Crash at start

[Deci781]

Describe the bug
Crash after launch the app

To Reproduce
Steps to reproduce the behavior:

1. Launche the app

Expected behavior
Ability to use the app, close it and use it again with no issues of crashing.

Screenshots
1s after launch can't screen

Environment (please complete the following information):

• Operating system version Windows 10 last version
• Webcam model: Logitech Quickcam IM/Connect
• AITrack version: 0.6

Additional context
It does the same thing when I run as Admin

[AIRLegend]

Hi!
Check this out, #27 (comment)
Also, make sure you're running AITrack.exe next to the models/ folder.

Hope it helps.

[Deci781]

Hi!
Check this out, #27 (comment)
Also, make sure you're running AITrack.exe next to the models/ folder.

Hope it helps.

Hello, i read it, but everything is fine on this way.
Still crashing

[AIRLegend]

Hi! version 0.6.1 is out, which adds a logger. It should help us to discover what's happening.
Please, post the content of log.txt here.

[Deci781]

Thanks for support,
[2020-09-06 13:28:27.114] [aitrack] [info] ---------- AITRACK LOG ----------
[2020-09-06 13:28:27.963] [aitrack] [info] Created/Found prefs.ini
[2020-09-06 13:28:27.963] [aitrack] [info] Searching for cameras...

If it don't find a camera, it will close ? Or it's really a crash ?

[AIRLegend]

It seems to be while searching for available cameras. Happens the same if you try using Droid Cam instead of that webcam?

[Deci781]

It seems to be while searching for available cameras. Happens the same if you try using Droid Cam instead of that webcam?

Hello, its the same. Immediate crash.

[AIRLegend]

I think an antivirus or windows itself could be flagging AITrack as malware and preventing it from accessing the camera. Check it has camera permissions (via windows privacy menu), that your AV isn't blocking it and neither other app.

PS: Sorry for the response delay.

[Deci781]

I think an antivirus or windows itself could be flagging AITrack as malware and preventing it from accessing the camera. Check it has camera permissions (via windows privacy menu), that your AV isn't blocking it and neither other app.

PS: Sorry for the response delay.

Hello, i tried to stop my AV and nothing happened. I have already check privacy menu for camera. To be continued ... ^^

[HanzPo]

I think an antivirus or windows itself could be flagging AITrack as malware and preventing it from accessing the camera. Check it has camera permissions (via windows privacy menu), that your AV isn't blocking it and neither other app.
PS: Sorry for the response delay.

Hello, i tried to stop my AV and nothing happened. I have already check privacy menu for camera. To be continued ... ^^

I had the same issue and it was solved when I added AITrack.exe to exclusions in Windows Defender. Have you tried that?