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Bug - [long loading times when searching for tickets on safari] #565

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tmhst opened this issue May 8, 2024 · 0 comments
Open

Bug - [long loading times when searching for tickets on safari] #565

tmhst opened this issue May 8, 2024 · 0 comments

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@tmhst
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tmhst commented May 8, 2024

Environment

  • Server OS: Linux (ubuntu 22.04)
  • Browser: Safari (newest)
  • Znuny version: 6.5.8

Expected behavior

faster / usable ticket search on safari.

Actual behavior

The ticket search takes a very long time when using Safari as browser.
Safari compared to Firefox

Firefox
1 Sec - ticket number
2 Sec - frequently used ticket text
15 sec - search for the word “test”

Safari
22 sec - ticket number
16 sec - frequently used ticket text
26 sec - search for the word “test”

We have over 10000 closed Tickets

How to reproduce

Do this with safari and firefox

  1. Log into znuny
  2. Click on the search icon
  3. Search somthing
  4. measure the time
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