <Item ValueType="Option" Value="md5">MD5-Crypt</Item>
                <Item ValueType="Option" Value="plain">Plain</Item>
                <Item ValueType="Option" Value="sha1">SHA-1</Item>
                <Item ValueType="Option" Value="sha2">SHA-2</Item>
                <Item ValueType="Option" Value="sha512">SHA-512</Item>
                <Item ValueType="Option" Value="bcrypt">bcrypt</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::bcryptCost" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "bcrypt" was selected for CryptType, use cost specified here for bcrypt hashing. Currently max. supported cost value is 31.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,2}$">12</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::Table" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">customer_user</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::CustomerKey" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">login</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::CustomerPassword" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">pw</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::DSN" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DBI:mysql:database=customerdb;host=customerdbhost</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::User" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">some_user</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::Password" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="Password">some_password</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::DB::Type" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">mysql</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::HTTPBasicAuth::Replace" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">example_domain\\</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::HTTPBasicAuth::ReplaceRegExp" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">^(.+?)@.+?$</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::Host" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">ldap.example.com</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::BaseDN" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">dc=example,dc=com</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::UID" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">uid</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::GroupDN" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">cn=otrsallow,ou=posixGroups,dc=example,dc=com</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::AccessAttr" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">memberUid</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::UserAttr" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="UID">
                <Item ValueType="Option" Value="UID">UID</Item>
                <Item ValueType="Option" Value="DN">DN</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::SearchUserDN" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">cn=binduser,ou=users,dc=example,dc=com</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::SearchUserPw" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="Password">some_password</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::AlwaysFilter" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">(!objectclass=computer)</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::UserSuffix" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">@domain.com</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::Params" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="port">389</Item>
                <Item Key="timeout">120</Item>
                <Item Key="async">0</Item>
                <Item Key="version">3</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::LDAP::Die" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::Radius::Host" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "Radius" was selected for Customer::AuthModule, the radius host must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">radiushost</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::Radius::Password" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="Password">radiussecret</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthModule::Radius::Die" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.</Description>
        <Navigation>Core::Auth::Customer</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthTwoFactorModule" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Defines the two-factor module to authenticate customers.</Description>
        <Navigation>Core::Auth::Customer::TwoFactor</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/CustomerAuth/TwoFactor/*.pm">Kernel::System::CustomerAuth::TwoFactor::GoogleAuthenticator</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthTwoFactorModule::SecretPreferencesKey" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the customer preferences key where the shared secret key is stored.</Description>
        <Navigation>Core::Auth::Customer::TwoFactor</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">UserGoogleAuthenticatorSecretKey</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthTwoFactorModule::AllowEmptySecret" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.</Description>
        <Navigation>Core::Auth::Customer::TwoFactor</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Customer::AuthTwoFactorModule::AllowPreviousToken" Required="0" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.</Description>
        <Navigation>Core::Auth::Customer::TwoFactor</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferences" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Defines the parameters for the customer preferences table.</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::System::CustomerUser::Preferences::DB</Item>
                <Item  Key="Params">
                    <Hash>
                        <Item Key="Table">customer_preferences</Item>
                        <Item Key="TableKey">preferences_key</Item>
                        <Item Key="TableValue">preferences_value</Item>
                        <Item Key="TableUserID">user_id</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferencesGroups###Password" Required="0" Valid="1">
        <Description Translatable="1">Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Password</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">Change password</Item>
                <Item Key="Prio">1000</Item>
                <Item Key="Area">Customer</Item>
                <Item Key="Desc" Translatable="1">Set a new password by filling in your current password and a new one.</Item>
                <!-- <Item Key="PasswordRegExp">[a-z]|[A-z]|[0-9]|\.|;|,|:|-|\+|#|!|\$|&|\?</Item> -->
                <Item Key="PasswordRegExp"></Item>
                <Item Key="PasswordMinSize">0</Item>
                <Item Key="PasswordMin2Lower2UpperCharacters">0</Item>
                <Item Key="PasswordMin2Characters">0</Item>
                <Item Key="PasswordNeedDigit">0</Item>
                <Item Key="PasswordMaxLoginFailed">0</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferencesGroups###GoogleAuthenticatorSecretKey" Required="0" Valid="1">
        <Description Translatable="1">Defines the config parameters of this item, to be shown in the preferences view.</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">Google Authenticator</Item>
                <Item Key="Key" Translatable="1">Shared Secret</Item>
                <Item Key="Desc" Translatable="1">Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.</Item>
                <Item Key="Block">Input</Item>
                <Item Key="PrefKey">UserGoogleAuthenticatorSecretKey</Item>
                <Item Key="ValidateRegex">^([A-Z2-7]{16}|)$</Item>
                <Item Key="ValidateRegexMessage" Translatable="1">The secret you supplied is invalid. The secret must only contain letters (A-Z, uppercase) and numbers (2-7) and must consist of 16 characters.</Item>
                <Item Key="Prio">1100</Item>
                <Item Key="Active">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferencesGroups###Language" Required="0" Valid="1">
        <Description Translatable="1">Defines all the parameters for this item in the customer preferences.</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Language</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Label" Translatable="1">Interface language</Item>
                <Item Key="Desc" Translatable="1">Select the main interface language.</Item>
                <Item Key="Key" Translatable="1">Language</Item>
                <Item Key="PrefKey">UserLanguage</Item>
                <Item Key="Prio">2000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferencesGroups###TimeZone" Required="0" Valid="1">
        <Description Translatable="1">Defines all the parameters for this item in the customer preferences.</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::TimeZone</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Label" Translatable="1">Time Zone</Item>
                <Item Key="Desc" Translatable="1">Select your personal time zone. All times will be displayed relative to this time zone.</Item>
                <Item Key="Key" Translatable="1">Time Zone</Item>
                <Item Key="PrefKey">UserTimeZone</Item>
                <Item Key="Prio">2500</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferencesGroups###Theme" Required="0" Valid="1">
        <Description Translatable="1">Defines all the parameters for this item in the customer preferences.</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Theme</Item>
                <Item Key="PreferenceGroup">UserProfile</Item>
                <Item Key="Label" Translatable="1">Theme</Item>
                <Item Key="Desc" Translatable="1">Select your preferred theme for OTRS.</Item>
                <Item Key="Key" Translatable="1">Select your frontend Theme.</Item>
                <Item Key="PrefKey">UserTheme</Item>
                <Item Key="Prio">1000</Item>
                <Item Key="Active">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferencesGroups###PGP" Required="0" Valid="1">
        <Description Translatable="1">Defines all the parameters for this item in the customer preferences.</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::PGP</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">PGP Key</Item>
                <Item Key="Desc" Translatable="1">Upload your PGP key.</Item>
                <Item Key="Key" Translatable="1">PGP Key</Item>
                <Item Key="PrefKey">UserPGPKey</Item>
                <Item Key="Prio">10000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerPreferencesGroups###SMIME" Required="0" Valid="1">
        <Description Translatable="1">Defines all the parameters for this item in the customer preferences.</Description>
        <Navigation>Frontend::Customer::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::SMIME</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">S/MIME Certificate</Item>
                <Item Key="Desc" Translatable="1">Upload your S/MIME certificate.</Item>
                <Item Key="Key" Translatable="1">S/MIME Certificate</Item>
                <Item Key="PrefKey">UserSMIMEKey</Item>
                <Item Key="Prio">11000</Item>
                <Item Key="Active">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PreferencesGroups###CommunicationLogPageShown" Required="0" Valid="1">
        <Description Translatable="1">Parameters for the pages (in which the communication log entries are shown) of the communication log overview.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                <Item Key="PreferenceGroup">Miscellaneous</Item>
                <Item Key="Label" Translatable="1">CommunicationLog Overview Limit</Item>
                <Item Key="Desc" Translatable="1">Communication log limit per page for Communication Log Overview.</Item>
                <Item Key="Key" Translatable="1"></Item>
                <Item Key="Data">
                    <Hash>
                        <Item Key="10">10</Item>
                        <Item Key="15">15</Item>
                        <Item Key="20">20</Item>
                        <Item Key="25">25</Item>
                        <Item Key="30">30</Item>
                        <Item Key="35">35</Item>
                        <Item Key="50">50</Item>
                    </Hash>
                </Item>
                <Item Key="DataSelected">25</Item>
                <Item Key="PrefKey">AdminCommunicationLogPageShown</Item>
                <Item Key="Prio">8100</Item>
                <Item Key="Active">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###Logout" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">Logout</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AjaxAttachment" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">AjaxAttachment</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentDashboard" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">Agent Dashboard</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName">Dashboard</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentDashboard###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Dashboard.css</Item>
                        <Item>Core.AllocationList.css</Item>
                        <Item>thirdparty/fullcalendar-3.10.2/fullcalendar.min.css</Item>
                        <Item>thirdparty/nvd3-1.7.1/nv.d3.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>thirdparty/momentjs-2.29.1/moment.min.js</Item>
                        <Item>thirdparty/fullcalendar-3.10.2/fullcalendar.min.js</Item>
                        <Item>thirdparty/d3-3.5.6/d3.min.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/nvd3.min.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/models/OTRSLineChart.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/models/OTRSMultiBarChart.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/models/OTRSStackedAreaChart.js</Item>
                        <Item>thirdparty/canvg-1.4/rgbcolor.js</Item>
                        <Item>thirdparty/canvg-1.4/StackBlur.js</Item>
                        <Item>thirdparty/canvg-1.4/canvg.js</Item>
                        <Item>thirdparty/StringView-8/stringview.js</Item>
                        <Item>Core.UI.AdvancedChart.js</Item>
                        <Item>Core.UI.AllocationList.js</Item>
                        <Item>Core.Agent.TableFilters.js</Item>
                        <Item>Core.Agent.Dashboard.js</Item>
                        <Item>Core.Agent.Statistics.ParamsWidget.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentDashboard###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Dashboard overview.</Item>
                        <Item Key="Name" Translatable="1">Dashboard</Item>
                        <Item Key="Link">Action=AgentDashboard</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Dashboard</Item>
                        <Item Key="Type">Menu</Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey">d</Item>
                        <Item Key="Prio">50</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentCustomerInformationCenter" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Customer Information Center.</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName">Customers</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentCustomerInformationCenter###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.AllocationList.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.UI.AllocationList.js</Item>
                        <Item>Core.Agent.Dashboard.js</Item>
                        <Item>Core.Agent.TableFilters.js</Item>
                        <Item>Core.Agent.CustomerInformationCenter.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentCustomerInformationCenter###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Customer Information Center search.</Item>
                        <Item Key="Name" Translatable="1">Customer Information Center</Item>
                        <Item Key="Link">Action=AgentCustomerInformationCenter</Item>
                        <Item Key="LinkOption">onclick="window.setTimeout(function(){Core.Agent.CustomerInformationCenterSearch.OpenSearchDialog();}, 0); return false;"</Item>
                        <Item Key="NavBar">Customers</Item>
                        <Item Key="Type"></Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey">c</Item>
                        <Item Key="Prio">50</Item>
                    </Hash>
                </Item>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Customer Information Center search.</Item>
                        <Item Key="Name" Translatable="1">Customers</Item>
                        <Item Key="Link">Action=AgentCustomerInformationCenter</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Customers</Item>
                        <Item Key="Type">Menu</Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey"></Item>
                        <Item Key="Prio">60</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentCustomerInformationCenterSearch" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Customer Information Center Search.</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentCustomerInformationCenterSearch###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::Search###AgentCustomerInformationCenter" Required="0" Valid="1">
        <Description Translatable="1">Search backend router.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu::Search</Navigation>
        <Value>
            <Hash>
                <Item Key="^AgentCustomerInformationCenter">Action=AgentCustomerInformationCenterSearch</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Search::JavaScript###AgentCustomerInformationCenter" Required="0" Valid="1">
        <Description Translatable="1">JavaScript function for the search frontend.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu::Search</Navigation>
        <Value>
            <Hash>
                <Item Key="^AgentCustomerInformationCenter">Core.Agent.CustomerInformationCenterSearch.OpenSearchDialog()</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentCustomerInformationCenter::MainMenu###010-EditCustomerID" Required="0" Valid="0">
        <Description Translatable="1">Main menu registration.</Description>
        <Navigation>Frontend::Agent::View::CustomerInformationCenter</Navigation>
        <Value>
            <Hash>
                <Item Key="Name" Translatable="1">Edit customer company</Item>
                <Item Key="Link">[% Env("Baselink") %]Action=AdminCustomerCompany;Subaction=Change;CustomerID=[% Data.CustomerID | uri %];Nav=0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentCustomerInformationCenter::Backend###0600-CIC-CustomerCompanyInformation" Required="0" Valid="1">
        <Description Translatable="1">Parameters for the dashboard backend of the customer company information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::CustomerCompanyInformation</Item>
                <Item Key="Title" Translatable="1">Customer Information</Item>
                <Item Key="Description" Translatable="1">Customer Information</Item>
                <Item Key="Attributes"></Item>
                <Item Key="Block">ContentSmall</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentCustomerUserInformationCenter" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Customer User Information Center.</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName">Customer Users</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentCustomerUserInformationCenter###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.AllocationList.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.UI.AllocationList.js</Item>
                        <Item>Core.Agent.Dashboard.js</Item>
                        <Item>Core.Agent.TableFilters.js</Item>
                        <Item>Core.Agent.CustomerUserInformationCenter.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentCustomerUserInformationCenter###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Customer User Information Center search.</Item>
                        <Item Key="Name" Translatable="1">Customer User Information Center</Item>
                        <Item Key="Link">Action=AgentCustomerUserInformationCenter</Item>
                        <Item Key="LinkOption">onclick="window.setTimeout(function(){Core.Agent.CustomerUserInformationCenterSearch.OpenSearchDialog();}, 0); return false;"</Item>
                        <Item Key="NavBar">Customers</Item>
                        <Item Key="Type"></Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey">y</Item>
                        <Item Key="Prio">55</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentCustomerUserInformationCenterSearch" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Customer User Information Center Search.</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Search###AgentCustomerUserInformationCenter" Required="0" Valid="1">
        <Description Translatable="1">Search backend router.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu::Search</Navigation>
        <Value>
            <Hash>
                <Item Key="^AgentCustomerUserInformationCenter">Action=AgentCustomerUserInformationCenterSearch</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Search::JavaScript###AgentCustomerUserInformationCenter" Required="0" Valid="1">
        <Description Translatable="1">JavaScript function for the search frontend.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu::Search</Navigation>
        <Value>
            <Hash>
                <Item Key="^AgentCustomerUserInformationCenter">Core.Agent.CustomerUserInformationCenterSearch.OpenSearchDialog()</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentCustomerUserInformationCenter::Backend###0600-CUIC-CustomerCompanyInformation" Required="0" Valid="1">
        <Description Translatable="1">Parameters for the dashboard backend of the customer company information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::CustomerCompanyInformation</Item>
                <Item Key="Title" Translatable="1">Customer Information</Item>
                <Item Key="Description" Translatable="1">Customer Information</Item>
                <Item Key="Attributes"></Item>
                <Item Key="Block">ContentSmall</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentCustomerUserInformationCenter::Backend###0100-CUIC-CustomerUserInformation" Required="0" Valid="1">
        <Description Translatable="1">Parameters for the dashboard backend of the customer user information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::CustomerUserInformation</Item>
                <Item Key="Title" Translatable="1">Customer User Information</Item>
                <Item Key="Description" Translatable="1">Customer User Information</Item>
                <Item Key="Attributes"></Item>
                <Item Key="Block">ContentSmall</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentPreferences" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Agent Preferences.</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName">Preferences</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentPreferences###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Preferences.css</Item>
                        <Item>Core.Agent.Admin.SystemConfiguration.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.UI.AllocationList.js</Item>
                        <Item>Core.Agent.TableFilters.js</Item>
                        <Item>Core.Agent.Preferences.js</Item>
                        <Item>Core.Agent.SharedSecretGenerator.js</Item>
                        <Item>Core.SystemConfiguration.js</Item>
                        <Item>Core.SystemConfiguration.Date.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentPreferences###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###PictureUpload" Required="1" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Picture upload module.</Item>
                    <Item Key="Title" Translatable="1">Picture Upload</Item>
                    <Item Key="NavBarName">Ticket</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentCustomerUserAddressBook" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">Search Customer User</Item>
                    <Item Key="Title">Search Customer User</Item>
                    <Item Key="NavBarName">Ticket</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentCustomerUserAddressBook###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.CustomerUserAddressBook.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.CustomerUserAddressBook.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentLinkObject" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Link Object.</Item>
                    <Item Key="Title" Translatable="1">Link Object</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentLinkObject###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.LinkObject.SearchForm.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentLinkObject###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentInfo" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Generic Info module.</Item>
                    <Item Key="Title" Translatable="1">Info</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentSearch" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Global Search Module.</Item>
                    <Item Key="Title" Translatable="1">Search</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentSearch###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::SearchDefault" Required="0" Valid="1">
        <Description Translatable="1">Search backend default router.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu::Search</Navigation>
        <Value>
            <Item ValueType="String">Action=AgentTicketSearch;Subaction=AJAX</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Search###AdminSystemConfiguration" Required="0" Valid="1">
        <Description Translatable="1">Search backend router.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu::Search</Navigation>
        <Value>
            <Hash>
                <Item Key="^AdminSystemConfiguration">Action=AdminSystemConfiguration;Subaction=SearchDialog</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Search::JavaScript###AdminSystemConfiguration" Required="0" Valid="1">
        <Description Translatable="1">JavaScript function for the search frontend.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu::Search</Navigation>
        <Value>
            <Hash>
                <Item Key="^AdminSystemConfiguration">Core.Agent.Admin.SystemConfiguration.OpenSearchDialog()</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###Admin" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Admin Area.</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::Admin###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.js</Item>
                        <Item>Core.UI.AllocationList.js</Item>
                        <Item>Core.Agent.TableFilters.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###Admin###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                                <Item>admin</Item>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Admin modules overview.</Item>
                        <Item Key="Name" Translatable="1">Admin</Item>
                        <Item Key="Link">Action=Admin</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Admin</Item>
                        <Item Key="Type">Menu</Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey">a</Item>
                        <Item Key="Prio">10000</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###Admin" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name"></Item>
                <Item Key="Block"></Item>
                <Item Key="Description" Translatable="1">Admin modules overview.</Item>
                <Item Key="IconBig"></Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::AdminModuleGroups###001-Framework" Required="1" Valid="1">
        <Description Translatable="1">Defines available groups for the admin overview screen.</Description>
        <Navigation>Frontend::Base::NavBarModule</Navigation>
        <Value>
            <Hash>
                <Item Key="Ticket">
                    <Hash>
                        <Item Key="Title" Translatable="1">Ticket Settings</Item>
                        <Item Key="Order">1000</Item>
                    </Hash>
                </Item>
                <Item Key="Communication">
                    <Hash>
                        <Item Key="Title" Translatable="1">Communication &amp; Notifications</Item>
                        <Item Key="Order">2000</Item>
                    </Hash>
                </Item>
                <Item Key="Users">
                    <Hash>
                        <Item Key="Title" Translatable="1">Users, Groups &amp; Roles</Item>
                        <Item Key="Order">3000</Item>
                    </Hash>
                </Item>
                <Item Key="Automation">
                    <Hash>
                        <Item Key="Title" Translatable="1">Processes &amp; Automation</Item>
                        <Item Key="Order">4000</Item>
                    </Hash>
                </Item>
                <Item Key="OTRSGroup">
                    <Hash>
                        <Item Key="Title" Translatable="1">OTRS Group Services</Item>
                        <Item Key="Order">5000</Item>
                    </Hash>
                </Item>
                <Item Key="Administration">
                    <Hash>
                        <Item Key="Title" Translatable="1">Administration</Item>
                        <Item Key="Order">6000</Item>
                    </Hash>
                </Item>
                <Item Key="Miscellaneous">
                    <Hash>
                        <Item Key="Title" Translatable="1">Miscellaneous</Item>
                        <Item Key="Order">7000</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavBarModule###2-AdminFavourites" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration (show personal favorites as sub navigation items of 'Admin').</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::NavBar::AdminFavourites</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminInit" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title">Init</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminUser" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Create and manage agents.</Item>
                    <Item Key="Title" Translatable="1">Agents</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminUser###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminUser" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Agents</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Create and manage agents.</Item>
                <Item Key="IconBig">fa-user</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminGroup" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Groups</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminGroup###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.Group.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminGroup###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminGroup" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Groups</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Create and manage groups.</Item>
                <Item Key="IconBig">fa-users</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminUserGroup" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Agents ↔ Groups</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminUserGroup###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.UserGroup.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminUserGroup###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminUserGroup" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Agents ↔ Groups</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Link agents to groups.</Item>
                <Item Key="IconBig">fa-user</Item>
                <Item Key="IconSmall">fa-users</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCustomerUser" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                            <Item>users</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Edit Customer Users.</Item>
                    <Item Key="Title" Translatable="1">Customer Users</Item>
                    <Item Key="NavBarName">Customers</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCustomerUser###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.TicketAction.js</Item>
                        <Item>Core.Agent.Admin.CustomerUser.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCustomerUser###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                                <Item>admin</Item>
                                <Item>users</Item>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Create and manage customer users.</Item>
                        <Item Key="Name" Translatable="1">Customer User Administration</Item>
                        <Item Key="Link">Action=AdminCustomerUser;Nav=Agent</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Customers</Item>
                        <Item Key="Type"></Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey"></Item>
                        <Item Key="Prio">9000</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCustomerUser" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                        <Item>users</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Customer Users</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Create and manage customer users.</Item>
                <Item Key="IconBig">fa-male</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCustomerCompany" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                            <Item>users</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Edit Customer Companies.</Item>
                    <Item Key="Title" Translatable="1">Customer Companies</Item>
                    <Item Key="NavBarName">Customers</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCustomerCompany###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.CustomerCompany.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCustomerCompany###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                                <Item>admin</Item>
                                <Item>users</Item>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Create and manage customers.</Item>
                        <Item Key="Name" Translatable="1">Customer Administration</Item>
                        <Item Key="Link">Action=AdminCustomerCompany;Nav=Agent</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Customers</Item>
                        <Item Key="Type"></Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey"></Item>
                        <Item Key="Prio">9100</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCustomerCompany" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                        <Item>users</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Customers</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Create and manage customers.</Item>
                <Item Key="IconBig">fa-building-o</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavBarModule###6-CustomerCompany" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration (disable company link if no company feature is used).</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::NavBar::CustomerCompany</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCustomerUserGroup" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Customer Users ↔ Groups</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCustomerUserGroup###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.CustomerGroup.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCustomerUserGroup###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCustomerUserGroup" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Customer Users ↔ Groups</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Link customer users to groups.</Item>
                <Item Key="IconBig">fa-male</Item>
                <Item Key="IconSmall">fa-users</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCustomerGroup" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Customers ↔ Groups</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCustomerGroup###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.CustomerGroup.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCustomerGroup###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCustomerGroup" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Customers ↔ Groups</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Link customers to groups.</Item>
                <Item Key="IconBig">fa-building-o</Item>
                <Item Key="IconSmall">fa-users</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCustomerUserService" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Customer Users ↔ Services</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCustomerUserService###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.CustomerUserService.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCustomerUserService###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCustomerUserService" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Customer Users ↔ Services</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Link customer users to services.</Item>
                <Item Key="IconBig">fa-male</Item>
                <Item Key="IconSmall">fa-wrench</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCustomerUserCustomer" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Customer Users ↔ Customers</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCustomerUserCustomer###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.CustomerUserService.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCustomerUserCustomer###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                                <Item>admin</Item>
                                <Item>users</Item>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Manage Customer User-Customer Relations.</Item>
                        <Item Key="Name" Translatable="1">Customer User-Customer Relations</Item>
                        <Item Key="Link">Action=AdminCustomerUserCustomer;Nav=Agent</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Customers</Item>
                        <Item Key="Type"></Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey"></Item>
                        <Item Key="Prio">9101</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCustomerUserCustomer" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Customer Users ↔ Customers</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Link customer users to customers.</Item>
                <Item Key="IconBig">fa-male</Item>
                <Item Key="IconSmall">fa-building-o</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminRole" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Roles</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminRole###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.Role.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminRole###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminRole" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Roles</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Create and manage roles.</Item>
                <Item Key="IconBig">fa-circle-o</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminRoleUser" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Agents ↔ Roles</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminRoleUser###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.RoleUser.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminRoleUser###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminRoleUser" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Agents ↔ Roles</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Link agents to roles.</Item>
                <Item Key="IconBig">fa-user</Item>
                <Item Key="IconSmall">fa-circle-o</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminRoleGroup" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Roles ↔ Groups</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminRoleGroup###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.RoleGroup.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminRoleGroup###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminRoleGroup" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Roles ↔ Groups</Item>
                <Item Key="Block">Users</Item>
                <Item Key="Description" Translatable="1">Link roles to groups.</Item>
                <Item Key="IconBig">fa-circle-o</Item>
                <Item Key="IconSmall">fa-users</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSMIME" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">S/MIME Management</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSMIME###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.SMIME.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSMIME###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminSMIME" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">S/MIME Certificates</Item>
                <Item Key="Block">Communication</Item>
                <Item Key="Description" Translatable="1">Manage S/MIME certificates for email encryption.</Item>
                <Item Key="IconBig">fa-user-secret</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminPGP" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">PGP Key Management</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminPGP###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.PGP.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminPGP###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminPGP" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">PGP Keys</Item>
                <Item Key="Block">Communication</Item>
                <Item Key="Description" Translatable="1">Manage PGP keys for email encryption.</Item>
                <Item Key="IconBig">fa-user-secret</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminMailAccount" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Mail Accounts</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminMailAccount###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.MailAccount.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminMailAccount###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminMailAccount" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">PostMaster Mail Accounts</Item>
                <Item Key="Block">Communication</Item>
                <Item Key="Description" Translatable="1">Manage POP3 or IMAP accounts to fetch email from.</Item>
                <Item Key="IconBig">fa-envelope-o</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminPostMasterFilter" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">PostMaster Filters</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminPostMasterFilter###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.PostMasterFilter.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.PostMasterFilter.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminPostMasterFilter###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminPostMasterFilter" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">PostMaster Filters</Item>
                <Item Key="Block">Communication</Item>
                <Item Key="Description" Translatable="1">Filter incoming emails.</Item>
                <Item Key="IconBig">fa-filter</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminEmail" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Admin Notification</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminEmail###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminEmail" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Admin Notification</Item>
                <Item Key="Block">Communication</Item>
                <Item Key="Description" Translatable="1">Send notifications to users.</Item>
                <Item Key="IconBig">fa-quote-right</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSession" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Session Management</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSession###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.Session.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSession###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminSession" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Session Management</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">Manage existing sessions.</Item>
                <Item Key="IconBig">fa-clock-o</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminPerformanceLog" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Performance Log</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminPerformanceLog###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.PerformanceLog.css</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminPerformanceLog###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminPerformanceLog" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Performance Log</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">View performance benchmark results.</Item>
                <Item Key="IconBig">fa-bar-chart</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminOTRSBusiness" Required="0" Valid="0">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title">OTRS Business Solution™</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminOTRSBusiness###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.OTRSBusiness.css</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminOTRSBusiness###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminOTRSBusiness" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name">OTRS Business Solution™</Item>
                <Item Key="Block">OTRSGroup</Item>
                <Item Key="Description" Translatable="1">Deploy and manage OTRS Business Solution™.</Item>
                <Item Key="IconBig">fa-angle-double-up</Item>
                <Item Key="IconSmall"></Item>
                <Item Key="CssClass">OTRSBusiness</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentOTRSBusiness" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">Agent</Item>
                    <Item Key="Title">OTRS Business Solution™</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentOTRSBusiness###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.OTRSBusiness.css</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSupportDataCollector" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Support Data Collector</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSupportDataCollector###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.SupportDataCollector.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.SupportDataCollector.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSupportDataCollector###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminSupportDataCollector" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Support Data Collector</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">Manage support data.</Item>
                <Item Key="IconBig">fa-search</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCloudServices" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">Cloud Services</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCloudServices###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.CloudServices.css</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCloudServices###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCloudServices" Required="0" Valid="0">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Cloud Services</Item>
                <Item Key="Block">OTRSGroup</Item>
                <Item Key="Description" Translatable="1">Manage OTRS Group cloud services.</Item>
                <Item Key="IconBig">fa-cloud</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminCommunicationLog" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">This module is part of the admin area of OTRS.</Item>
                    <Item Key="Title" Translatable="1">Communication Log GUI</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminCommunicationLog###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.CommunicationLog.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.CommunicationLog.js</Item>
                        <Item>thirdparty/jquery-tablesorter-2.28.14/jquery.tablesorter.js</Item>
                        <Item>Core.UI.Table.Sort.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminCommunicationLog###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminCommunicationLog" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Communication Log</Item>
                <Item Key="Block">Communication</Item>
                <Item Key="Description" Translatable="1">Display communication log entries.</Item>
                <Item Key="IconBig">fa-table</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminLog" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">System Log</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminLog###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.Log.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminLog###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminLog" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">System Log</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">View system log messages.</Item>
                <Item Key="IconBig">fa-file-text-o</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSelectBox" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">SQL Box</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSelectBox###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.SelectBox.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSelectBox###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminSelectBox" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">SQL Box</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">Execute SQL statements.</Item>
                <Item Key="IconBig">fa-terminal</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminPackageManager" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Software Package Manager.</Item>
                    <Item Key="Title" Translatable="1">Package Manager</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminPackageManager###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.PackageManager.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.PackageManager.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminPackageManager###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminPackageManager" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">Package Manager</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">Update and extend your system with software packages.</Item>
                <Item Key="IconBig">fa-plug</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSystemMaintenance" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description">Admin</Item>
                    <Item Key="Title" Translatable="1">System Maintenance</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSystemMaintenance###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="JavaScript">
                    <Array>
                        <Item>Core.Agent.Admin.SystemMaintenance.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSystemMaintenance###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminSystemMaintenance" Required="0" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">System Maintenance</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">Schedule a maintenance period.</Item>
                <Item Key="IconBig">fa-wrench</Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::Module###Logout" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the customer interface.</Description>
        <Navigation>Frontend::Customer::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Logout of customer panel.</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::Module###AjaxAttachment" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the customer interface.</Description>
        <Navigation>Frontend::Customer::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">AjaxAttachment</Item>
                    <Item Key="Title"></Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::Module###CustomerPreferences" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the customer interface.</Description>
        <Navigation>Frontend::Customer::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Customer preferences.</Item>
                    <Item Key="Title" Translatable="1">Preferences</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::Navigation###CustomerPreferences###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Customer::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::Module###CustomerAccept" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the customer interface.</Description>
        <Navigation>Frontend::Customer::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">To accept login information, such as an EULA or license.</Item>
                    <Item Key="Title" Translatable="1">Info</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="CustomerFrontend::Module###PictureUpload" Required="1" Valid="1">
        <Description Translatable="1">Frontend module registration for the customer interface.</Description>
        <Navigation>Frontend::Customer::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Picture upload module.</Item>
                    <Item Key="Title" Translatable="1">Picture-Upload</Item>
                    <Item Key="NavBarName">Ticket</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Themes" Required="0" Valid="1">
        <Description Translatable="1">Activates the available themes on the system. Value 1 means active, 0 means inactive.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Hash>
                <Item Key="Standard">1</Item>
                <Item Key="Lite">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::CommonParam###Action" Required="0" Valid="1">
        <Description Translatable="1">Defines the default value for the action parameter.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">AdminInit</Item>
        </Value>
    </Setting>
    <Setting Name="PublicFrontend::FooterLinks" Required="0" Valid="0">
        <Description Translatable="1">Defines the shown links in the footer area of the customer and public interface of this OTRS system. The value in "Key" is the external URL, the value in "Content" is the shown label.</Description>
        <Navigation>Frontend::Public</Navigation>
        <Value>
            <Hash>
                <Item Key="https://www.otrs.com">OTRS Homepage</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PublicFrontend::CommonParam###Action" Required="1" Valid="1">
        <Description Translatable="1">Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.</Description>
        <Navigation>Frontend::Public</Navigation>
        <Value>
            <Item ValueType="String">PublicDefault</Item>
        </Value>
    </Setting>
    <Setting Name="PublicFrontend::Module###PublicDefault" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the public interface.</Description>
        <Navigation>Frontend::Public::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">PublicDefault</Item>
                    <Item Key="Title">PublicDefault</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="PublicFrontend::Module###PublicRepository" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the public interface.</Description>
        <Navigation>Frontend::Public::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">PublicRepository</Item>
                    <Item Key="Title">PublicRepository</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="PublicFrontend::Module###PublicSupportDataCollector" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the public interface.</Description>
        <Navigation>Frontend::Public::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Group">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Description">PublicSupportDataCollector</Item>
                    <Item Key="Title">PublicSupportDataCollector</Item>
                    <Item Key="NavBarName"></Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AgentStatistics" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="Title" Translatable="1">Statistics</Item>
                    <Item Key="Group">
                        <Array>
                            <Item>stats</Item>
                        </Array>
                    </Item>
                    <Item Key="GroupRo">
                        <Array>
                            <Item>stats</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Agent Statistics.</Item>
                    <Item Key="NavBarName">Reports</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AgentStatistics###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>thirdparty/nvd3-1.7.1/nv.d3.css</Item>
                        <Item>Core.Agent.Statistics.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>thirdparty/d3-3.5.6/d3.min.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/nvd3.min.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/models/OTRSLineChart.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/models/OTRSMultiBarChart.js</Item>
                        <Item>thirdparty/nvd3-1.7.1/models/OTRSStackedAreaChart.js</Item>
                        <Item>thirdparty/canvg-1.4/rgbcolor.js</Item>
                        <Item>thirdparty/canvg-1.4/StackBlur.js</Item>
                        <Item>thirdparty/canvg-1.4/canvg.js</Item>
                        <Item>thirdparty/StringView-8/stringview.js</Item>
                        <Item>Core.Agent.Statistics.js</Item>
                        <Item>Core.UI.AdvancedChart.js</Item>
                        <Item>Core.Agent.Statistics.ParamsWidget.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AgentStatistics###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Agent::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                                <Item>stats</Item>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                                <Item>stats</Item>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Statistics overview.</Item>
                        <Item Key="Name" Translatable="1">Reports</Item>
                        <Item Key="Link">Action=AgentStatistics;Subaction=Overview</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Reports</Item>
                        <Item Key="Type">Menu</Item>
                        <Item Key="Block">ItemArea</Item>
                        <Item Key="AccessKey"></Item>
                        <Item Key="Prio">8500</Item>
                    </Hash>
                </Item>
<!--
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                                <Item>stats</Item>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                                <Item>stats</Item>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Statistic Reports overview.</Item>
                        <Item Key="Name" Translatable="1">Reports (OTRS Business Solution™)</Item>
                        <Item Key="Link">Action=AgentStatisticsReports;Subaction=Overview</Item>
                        <Item Key="LinkOption">class="OTRSBusinessRequired"</Item>
                        <Item Key="NavBar">Reports</Item>
                        <Item Key="Type"></Item>
                        <Item Key="Block"></Item>
                        <Item Key="AccessKey"></Item>
                        <Item Key="Prio">100</Item>
                    </Hash>
                </Item>
-->
                <Item>
                    <Hash>
                        <Item Key="Group">
                            <Array>
                                <Item>stats</Item>
                            </Array>
                        </Item>
                        <Item Key="GroupRo">
                            <Array>
                                <Item>stats</Item>
                            </Array>
                        </Item>
                        <Item Key="Description" Translatable="1">Statistics overview.</Item>
                        <Item Key="Name" Translatable="1">Statistics</Item>
                        <Item Key="Link">Action=AgentStatistics;Subaction=Overview</Item>
                        <Item Key="LinkOption"></Item>
                        <Item Key="NavBar">Reports</Item>
                        <Item Key="Type"></Item>
                        <Item Key="Block"></Item>
                        <Item Key="AccessKey"></Item>
                        <Item Key="Prio">200</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Stats::StatsHook" Required="1" Valid="1">
        <Description Translatable="1">Sets the stats hook.</Description>
        <Navigation>Core::Stats</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="" Translatable="1">Stat#</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::StatsStartNumber" Required="1" Valid="1">
        <Description Translatable="1">Start number for statistics counting. Every new stat increments this number.</Description>
        <Navigation>Core::Stats</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">10000</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::SearchPageShown" Required="1" Valid="1">
        <Description Translatable="1">Defines the default maximum number of statistics per page on the overview screen.</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,2}$">50</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::DefaultSelectedDynamicObject" Required="1" Valid="1">
        <Description Translatable="1">Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">Ticket</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::DefaultSelectedPermissions" Required="1" Valid="1">
        <Description Translatable="1">Defines the default selection at the drop down menu for permissions (Form: Common Specification).</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Array>
                <Item Translatable="1">stats</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Stats::DefaultSelectedFormat" Required="1" Valid="1">
        <Description Translatable="1">Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Array>
                <Item>Print</Item>
                <Item>CSV</Item>
                <Item>Excel</Item>
                <Item>D3::BarChart</Item>
                <Item>D3::LineChart</Item>
                <Item>D3::StackedAreaChart</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Stats::SearchLimit" Required="1" Valid="1">
        <Description Translatable="1">Defines the search limit for the stats.</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,6}$">1000</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::Format" Required="1" Valid="1">
        <Description Translatable="1">Defines all the possible stats output formats.</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Hash>
                <Item Key="Print" Translatable="1">Print</Item>
                <Item Key="CSV" Translatable="1">CSV</Item>
                <Item Key="Excel" Translatable="1">Excel</Item>
                <Item Key="D3::BarChart" Translatable="1">Graph: Bar Chart</Item>
                <Item Key="D3::LineChart" Translatable="1">Graph: Line Chart</Item>
                <Item Key="D3::StackedAreaChart" Translatable="1">Graph: Stacked Area Chart</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Stats::ExchangeAxis" Required="1" Valid="1">
        <Description Translatable="1">Allows agents to exchange the axis of a stat if they generate one.</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::UseAgentElementInStats" Required="1" Valid="1">
        <Description Translatable="1">Allows agents to generate individual-related stats.</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::UseInvalidAgentInStats" Required="1" Valid="1">
        <Description Translatable="1">Allows invalid agents to generate individual-related stats.</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::CustomerIDAsMultiSelect" Required="1" Valid="1">
        <Description Translatable="1">Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::CustomerUserLoginsAsMultiSelect" Required="1" Valid="1">
        <Description Translatable="1">Shows all the customer user identifiers in a multi-select field (not useful if you have a lot of customer user identifiers).</Description>
        <Navigation>Frontend::Agent::View::Stats</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Stats::MaxXaxisAttributes" Required="0" Valid="0">
        <Description Translatable="1">Defines the default maximum number of X-axis attributes for the time scale.</Description>
        <Navigation>Core::Stats</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,5}$">1000</Item>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::DSN" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">OTRS can use one or more readonly mirror databases for expensive operations like fulltext search or statistics generation. Here you can specify the DSN for the first mirror database.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">DBI:mysql:database=mirrordb;host=mirrordbhost</Item>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::User" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Specify the username to authenticate for the first mirror database.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">some_user</Item>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::Password" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Specify the password to authenticate for the first mirror database.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Item ValueType="Password">some_password</Item>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::AdditionalMirrors###1" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Configure any additional readonly mirror databases that you want to use.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Hash>
                <Item Key="DSN">DBI:mysql:database=mirrordb;host=mirrordbhost</Item>
                <Item Key="User">some_user</Item>
                <Item Key="Password" ValueType="Password">some_password</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::AdditionalMirrors###2" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Configure any additional readonly mirror databases that you want to use.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Hash>
                <Item Key="DSN">DBI:mysql:database=mirrordb;host=mirrordbhost</Item>
                <Item Key="User">some_user</Item>
                <Item Key="Password" ValueType="Password">some_password</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::AdditionalMirrors###3" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Configure any additional readonly mirror databases that you want to use.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Hash>
                <Item Key="DSN">DBI:mysql:database=mirrordb;host=mirrordbhost</Item>
                <Item Key="User">some_user</Item>
                <Item Key="Password" ValueType="Password">some_password</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::AdditionalMirrors###4" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Configure any additional readonly mirror databases that you want to use.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Hash>
                <Item Key="DSN">DBI:mysql:database=mirrordb;host=mirrordbhost</Item>
                <Item Key="User">some_user</Item>
                <Item Key="Password" ValueType="Password">some_password</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Core::MirrorDB::AdditionalMirrors###5" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">Configure any additional readonly mirror databases that you want to use.</Description>
        <Navigation>Core::DB::Mirror</Navigation>
        <Value>
            <Hash>
                <Item Key="DSN">DBI:mysql:database=mirrordb;host=mirrordbhost</Item>
                <Item Key="User">some_user</Item>
                <Item Key="Password" ValueType="Password">some_password</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0000-ProductNotify" Required="0" Valid="0">
        <Description Translatable="1">Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::ProductNotify</Item>
                <Item Key="Title" Translatable="1">Product News</Item>
                <Item Key="Description" Translatable="1">News about OTRS releases!</Item>
                <Item Key="Block">ContentLarge</Item>
                <Item Key="Group">admin</Item>
                <Item Key="Default">1</Item>
                <Item Key="CacheTTLLocal">1440</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0390-UserOutOfOffice" Required="0" Valid="1">
        <Description Translatable="1">Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::UserOutOfOffice</Item>
                <Item Key="Title" Translatable="1">Out Of Office</Item>
                <Item Key="Description" Translatable="1">Out of Office users.</Item>
                <Item Key="SortBy">UserFullname</Item>
                <Item Key="Block">ContentSmall</Item>
                <Item Key="Limit">10</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
                <Item Key="CacheTTLLocal">5</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0400-UserOnline" Required="0" Valid="1">
        <Description Translatable="1">Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::UserOnline</Item>
                <Item Key="Title" Translatable="1">Logged-In Users</Item>
                <Item Key="Description" Translatable="1">Logged in users.</Item>
                <Item Key="ShowEmail">0</Item>
                <Item Key="SortBy">UserFullname</Item>
                <Item Key="Filter">Agent</Item>
                <Item Key="Block">ContentSmall</Item>
                <Item Key="Limit">10</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">0</Item>
                <Item Key="CacheTTLLocal">5</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0410-RSS" Required="0" Valid="0">
        <Description Translatable="1">Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::RSS</Item>
                <Item Key="Title" Translatable="1">Custom RSS Feed</Item>
                <Item Key="Description" Translatable="1">Custom RSS feed.</Item>
                <Item Key="URL">https://www.otrs.com/en/rss.xml</Item>
                <Item Key="URL_de">https://www.otrs.com/de/rss.xml</Item>
                <Item Key="URL_es">https://www.otrs.com/es/rss.xml</Item>
                <Item Key="URL_nl">https://www.otrs.com/nl/rss.xml</Item>
                <Item Key="URL_ru">https://www.otrs.com/ru/rss.xml</Item>
                <Item Key="URL_zh">https://www.otrs.com/cn/rss.xml</Item>
                <Item Key="Block">ContentSmall</Item>
                <Item Key="Limit">6</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
                <Item Key="CacheTTL">360</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0442-RSS" Required="0" Valid="1">
        <Description Translatable="1">Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::RSS</Item>
                <Item Key="Title" Translatable="1">News</Item>
                <Item Key="Description" Translatable="1">Znuny.org - News</Item>
                <Item Key="URL">https://www.znuny.org/public/rss/en/rss.xml</Item>
                <Item Key="URL_de">https://www.znuny.org/public/rss/de/rss.xml</Item>
                <Item Key="Block">ContentSmall</Item>
                <Item Key="Limit">6</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
                <Item Key="CacheTTL">360</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0200-Image" Required="0" Valid="0">
        <Description Translatable="1">Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::Image</Item>
                <Item Key="Title" Translatable="1">A picture</Item>
                <Item Key="Description" Translatable="1">Some picture description!</Item>
                <Item Key="Block">ContentLarge</Item>
                <Item Key="URL">https://www.otrs.com/wp-uploads//2013/10/OTRS_Logo-300x170.png</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
                <Item Key="Link">https://otrs.org/</Item>
                <Item Key="LinkTitle">https://otrs.org/</Item>
                <Item Key="Width">198</Item>
                <Item Key="Height">140</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0210-MOTD" Required="0" Valid="0">
        <Description Translatable="1">Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::MOTD</Item>
                <Item Key="Block">ContentLarge</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
                <Item Key="Title">Message of the Day</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="DashboardBackend###0300-IFrame" Required="0" Valid="0">
        <Description Translatable="1">Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.</Description>
        <Navigation>Frontend::Agent::View::Dashboard</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::Dashboard::IFrame</Item>
                <Item Key="Title" Translatable="1">A Website</Item>
                <Item Key="Description" Translatable="1">Some description!</Item>
                <Item Key="Block">ContentLarge</Item>
                <Item Key="URL">https://otrs.com/</Item>
                <Item Key="Group"></Item>
                <Item Key="Default">1</Item>
                <Item Key="Link">https://otrs.com/</Item>
                <Item Key="LinkTitle">OTRS.com/</Item>
                <Item Key="Width">1024</Item>
                <Item Key="Height">800</Item>
                <Item Key="Marginheight">5</Item>
                <Item Key="Marginwidth">5</Item>
                <Item Key="Frameborder">1</Item>
                <Item Key="Align">left</Item>
                <Item Key="Scrolling">auto</Item>
                <Item Key="Mandatory">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::AgentLinkObject::WildcardSearch" Required="1" Valid="1">
        <Description Translatable="1">Starts a wildcard search of the active object after the link object mask is started.</Description>
        <Navigation>Frontend::Agent::View::LinkObject</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Frontend::Output::FilterText###OutputFilterTextAutoLink" Required="0" Valid="0">
        <Description Translatable="1">Defines a filter to process the text in the articles, in order to highlight predefined keywords.</Description>
        <Navigation>Frontend::Base::OutputFilter</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::FilterText::AutoLink</Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketZoom">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Output::OutputFilterTextAutoLink###CVE" Required="0" Valid="0">
        <Description Translatable="1">Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.</Description>
        <Navigation>Frontend::Base::OutputFilter</Navigation>
        <Value>
            <Hash>
                <Item Key="RegExp">
                    <Array>
                        <Item>(CVE|CAN)\-(\d{3,4})\-(\d{2,})</Item>
                    </Array>
                </Item>
                <Item Key="URL1">
                    <Hash>
                        <Item Key="Description">Mitre</Item>
                        <Item Key="URL">https://cve.mitre.org/cgi-bin/cvename.cgi?name=&lt;MATCH1&gt;-&lt;MATCH2&gt;-&lt;MATCH3&gt;</Item>
                        <Item Key="Image">https://cve.mitre.org/favicon.ico</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="URL2">
                    <Hash>
                        <Item Key="Description">Google</Item>
                        <Item Key="URL">https://google.com/search?q=&lt;MATCH1&gt;-&lt;MATCH2&gt;-&lt;MATCH3&gt;</Item>
                        <Item Key="Image">https://www.google.de/favicon.ico</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="URL3">
                    <Hash>
                        <Item Key="Description">US-CERT NVD</Item>
                        <Item Key="URL">https://nvd.nist.gov/nvd.cfm?cvename=&lt;MATCH1&gt;-&lt;MATCH2&gt;-&lt;MATCH3&gt;</Item>
                        <Item Key="Image">https://nvd.nist.gov/site-media/images/favicons/favicon-16x16.png</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketZoom">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Output::OutputFilterTextAutoLink###Bugtraq" Required="0" Valid="0">
        <Description Translatable="1">Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.</Description>
        <Navigation>Frontend::Base::OutputFilter</Navigation>
        <!-- Example strings: BugTraq ID: 23862 | BugTraq ID: 8945 | Bugtraq ID 140 | BUGTRAQ:20070425 | BID 20799 -->
        <!-- Example URL: https://www.securityfocus.com/bid/23862/info  -->
        <Value>
            <Hash>
                <Item Key="RegExp">
                    <Array>
                        <Item>Bugtraq[\s\w\t]*?ID[\s\w\t]*?:[\s\w\t]*?(\d{2,8})</Item>
                        <Item>Bugtraq[\s\w\t]*?ID[\s\w\t]*?(\d{2,8})</Item>
                        <Item>Bugtraq[\s\w\t]*?:[\s\w\t]*?(\d{2,8})</Item>
                        <Item>Bugtraq[\s\w\t]*?(\d{2,8})</Item>
                        <Item>BID[\s\w\t]*?:[\s\w\t]*?(\d{2,8})</Item>
                        <Item>BID[\s\w\t]*?(\d{2,8})</Item>
                    </Array>
                </Item>
                <Item Key="URL1">
                    <Hash>
                        <Item Key="Description">Security Focus</Item>
                        <Item Key="URL">https://www.securityfocus.com/bid/&lt;MATCH1&gt;/info</Item>
                        <Item Key="Image">https://www.securityfocus.com/favicon.ico</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="URL2">
                    <Hash>
                        <Item Key="Description">Google</Item>
                        <Item Key="URL">https://google.com/search?q=&lt;MATCH&gt;</Item>
                        <Item Key="Image">https://www.google.de/favicon.ico</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketZoom">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Output::OutputFilterTextAutoLink###MSBulletins" Required="0" Valid="0">
        <Description Translatable="1">Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.</Description>
        <Navigation>Frontend::Base::OutputFilter</Navigation>
        <!-- Example strings: MS07-021 | MS04-028 | MS-07-002 -->
        <!-- Example URL: https://www.microsoft.com/technet/security/bulletin/MS07-021.mspx  -->
        <Value>
            <Hash>
                <Item Key="RegExp">
                    <Array>
                        <Item>MS[^A-Za-z]{0,5}(\d\d).?(\d{2,4})</Item>
                    </Array>
                </Item>
                <Item Key="URL1">
                    <Hash>
                        <Item Key="Description">Microsoft Technet</Item>
                        <Item Key="URL">https://www.microsoft.com/technet/security/bulletin/MS&lt;MATCH1&gt;-&lt;MATCH2&gt;.mspx</Item>
                        <Item Key="Image">https://www.microsoft.com/favicon.ico</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="URL2">
                    <Hash>
                        <Item Key="Description">Google</Item>
                        <Item Key="URL">https://google.com/search?q=MS&lt;MATCH1&gt;-&lt;MATCH2&gt;</Item>
                        <Item Key="Image">https://www.google.de/favicon.ico</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketZoom">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Output::OutputFilterTextAutoLink###Setting1" Required="0" Valid="0">
        <Description Translatable="1">Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.</Description>
        <Navigation>Frontend::Base::OutputFilter</Navigation>
        <Value>
            <Hash>
                <Item Key="RegExp">
                    <Array>
                        <Item>RegExp</Item>
                    </Array>
                </Item>
                <Item Key="URL1">
                    <Hash>
                        <Item Key="Description">Description</Item>
                        <Item Key="URL">URL</Item>
                        <Item Key="Image">right-small.png</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="URL2">
                    <Hash>
                        <Item Key="Description">Description</Item>
                        <Item Key="URL">URL</Item>
                        <Item Key="Image">Image</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketZoom">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Output::OutputFilterTextAutoLink###Setting2" Required="0" Valid="0">
        <Description Translatable="1">Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.</Description>
        <Navigation>Frontend::Base::OutputFilter</Navigation>
        <Value>
            <Hash>
                <Item Key="RegExp">
                    <Array>
                        <Item>RegExp</Item>
                    </Array>
                </Item>
                <Item Key="URL1">
                    <Hash>
                        <Item Key="Description">Description</Item>
                        <Item Key="URL">URL</Item>
                        <Item Key="Image">right-small.png</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="URL2">
                    <Hash>
                        <Item Key="Description">Description</Item>
                        <Item Key="URL">URL</Item>
                        <Item Key="Image">Image</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="URL3">
                    <Hash>
                        <Item Key="Description">Description</Item>
                        <Item Key="URL">URL</Item>
                        <Item Key="Image">Image</Item>
                        <Item Key="Target">_blank</Item>
                    </Hash>
                </Item>
                <Item Key="Templates">
                    <Hash>
                        <Item Key="AgentTicketZoom">1</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Secure::DisableBanner" Required="1" Valid="1">
        <Description Translatable="1">If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails. NOTE: If you change this option, please make sure to delete the cache.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Enabled::CSS" Required="1" Valid="1">
        <Description Translatable="1">If enabled, OTRS will deliver all CSS files in minified form.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Enabled::JS" Required="1" Valid="1">
        <Description Translatable="1">If enabled, OTRS will deliver all JavaScript files in minified form.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::CommonCSS###000-Framework" Required="1" Valid="1">
        <Description Translatable="1">List of CSS files to always be loaded for the agent interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>Core.Color.css</Item>
                <Item>Core.Reset.css</Item>
                <Item>Core.Default.css</Item>
                <Item>Core.Header.css</Item>
                <Item>Core.OverviewControl.css</Item>
                <Item>Core.OverviewSmall.css</Item>
                <Item>Core.OverviewMedium.css</Item>
                <Item>Core.OverviewLarge.css</Item>
                <Item>Core.Footer.css</Item>
                <Item>Core.PageLayout.css</Item>
                <Item>Core.Form.css</Item>
                <Item>Core.Table.css</Item>
                <Item>Core.Login.css</Item>
                <Item>Core.Widget.css</Item>
                <Item>Core.WidgetMenu.css</Item>
                <Item>Core.TicketDetail.css</Item>
                <Item>Core.Tooltip.css</Item>
                <Item>Core.Dialog.css</Item>
                <Item>Core.InputFields.css</Item>
                <Item>Core.Print.css</Item>
                <Item>Core.Animations.css</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::ResponsiveCSS###000-Framework" Required="1" Valid="1">
        <Description Translatable="1">List of responsive CSS files to always be loaded for the agent interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>Core.Responsive.css</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::CommonJS###000-Framework" Required="1" Valid="1">
        <Description Translatable="1">List of JS files to always be loaded for the agent interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>thirdparty/jquery-3.6.0/jquery.js</Item>
                <Item>thirdparty/jquery-browser-detection/jquery-browser-detection.js</Item>
                <Item>thirdparty/jquery-ui-1.13.1/jquery-ui.js</Item>
                <Item>thirdparty/jquery-ui-touch-punch-0.2.3/jquery.ui.touch-punch.js</Item>
                <Item>thirdparty/jquery-validate-1.16.0/jquery.validate.js</Item>
                <Item>thirdparty/jquery-pubsub/pubsub.js</Item>
                <Item>thirdparty/jquery-jstree-3.3.7/jquery.jstree.js</Item>
                <Item>thirdparty/nunjucks-3.2.2/nunjucks.min.js</Item>
                <Item>thirdparty/jscolor-2.4.6/jscolor.js</Item>
                <Item>Core.Init.js</Item>
                <Item>Core.JavaScriptEnhancements.js</Item>
                <Item>Core.Debug.js</Item>
                <Item>Core.Exception.js</Item>
                <Item>Core.Data.js</Item>
                <Item>Core.Config.js</Item>
                <Item>Core.Language.js</Item>
                <Item>Core.Template.js</Item>
                <Item>Core.JSON.js</Item>
                <Item>Core.App.js</Item>
                <Item>Core.App.Responsive.js</Item>
                <Item>Core.AJAX.js</Item>
                <Item>Core.UI.js</Item>
                <Item>Core.UI.InputFields.js</Item>
                <Item>Core.UI.Accordion.js</Item>
                <Item>Core.UI.Datepicker.js</Item>
                <Item>Core.UI.DnD.js</Item>
                <Item>Core.UI.Floater.js</Item>
                <Item>Core.UI.Resizable.js</Item>
                <Item>Core.UI.Table.js</Item>
                <Item>Core.UI.Accessibility.js</Item>
                <Item>Core.UI.RichTextEditor.js</Item>
                <Item>Core.UI.Dialog.js</Item>
                <Item>Core.UI.ActionRow.js</Item>
                <Item>Core.UI.Popup.js</Item>
                <Item>Core.UI.TreeSelection.js</Item>
                <Item>Core.UI.Autocomplete.js</Item>
                <Item>Core.Form.js</Item>
                <Item>Core.Form.ErrorTooltips.js</Item>
                <Item>Core.Form.Validate.js</Item>
                <Item>Core.Agent.js</Item>
                <Item>Core.Agent.Search.js</Item>
                <Item>Core.Agent.CustomerInformationCenterSearch.js</Item>
                <Item>Core.Agent.CustomerSearch.js</Item>
                <Item>Core.Agent.CustomerUserInformationCenterSearch.js</Item>
                <Item>Core.Agent.Header.js</Item>
                <Item>Core.UI.Notification.js</Item>
                <Item>Core.Agent.Responsive.js</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::CommonJS###001-JQueryMigrate" Required="0" Valid="0">
        <Description Translatable="1">List of JS files to always be loaded for the agent interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>thirdparty/jquery-migrate-3.0.0/jquery-migrate.js</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::CommonJS###100-CKEditor" Required="1" Valid="1">
        <Description Translatable="1">List of JS files to always be loaded for the agent interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>thirdparty/ckeditor-4.17.1/ckeditor.js</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::CommonCSS###000-Framework" Required="1" Valid="1">
        <Description Translatable="1">List of CSS files to always be loaded for the customer interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>Core.Color.css</Item>
                <Item>Core.Reset.css</Item>
                <Item>Core.Default.css</Item>
                <Item>Core.Form.css</Item>
                <Item>Core.Dialog.css</Item>
                <Item>Core.Tooltip.css</Item>
                <Item>Core.Login.css</Item>
                <Item>Core.Control.css</Item>
                <Item>Core.Table.css</Item>
                <Item>Core.TicketZoom.css</Item>
                <Item>Core.InputFields.css</Item>
                <Item>Core.Print.css</Item>
                <Item>Core.Animations.css</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::ResponsiveCSS###000-Framework" Required="1" Valid="1">
        <Description Translatable="1">List of responsive CSS files to always be loaded for the customer interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>Core.Responsive.css</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::CommonJS###000-Framework" Required="1" Valid="1">
        <Description Translatable="1">List of JS files to always be loaded for the customer interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>thirdparty/jquery-3.6.0/jquery.js</Item>
                <Item>thirdparty/jquery-browser-detection/jquery-browser-detection.js</Item>
                <Item>thirdparty/jquery-validate-1.16.0/jquery.validate.js</Item>
                <Item>thirdparty/jquery-ui-1.13.1/jquery-ui.js</Item>
                <Item>thirdparty/jquery-pubsub/pubsub.js</Item>
                <Item>thirdparty/jquery-jstree-3.3.7/jquery.jstree.js</Item>
                <Item>thirdparty/nunjucks-3.2.2/nunjucks.min.js</Item>
                <Item>Core.Init.js</Item>
                <Item>Core.Debug.js</Item>
                <Item>Core.Exception.js</Item>
                <Item>Core.Data.js</Item>
                <Item>Core.JSON.js</Item>
                <Item>Core.JavaScriptEnhancements.js</Item>
                <Item>Core.Config.js</Item>
                <Item>Core.Language.js</Item>
                <Item>Core.Template.js</Item>
                <Item>Core.App.js</Item>
                <Item>Core.App.Responsive.js</Item>
                <Item>Core.AJAX.js</Item>
                <Item>Core.UI.js</Item>
                <Item>Core.UI.InputFields.js</Item>
                <Item>Core.UI.Accessibility.js</Item>
                <Item>Core.UI.Dialog.js</Item>
                <Item>Core.UI.Floater.js</Item>
                <Item>Core.UI.RichTextEditor.js</Item>
                <Item>Core.UI.Datepicker.js</Item>
                <Item>Core.UI.Popup.js</Item>
                <Item>Core.UI.TreeSelection.js</Item>
                <Item>Core.UI.Autocomplete.js</Item>
                <Item>Core.Form.js</Item>
                <Item>Core.Form.ErrorTooltips.js</Item>
                <Item>Core.Form.Validate.js</Item>
                <Item>Core.Customer.js</Item>
                <Item>Core.Customer.Responsive.js</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::CommonJS###001-JQueryMigrate" Required="0" Valid="0">
        <Description Translatable="1">List of JS files to always be loaded for the customer interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>thirdparty/jquery-migrate-3.0.0/jquery-migrate.js</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::CommonJS###100-CKEditor" Required="1" Valid="1">
        <Description Translatable="1">List of JS files to always be loaded for the customer interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Array>
                <Item>thirdparty/ckeditor-4.17.1/ckeditor.js</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="OpenMainMenuOnHover" Required="1" Valid="1">
        <Description Translatable="1">If enabled, the first level of the main menu opens on mouse hover (instead of click only).</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="FirstnameLastnameOrder" Required="1" Valid="1">
        <Description Translatable="1">Specifies the order in which the firstname and the lastname of agents will be displayed.</Description>
        <Navigation>Frontend::Base</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="0">
                <Item ValueType="Option" Value="0" Translatable="1">Firstname Lastname</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Lastname, Firstname</Item>
                <Item ValueType="Option" Value="2" Translatable="1">Firstname Lastname (UserLogin)</Item>
                <Item ValueType="Option" Value="3" Translatable="1">Lastname, Firstname (UserLogin)</Item>
                <Item ValueType="Option" Value="4" Translatable="1">(UserLogin) Firstname Lastname</Item>
                <Item ValueType="Option" Value="5" Translatable="1">(UserLogin) Lastname, Firstname</Item>
                <!-- Hungarian -->
                <Item ValueType="Option" Value="6" Translatable="1">Lastname Firstname</Item>
                <Item ValueType="Option" Value="7" Translatable="1">Lastname Firstname (UserLogin)</Item>
                <Item ValueType="Option" Value="8" Translatable="1">(UserLogin) Lastname Firstname</Item>
                <!-- End Hungarian -->
                <Item ValueType="Option" Value="9" Translatable="1">LastnameFirstname</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::Skin###000-default" Required="0" Valid="1">
        <Description Translatable="1">Default skin for the agent interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="InternalName">default</Item>
                <Item Key="VisibleName" Translatable="1">Default</Item>
                <Item Key="Description" Translatable="1">This is the default orange - black skin.</Item>
                <Item Key="HomePage">www.otrs.org</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::Skin###001-slim" Required="0" Valid="1">
        <Description Translatable="1">Default skin for the agent interface (slim version).</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="InternalName">slim</Item>
                <Item Key="VisibleName" Translatable="1">Default (Slim)</Item>
                <Item Key="Description" Translatable="1">"Slim" skin which tries to save screen space for power users.</Item>
                <Item Key="HomePage">www.otrs.org</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::Skin###001-ivory" Required="0" Valid="1">
        <Description Translatable="1">Balanced white skin by Felix Niklas.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="InternalName">ivory</Item>
                <Item Key="VisibleName" Translatable="1">Ivory</Item>
                <Item Key="Description" Translatable="1">Balanced white skin by Felix Niklas.</Item>
                <Item Key="HomePage">www.felixniklas.de</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::Skin###001-ivory-slim" Required="0" Valid="1">
        <Description Translatable="1">Balanced white skin by Felix Niklas (slim version).</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="InternalName">ivory-slim</Item>
                <Item Key="VisibleName" Translatable="1">Ivory (Slim)</Item>
                <Item Key="Description" Translatable="1">Balanced white skin by Felix Niklas (slim version).</Item>
                <Item Key="HomePage">www.felixniklas.de</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::Skin###002-high-contrast" Required="0" Valid="1">
        <Description Translatable="1">High contrast skin for visually impaired users.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="InternalName">highcontrast</Item>
                <Item Key="VisibleName" Translatable="1">High Contrast</Item>
                <Item Key="Description" Translatable="1">High contrast skin for visually impaired users.</Item>
                <Item Key="HomePage">www.otrs.com</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::DefaultSelectedSkin" Required="1" Valid="1">
        <Description Translatable="1">The agent skin's InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">default</Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Agent::DefaultSelectedSkin::HostBased" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="host1\.example\.com">SomeSkin1</Item>
                <Item Key="host2\.example\.com">SomeSkin2</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::Skin###000-default" Required="0" Valid="1">
        <Description Translatable="1">Default skin for the customer interface.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="InternalName">default</Item>
                <Item Key="VisibleName" Translatable="1">Default</Item>
                <Item Key="Description" Translatable="1">This is the default orange - black skin for the customer interface.</Item>
                <Item Key="HomePage">www.otrs.org</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::SelectedSkin" Required="1" Valid="1">
        <Description Translatable="1">The customer skin's InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="">default</Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Customer::SelectedSkin::HostBased" Required="0" Valid="0" ConfigLevel="200">
        <Description Translatable="1">It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.</Description>
        <Navigation>Frontend::Base::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="host1\.example\.com">Someskin1</Item>
                <Item Key="host2\.example\.com">Someskin2</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="TimeShowCompleteDescription" Required="1" Valid="1">
        <Description Translatable="1">Shows time use complete description (days, hours, minutes), if enabled; or just first letter (d, h, m), if not enabled.</Description>
        <Navigation>Core::Time</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="AdminCustomerUser::RunInitialWildcardSearch" Required="1" Valid="1">
        <Description Translatable="1">Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.</Description>
        <Navigation>Frontend::Admin::View::CustomerUser</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="AdminCustomerUser::UseAutoComplete" Required="1" Valid="1">
        <Description Translatable="1">Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.</Description>
        <Navigation>Frontend::Admin::View::CustomerUser</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
     <Setting Name="AdminCustomerCompany::RunInitialWildcardSearch" Required="1" Valid="1">
        <Description Translatable="1">Runs an initial wildcard search of the existing customer company when accessing the AdminCustomerCompany module.</Description>
        <Navigation>Frontend::Admin::View::CustomerCompany</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="AdminSelectBox::AllowDatabaseModification" Required="1" Valid="1">
        <Description Translatable="1">Controls if the admin is allowed to make changes to the database via AdminSelectBox.</Description>
        <Navigation>Frontend::Admin::View::SelectBox</Navigation>
        <Value>
            <Item ValueType="Checkbox">0</Item>
        </Value>
    </Setting>
    <Setting Name="Events###CustomerUser" Required="1" Valid="1">
        <Description Translatable="1">List of all CustomerUser events to be displayed in the GUI.</Description>
        <Navigation>Frontend::Admin</Navigation>
        <Value>
            <Array>
                <Item>CustomerUserAdd</Item>
                <Item>CustomerUserUpdate</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Events###CustomerCompany" Required="1" Valid="1">
        <Description Translatable="1">List of all CustomerCompany events to be displayed in the GUI.</Description>
        <Navigation>Frontend::Admin</Navigation>
        <Value>
            <Array>
                <Item>CustomerCompanyAdd</Item>
                <Item>CustomerCompanyUpdate</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="CustomerCompany::EventModulePost###2000-UpdateCustomerUsers" Required="0" Valid="1">
        <Description Translatable="1">Event module that updates customer users after an update of the Customer.</Description>
        <Navigation>Core::Event::CustomerCompany</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::System::CustomerCompany::Event::CustomerUserUpdate</Item>
                <Item Key="Event">CustomerCompanyUpdate</Item>
                <Item Key="Transaction">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerCompany::EventModulePost###2100-UpdateDynamicFieldObjectName" Required="0" Valid="1">
        <Description Translatable="1">Event module that updates customer company object name for dynamic fields.</Description>
        <Navigation>Core::Event::CustomerCompany</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::System::CustomerCompany::Event::DynamicFieldObjectNameUpdate</Item>
                <Item Key="Event">CustomerCompanyUpdate</Item>
                <Item Key="Transaction">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerUser::EventModulePost###2100-UpdateSearchProfiles" Required="0" Valid="1">
        <Description Translatable="1">Event module that updates customer user search profiles if login changes.</Description>
        <Navigation>Core::Event::CustomerUser</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::System::CustomerUser::Event::SearchProfileUpdate</Item>
                <Item Key="Event">CustomerUserUpdate</Item>
                <Item Key="Transaction">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerUser::EventModulePost###2200-UpdateServiceMembership" Required="0" Valid="1">
        <Description Translatable="1">Event module that updates customer user service membership if login changes.</Description>
        <Navigation>Core::Event::CustomerUser</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::System::CustomerUser::Event::ServiceMemberUpdate</Item>
                <Item Key="Event">CustomerUserUpdate</Item>
                <Item Key="Transaction">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerUser::EventModulePost###2000-UpdateDynamicFieldObjectName" Required="0" Valid="1">
        <Description Translatable="1">Event module that updates customer user object name for dynamic fields.</Description>
        <Navigation>Core::Event::CustomerUser</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::System::CustomerUser::Event::DynamicFieldObjectNameUpdate</Item>
                <Item Key="Event">CustomerUserUpdate</Item>
                <Item Key="Transaction">0</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Cache::Module" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Selects the cache backend to use.</Description>
        <Navigation>Core::Cache</Navigation>
        <Value>
            <Item ValueType="PerlModule" ValueFilter="Kernel/System/Cache/*.pm">Kernel::System::Cache::FileStorable</Item>
        </Value>
    </Setting>
    <Setting Name="Cache::InMemory" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If enabled, the cache data be held in memory.</Description>
        <Navigation>Core::Cache</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Cache::InBackend" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">If enabled, the cache data will be stored in cache backend.</Description>
        <Navigation>Core::Cache</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Cache::SubdirLevels" Required="1" Valid="1" ConfigLevel="200">
        <Description Translatable="1">Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.</Description>
        <Navigation>Core::Cache</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="2">
                <Item ValueType="Option" Value="0">0</Item>
                <Item ValueType="Option" Value="1">1</Item>
                <Item ValueType="Option" Value="2">2</Item>
                <Item ValueType="Option" Value="3">3</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="AutoComplete::Agent###Default" Required="0" Valid="1">
        <Description Translatable="1">Defines the config options for the autocompletion feature.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="AutoCompleteActive">1</Item>
                <Item Key="MinQueryLength">2</Item>
                <Item Key="QueryDelay">100</Item>
                <Item Key="MaxResultsDisplayed">20</Item>
                <Item Key="ButtonText" Translatable="1">Search</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AutoComplete::Agent###CustomerSearch" Required="0" Valid="1">
        <Description Translatable="1">Defines the config options for the autocompletion feature.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="AutoCompleteActive">1</Item>
                <Item Key="MinQueryLength">2</Item>
                <Item Key="QueryDelay">100</Item>
                <Item Key="MaxResultsDisplayed">20</Item>
                <Item Key="ButtonText" Translatable="1">Search Customer</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AutoComplete::Agent###UserSearch" Required="0" Valid="1">
        <Description Translatable="1">Defines the config options for the autocompletion feature.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="AutoCompleteActive">1</Item>
                <Item Key="MinQueryLength">2</Item>
                <Item Key="QueryDelay">100</Item>
                <Item Key="MaxResultsDisplayed">20</Item>
                <Item Key="ButtonText" Translatable="1">Search User</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AutoComplete::Customer###Default" Required="0" Valid="1">
        <Description Translatable="1">Defines the config options for the autocompletion feature.</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Hash>
                <Item Key="AutoCompleteActive">1</Item>
                <Item Key="MinQueryLength">2</Item>
                <Item Key="QueryDelay">100</Item>
                <Item Key="MaxResultsDisplayed">20</Item>
                <Item Key="ButtonText" Translatable="1">Search</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="PossibleNextActions" Required="0" Valid="1">
        <Description Translatable="1">Defines the list of possible next actions on an error screen, a full path is required, then is possible to add external links if needed.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Hash>
                <Item Key="[% Env('CGIHandle') %]?Action=AgentDashboard" Translatable="1">Go to dashboard!</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="SystemMaintenance::TimeNotifyUpcomingMaintenance" Required="0" Valid="1">
        <Description Translatable="1">Sets the minutes a notification is shown for notice about upcoming system maintenance period.</Description>
        <Navigation>Core::SystemMaintenance</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^[0-9]{1,8}$">30</Item>
        </Value>
    </Setting>
    <Setting Name="SystemMaintenance::IsActiveDefaultNotification" Required="0" Valid="1">
        <Description Translatable="1">Sets the default message for the notification is shown on a running system maintenance period.</Description>
        <Navigation>Core::SystemMaintenance</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="" Translatable="1">We are performing scheduled maintenance.</Item>
        </Value>
    </Setting>
    <Setting Name="SystemMaintenance::IsActiveDefaultLoginMessage" Required="0" Valid="1">
        <Description Translatable="1">Sets the default message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.</Description>
        <Navigation>Core::SystemMaintenance</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="" Translatable="1">We are performing scheduled maintenance. We should be back online shortly.</Item>
        </Value>
    </Setting>
    <Setting Name="SystemMaintenance::IsActiveDefaultLoginErrorMessage" Required="0" Valid="1">
        <Description Translatable="1">Sets the default error message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.</Description>
        <Navigation>Core::SystemMaintenance</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="" Translatable="1">We are performing scheduled maintenance. Login is temporarily not available.</Item>
        </Value>
    </Setting>
    <Setting Name="OTRSBusiness::ReleaseChannel" Required="1" Valid="1" ConfigLevel="100">
        <Description Translatable="1">Specify the channel to be used to fetch OTRS Business Solution™ updates. Warning: Development releases might not be complete, your system might experience unrecoverable errors and on extreme cases could become unresponsive!</Description>
        <Navigation>Core::Package</Navigation>
        <Value>
            <Item ValueType="Select" SelectedID="1">
                <Item ValueType="Option" Value="0" Translatable="1">Development</Item>
                <Item ValueType="Option" Value="1" Translatable="1">Stable</Item>
            </Item>
        </Value>
    </Setting>
    <Setting Name="ModernizeFormFields" Required="1" Valid="1">
        <Description Translatable="1">Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="ModernizeCustomerFormFields" Required="1" Valid="1">
        <Description Translatable="1">Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).</Description>
        <Navigation>Frontend::Customer</Navigation>
        <Value>
            <Item ValueType="Checkbox">1</Item>
        </Value>
    </Setting>
    <Setting Name="Fetchmail::Bin" Required="0" Valid="0">
        <Description Translatable="1">Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be 'fetchmail', if it is different please use a symbolic link.</Description>
        <Navigation>Core::Email</Navigation>
        <Value>
            <Item ValueRegex="[/|\w]+fetchmail$" ValueType="File">/usr/bin/fetchmail</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerUser::Frontend::Overview###AddressBook" Required="1" Valid="1">
        <Description Translatable="1">Defines an overview module to show the address book view of a customer user list.</Description>
        <Navigation>Frontend::Agent::View::CustomerUserAddressBook</Navigation>
        <Value>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::CustomerUser::OverviewAddressBook</Item>
                <Item Key="Name">AddressBook</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSystemConfigurationDeployment" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Manage System Configuration Deployments.</Item>
                    <Item Key="Title" Translatable="1">System Configuration Deployment</Item>
                    <Item Key="NavBarName">SystemConfiguration</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSystemConfigurationDeployment###001-Framework" Required="0" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.SystemConfiguration.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>thirdparty/clipboardjs-1.7.1/clipboard.min.js</Item>
                        <Item>Core.SystemConfiguration.js</Item>
                        <Item>Core.Agent.Admin.SystemConfiguration.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSystemConfigurationDeployment###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSystemConfiguration" Required="1" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Admin.</Item>
                    <Item Key="Title" Translatable="1">System Configuration</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSystemConfiguration###001-Framework" Required="1" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.SystemConfiguration.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>thirdparty/clipboardjs-1.7.1/clipboard.min.js</Item>
                        <Item>Core.SystemConfiguration.js</Item>
                        <Item>Core.SystemConfiguration.Date.js</Item>
                        <Item>Core.SystemConfiguration.DateTime.js</Item>
                        <Item>Core.SystemConfiguration.VacationDays.js</Item>
                        <Item>Core.SystemConfiguration.VacationDaysOneTime.js</Item>
                        <Item>Core.SystemConfiguration.WorkingHours.js</Item>
                        <Item>Core.Agent.Admin.SystemConfiguration.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSystemConfiguration###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Frontend::NavigationModule###AdminSystemConfiguration" Required="1" Valid="1">
        <Description Translatable="1">Admin area navigation for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::AdminOverview</Navigation>
        <Value>
            <Hash>
                <Item Key="Group">
                    <Array>
                        <Item>admin</Item>
                    </Array>
                </Item>
                <Item Key="GroupRo">
                    <Array>
                    </Array>
                </Item>
                <Item Key="Module">Kernel::Output::HTML::NavBar::ModuleAdmin</Item>
                <Item Key="Name" Translatable="1">System Configuration</Item>
                <Item Key="Block">Administration</Item>
                <Item Key="Description" Translatable="1">Edit the system configuration settings.</Item>
                <Item Key="IconBig"></Item>
                <Item Key="IconSmall"></Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Module###AdminSystemConfigurationGroup" Required="1" Valid="1">
        <Description Translatable="1">Frontend module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration</Navigation>
        <Value>
            <Item ValueType="FrontendRegistration">
                <Hash>
                    <Item Key="GroupRo">
                        <Array>
                        </Array>
                    </Item>
                    <Item Key="Group">
                        <Array>
                            <Item>admin</Item>
                        </Array>
                    </Item>
                    <Item Key="Description" Translatable="1">Admin.</Item>
                    <Item Key="Title" Translatable="1">System Configuration Group</Item>
                    <Item Key="NavBarName">Admin</Item>
                </Hash>
            </Item>
        </Value>
    </Setting>
    <Setting Name="Loader::Module::AdminSystemConfigurationGroup###001-Framework" Required="1" Valid="1">
        <Description Translatable="1">Loader module registration for the agent interface.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::Loader</Navigation>
        <Value>
            <Hash>
                <Item Key="CSS">
                    <Array>
                        <Item>Core.Agent.Admin.SystemConfiguration.css</Item>
                    </Array>
                </Item>
                <Item Key="JavaScript">
                    <Array>
                        <Item>thirdparty/clipboardjs-1.7.1/clipboard.min.js</Item>
                        <Item>Core.SystemConfiguration.js</Item>
                        <Item>Core.SystemConfiguration.Date.js</Item>
                        <Item>Core.SystemConfiguration.DateTime.js</Item>
                        <Item>Core.SystemConfiguration.VacationDays.js</Item>
                        <Item>Core.SystemConfiguration.VacationDaysOneTime.js</Item>
                        <Item>Core.SystemConfiguration.WorkingHours.js</Item>
                        <Item>Core.Agent.Admin.SystemConfiguration.js</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="Frontend::Navigation###AdminSystemConfigurationGroup###001-Framework" Required="0" Valid="0">
        <Description Translatable="1">Main menu item registration.</Description>
        <Navigation>Frontend::Admin::ModuleRegistration::MainMenu</Navigation>
        <Value>
            <Array>
                <DefaultItem ValueType="FrontendNavigation">
                    <Hash>
                    </Hash>
                </DefaultItem>
            </Array>
        </Value>
    </Setting>
    <Setting Name="EditAnotherUsersPreferencesGroup" Required="1" Valid="1">
        <Description Translatable="1">Specifies the group where the user needs rw permissions so that they can edit other users preferences.</Description>
        <Navigation>Core::Permission</Navigation>
        <Value>
            <Item ValueType="String">admin</Item>
        </Value>
    </Setting>
    <Setting Name="CommunicationChannel###Email" Required="0" Valid="1">
        <Description Translatable="1">Defines email communication channel.</Description>
        <Navigation>Core::CommunicationChannel</Navigation>
        <Value>
            <Hash>
                <Item Key="Name" Translatable="1">Email</Item>
                <Item Key="Icon">fa-envelope</Item>
                <Item Key="Description" Translatable="1">Email communication channel.</Item>
                <Item Key="Module">Kernel::System::CommunicationChannel::Email</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CommunicationChannel###Internal" Required="0" Valid="1">
        <Description Translatable="1">Defines internal communication channel.</Description>
        <Navigation>Core::CommunicationChannel</Navigation>
        <Value>
            <Hash>
                <Item Key="Name" Translatable="1">Internal</Item>
                <Item Key="Icon">fa-cloud</Item>
                <Item Key="Description" Translatable="1">Internal communication channel.</Item>
                <Item Key="Module">Kernel::System::CommunicationChannel::Internal</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CommunicationChannel###Phone" Required="0" Valid="1">
        <Description Translatable="1">Defines phone communication channel.</Description>
        <Navigation>Core::CommunicationChannel</Navigation>
        <Value>
            <Hash>
                <Item Key="Name" Translatable="1">Phone</Item>
                <Item Key="Icon">fa-phone</Item>
                <Item Key="Description" Translatable="1">Phone communication channel.</Item>
                <Item Key="Module">Kernel::System::CommunicationChannel::Phone</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CommunicationChannel###Chat" Required="0" Valid="1">
        <Description Translatable="1">Defines chat communication channel.</Description>
        <Navigation>Core::CommunicationChannel</Navigation>
        <Value>
            <Hash>
                <Item Key="Name" Translatable="1">Chat</Item>
                <Item Key="Icon">fa-comment</Item>
                <Item Key="Description" Translatable="1">Chat communication channel.</Item>
                <Item Key="Module">Kernel::System::CommunicationChannel::Chat</Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AgentPreferencesGroups" Required="1" Valid="1">
        <Description Translatable="1">Defines groups for preferences items.</Description>
        <Navigation>Frontend::Agent::View::Preferences</Navigation>
        <Value>
            <Array>
                <DefaultItem>
                    <Hash>
                    </Hash>
                </DefaultItem>
                <Item>
                    <Hash>
                        <Item Key="Key">UserProfile</Item>
                        <Item Key="Name" Translatable="1">User Profile</Item>
                        <Item Key="Description" Translatable="1">Change your password and more.</Item>
                        <Item Key="Icon">fa-user</Item>
                        <Item Key="Prio">1000</Item>
                    </Hash>
                </Item>
                <Item>
                    <Hash>
                        <Item Key="Key">NotificationSettings</Item>
                        <Item Key="Name" Translatable="1">Notification Settings</Item>
                        <Item Key="Description" Translatable="1">Choose which notifications you'd like to receive.</Item>
                        <Item Key="Icon">fa-envelope</Item>
                        <Item Key="Prio">1001</Item>
                    </Hash>
                </Item>
                <Item>
                    <Hash>
                        <Item Key="Key">Miscellaneous</Item>
                        <Item Key="Name" Translatable="1">Miscellaneous</Item>
                        <Item Key="Description" Translatable="1">Tweak the system as you wish.</Item>
                        <Item Key="Icon">fa-cog</Item>
                        <Item Key="Prio">1002</Item>
                    </Hash>
                </Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="SystemConfiguration::MaximumDeployments" Required="1" Valid="1" Invisible="1">
        <Description Translatable="1">Defines how many deployments the system should keep.</Description>
        <Navigation>Core</Navigation>
        <Value>
            <Item ValueType="String" ValueRegex="^\d+$">20</Item>
        </Value>
    </Setting>
    <Setting Name="CustomerUser::Frontend::AgentCustomerUserAddressBook###SearchParameters" Required="1" Valid="1">
        <Description Translatable="1">Defines the search parameters for the AgentCustomerUserAddressBook screen. With the setting 'CustomerTicketTextField' the values for the recipient field can be specified.</Description>
        <Navigation>Frontend::Agent::View::CustomerUserSearch</Navigation>
        <Value>
            <Hash>
                <DefaultItem>
                    <Hash>
                        <Item Key="SearchLimit">10000</Item>
                        <Item Key="PageShown">50</Item>
                        <Item Key="CustomerTicketTextField">UserMailString</Item>
                        <Item Key="SortBy::Default">UserLogin</Item>
                        <Item Key="Order::Default">Up</Item>
                    </Hash>
                </DefaultItem>
                <Item Key="Email">
                    <Hash>
                        <Item Key="SearchLimit">10000</Item>
                        <Item Key="PageShown">50</Item>
                        <Item Key="CustomerTicketTextField">UserMailString</Item>
                        <Item Key="SortBy::Default">UserLogin</Item>
                        <Item Key="Order::Default">Up</Item>
                    </Hash>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerUser::Frontend::AgentCustomerUserAddressBook###DefaultFields" Required="1" Valid="1">
        <Description Translatable="1">Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix 'CustomerCompany_' must be added.</Description>
        <Navigation>Frontend::Agent::View::CustomerUserSearch</Navigation>
        <Value>
            <Hash>
                <DefaultItem>
                    <Array>
                        <Item>UserLogin</Item>
                        <Item>UserFirstname</Item>
                        <Item>UserLastname</Item>
                        <Item>UserEmail</Item>
                        <Item>UserCustomerID</Item>
                    </Array>
                </DefaultItem>
                <Item Key="Email">
                    <Array>
                        <Item>UserLogin</Item>
                        <Item>UserFirstname</Item>
                        <Item>UserLastname</Item>
                        <Item>UserEmail</Item>
                        <Item>UserCustomerID</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="CustomerUser::Frontend::AgentCustomerUserAddressBook###ShowColumns" Required="1" Valid="1">
        <Description Translatable="1">Defines the shown columns and the position in the AgentCustomerUserAddressBook result screen.</Description>
        <Navigation>Frontend::Agent::View::CustomerUserSearch</Navigation>
        <Value>
            <Hash>
                <DefaultItem>
                    <Array>
                        <Item>UserFirstname</Item>
                        <Item>UserLastname</Item>
                        <Item>UserLogin</Item>
                        <Item>UserEmail</Item>
                        <Item>UserCustomerID</Item>
                    </Array>
                </DefaultItem>
                <Item Key="Email">
                    <Array>
                        <Item>UserFirstname</Item>
                        <Item>UserLastname</Item>
                        <Item>UserLogin</Item>
                        <Item>UserEmail</Item>
                        <Item>UserCustomerID</Item>
                    </Array>
                </Item>
            </Hash>
        </Value>
    </Setting>
    <Setting Name="AutoloadPerlPackages###1000-Test" Required="0" Valid="0">
        <Description Translatable="1">Example package autoload configuration.</Description>
        <Navigation>Core::Autoload</Navigation>
        <Value>
            <Array>
                <Item ValueType="String">Kernel::Autoload::Test</Item>
            </Array>
        </Value>
    </Setting>
    <Setting Name="Datepicker::ShowWeek" Required="0" Valid="1">
        <Description Translatable="1">Activates week number for datepickers.</Description>
        <Navigation>Frontend::Agent</Navigation>
        <Value>
            <Item ValueType="Checkbox" ValueRegex="">0</Item>
        </Value>
    </Setting>
</otrs_config>