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Cannot share duplicated Products #29779

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alexsanford opened this issue Mar 29, 2023 · 7 comments
Closed

Cannot share duplicated Products #29779

alexsanford opened this issue Mar 29, 2023 · 7 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature] Publicize Now Jetpack Social, auto-sharing [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Plugin] Social Issues about the Jetpack Social plugin [Pri] Low [Type] Bug When a feature is broken and / or not performing as intended [Type] Duplicate User Report

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@alexsanford
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alexsanford commented Mar 29, 2023

Impacted plugin

Social

Quick summary

Auto-sharing previously published posts is not supported for custom post types. However, when I duplicate a WooCommerce Product, I am unable to share the duplicated product even before it is published.

This came up in 6073265-zen

Steps to reproduce

  1. Create and publish a WooCommerce Product.
  2. On the "All Products" page, use the "Duplicate" link under the product name in the table to create a duplicate of the Product.
  3. In the sidebar, click "Edit" beside "Jetpack Social".
  4. See that the sharing checkbox(es) are greyed out.

A clear and concise description of what you expected to happen.

I expected to be able to share the new Product, since it has not been published yet.

What actually happened

I was unable to share the Product before publishing.

Impact

All Jetpack users also using WooCommerce. This may also apply to other custom post types.

Available workarounds?

Yes, difficult to implement. The user must manually copy all data into a new Product.

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

@alexsanford alexsanford added [Type] Bug When a feature is broken and / or not performing as intended User Report Needs triage Ticket needs to be triaged labels Mar 29, 2023
@matticbot matticbot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Mar 29, 2023
@jeherve jeherve added [Feature] Publicize Now Jetpack Social, auto-sharing [Pri] Low [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Plugin] Social Issues about the Jetpack Social plugin and removed Needs triage Ticket needs to be triaged labels Mar 29, 2023
@jeherve
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jeherve commented Mar 29, 2023

Related: #264

@github-actions
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Support References

This comment is automatically generated. Please do not edit it.

  • 6073265-zen

@danjjohnson
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I previously opened this as an enhancement: #25978

@jeherve do you think it makes more sense as a bug or an enhancement?

@jeherve
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jeherve commented Mar 30, 2023

I think it may qualify as a bug, as we fail to strip the necessary meta data. I'm not sure yet if this should be addressed in Jetpack or in WooCommerce's duplicate feature.

Previous discussions on this:

woocommerce/woocommerce#13180
woocommerce/woocommerce#26192

With this in mind, I'll close this issue in favour of #6376.

@sdarte
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sdarte commented Apr 6, 2023

So is this issue fixed?

@jeherve
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jeherve commented Apr 6, 2023

@sdarte It is not. As you figured out, the issue is still open and tracked in #6376.

@sdarte
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sdarte commented Apr 6, 2023 via email

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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature] Publicize Now Jetpack Social, auto-sharing [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Plugin] Social Issues about the Jetpack Social plugin [Pri] Low [Type] Bug When a feature is broken and / or not performing as intended [Type] Duplicate User Report
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