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#145 Re-Open : In-app message overlay is not dismissed #149

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jinnamohamed1 opened this issue May 23, 2018 · 3 comments
Closed
1 task

#145 Re-Open : In-app message overlay is not dismissed #149

jinnamohamed1 opened this issue May 23, 2018 · 3 comments

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@jinnamohamed1
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Describe your environment.

Info Value
Platform Name iOS
Platform Version 9.0, 10.0, 11.0
SDK Version 3.4.0
Integration Method cocoa pods
Xcode Version Xcode 9.2
Repro rate all the time

What did you do?

Created In-app message and launched

What did you expect to happen?

Received In-app message on the application and pressed home button without dismissing the in-app. Expected to display the in-app which is in background

What happened instead?

Displayed in-app grey overlay with out any in-app dialog elements. Unable to proceed anything in the app as the Overlay appeared on the top of current viewcontroller.

Steps to reproduce

Code Snippet

Are you doing any feature customizations that may relate to the issue? Can you share the code snippet?

Project that demonstrates the issue

@chshapiro
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Hey @jinnamohamed1,

Unfortunately we are not able to reproduce this issue. Can you provide more context as to how you're integrating? Are you using the InAppMessage subspec or the full SDK?

Also, are you doing any custom handling for in-app messages?

If you don't want to have this information on our public repo, please email support@braze.com and we can help you resolve this issue that way.

Thanks,
Chava

@chshapiro
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@jinnamohamed1, closing for now. Please reopen the issue if you have any further questions. Thanks!

@lustig-bakkt
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lustig-bakkt commented Feb 12, 2021

@chshapiro I'd like to reopen this as I've got a repro here that also demonstrates that a Full Screen IAM functions as expected, therefore isolating the bug to the modal. I've intentionally colored the overlay that silly pink to elucidate the issue.

2523 fix ios deeplinking iam working, braze modal broken

Relevant Information

Pods

  - Appboy-iOS-SDK (3.31.2):
    - Appboy-iOS-SDK/UI (= 3.31.2)
  - Appboy-iOS-SDK/ContentCards (3.31.2):
    - Appboy-iOS-SDK/Core
    - SDWebImage (< 6, >= 5.8.2)
  - Appboy-iOS-SDK/Core (3.31.2)
  - Appboy-iOS-SDK/InAppMessage (3.31.2):
    - Appboy-iOS-SDK/Core
    - SDWebImage (< 6, >= 5.8.2)
  - Appboy-iOS-SDK/NewsFeed (3.31.2):
    - Appboy-iOS-SDK/Core
    - SDWebImage (< 6, >= 5.8.2)
  - Appboy-iOS-SDK/UI (3.31.2):
    - Appboy-iOS-SDK/ContentCards
    - Appboy-iOS-SDK/Core
    - Appboy-iOS-SDK/InAppMessage
    - Appboy-iOS-SDK/NewsFeed

NPM library

"react-native-appboy-sdk": "1.26.0"

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3 participants