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AdGuard crashes to desktop when open #2762

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dnovitskyi opened this issue May 30, 2019 · 8 comments
Closed

AdGuard crashes to desktop when open #2762

dnovitskyi opened this issue May 30, 2019 · 8 comments
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@dnovitskyi
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Steps to reproduce

  1. Just try to open AdGuard UI. Doesn't matter how - either by opening the app via a shortcut or by tapping on Assistant.
  2. App will show a black screen for a few seconds and crash to desktop.

Expected behavior

AdGuard should display the user interface

Actual behavior

The app crashes to desktop

Screen captures:

Available in ticket 1981369.

Customer ID

1981369

Your environment

  • Adguard version: Latest Nightly build
  • Adguard filtering mode: Local VPN, HQ filtering
  • Device model: Huawei FRD-L19
  • Operating system and version: Android 8
  • Root access: No
  • Any other apps that can start VPN / Antiviruses / Cleaners etc. installed?: None found
@dnovitskyi
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The user had reported back.
The crashes persist through moving to the latest nightly release, but they now happen when he is attempting to access Settings.

@TheHasagi
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Ask a customer to check for the updates and try to reproduce the issue.

@dnovitskyi
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dnovitskyi commented Jul 26, 2019

Still reproduces on 7.2.100n
Logs in ticket 1981369

@ameshkov
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ameshkov commented Aug 1, 2019

Moved back to the "in progress" pipeline.

@admitrevskiy please take a look at this bug tomorrow.

@ameshkov ameshkov modified the milestones: 3.2, 3.3 Aug 5, 2019
@ameshkov
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ameshkov commented Aug 5, 2019

Reassigned to v3.3

@artemiv4nov
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@akmLaVx check this issue on latest nightly, please.
If it problem is still, send debug logs, please.

@dnovitskyi
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Logs available in ticket 1981369

@artemiv4nov
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@akmLaVx I moved this bug fix to the other issue (#3212) because it has nothing to do with this (#2762) task.

The real point of this issue is about another bug when the application crashed because of Android Package manager cannot get list of all applications. We fixed this trouble few months ago, so I'll close the task.

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