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Hippybot not joining rooms/channels #15

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quixeybrian opened this issue Mar 21, 2014 · 13 comments
Closed

Hippybot not joining rooms/channels #15

quixeybrian opened this issue Mar 21, 2014 · 13 comments

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@quixeybrian
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Unsure if this is related, but it's throwing an
"ERROR:jabberbot:item-not-found"
upon start.

I installed via pip install hippybot, but I had to manually install beautifulsoup via pip as well.

I've verified from the XMPP (hipchat.com/account/xmpp) page that the room names are correct. I'm using the XMPP names, but I've also tried the HipChat room names.

What am I doing wrong?

@1stvamp
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1stvamp commented Apr 3, 2014

Sorry for the delay in getting onto this, github decided to stop sending me notifications again, I'll take a look this weekend.

@1stvamp
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1stvamp commented Apr 3, 2014

@quixeybrian can you paste your config? (If you care about this any longer, as I said sorry for the delay).

@quixeybrian
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Unfortunately, I had to move on to a different bot structure.

I suspect it's the same issue that Will Bot has run into lately in that the API calls are limited, so any roster over 100 people or any room list over 100 rooms will have issues. (I suspect, but can't confirm.)

Thanks for getting back to me.

@1stvamp
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1stvamp commented Apr 7, 2014

That's perfectly understandable, I'd have done the same, thanks for letting me know, hopefully I'll get the time to look into it anyway. 😺

@ericbrown
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I'm actually getting the same issue here. The bot joins hipchat but can't join the room. I receive an error message titled "ERROR:jabberbot:item-not-found"

My conf is the default conf file (with user info changed)

@quixeybrian
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How many users do you have Ericbrown?

@ericbrown
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5 in the test room that I'm using. That's also the total on this hipchat account. Only 1 room total as well.

@quixeybrian
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Not in the room, in your total roster.

@ericbrown
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Yeah. 5. Total. (I updated my response). This is a test account with 1 room and 5 total users.

@simoncpu
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simoncpu commented Jul 9, 2014

Same problem. Attached is my config:

[connection]
username = ********
password = ********
nickname = I am Robot
channels = channel1
           channel2
           channel3
[plugins]
load = hippybot.plugins.rot13
       hippybot.plugins.wave
[hipchat]
api_auth_token = ********
respond_to_all = true

@simoncpu
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simoncpu commented Jul 9, 2014

Ah... this only happens if I use the XMPP room name instead of the HipChat room name. Everything is working now.

@1stvamp
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1stvamp commented Jul 9, 2014

Aha, that'd make sense, it generates the appropriate XMPP room name from the HC one, could be improved by having it detect an XMPP name and just use that without altering it.

@1stvamp 1stvamp closed this as completed in c995df4 Jul 9, 2014
@simoncpu
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simoncpu commented Jul 9, 2014

Cool, thnx! =)

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4 participants