Cursor jumps on Android

[Robertght]

The user can't write their notes due to the cursor jumping around.

Steps to reproduce

I'll quote the user:

"I open an existing entry and start editing it. Let's say I edit paragraph №5. Once I reach the end of the line and the text is supposed to be typed on the next line, app scrolls the whole entry to its' middle part.

Sometimes I manage to type 3-5 lines without this happening, but then bug occurs again. It only occurs on entries that already have plenty of text you can scroll through, about 160+ words. The bug didn't occur when I edited a 148 words (or less) entry, but when the count reached 164, it did occur. It also doesn't occur if you edit the first or the last lines of entry.

Simplenote version

1.7.0

OS version

4.4.2

I couldn't replicate this on my Samsung 8 w/ Android 8.0.0 and couldn't find a way to test this yet.

Ref: 1805971-zen

[desnum]

User tested out an older versions of Simplenote and found 1.6.7 to still have the bug.

v1.6.6 also had this bug, v1.6.3 and v.1.6.1 didn't have it. So for now I'll stick to v1.6.3.

In addition to the cursor jumping around, the user would like to add that the page jumps create two other issues:

• copying/pasting can't happen: if you're trying to select more lines than what's visible on the phone's screen, the cursor will jump to the end of the entry
• In v1.7.0 only, as soon as the user tapped on text at the start or middle of the entry and waited for the phone's keyboard to appear, the cursor also jumped to either the middle or the end of an entry.

Ref: 1805971-zen

[noamelf]

This happens to me as well... I'm on:
MIUI 10.2 - Android 8.1
Simplenote 1.7.0

[thabotswana]

User noticed their screen sometimes jumps when opening the keyboard to edit or add to a note. The main example being a shifting of the screen when the keyboard opens rather than the keyboard simply opening. They then have to look for the original section they were on.

Ref: 2121755-zen

[msilbers]

Also reported on:
Xiaomi Pocophone F1 (Android 8.1.0)
Simplenote 1.8.2

video recordings provided internally, reference #2265265-zen

[theck13]

I cannot reproduce the behavior described in the issue or shown in the videos with Simplenote 2.2.0. Feel free to reopen this issue if we receive more reports and include the following details.

Make	Model	Android Version	App Version

Videos would be helpful as well.

[erricgunawan]

There's a new report but it's actually for a newer Android, not older.

4697966-zen:

My android app jumps to end of page each time I type in a word.
Just since the last two recent phone updates.

Make	Model	Android Version	App Version
Samsung	Note 20 ultra	Android version 12	2.23 (148)

I'm asking if they can provide a video for this.

Please let me know if it's better to open a new issue instead.

Update: there's a video recording in the report showing the problem. Didn't upload it here since it might include some personal info.

[erricgunawan]

Another from 4733506-zen:

My Simplenote page keeps jumping around. This started after a recent phone update. I put the cursor in a spot to add a note, delete a note or edited a not...and it jumps to a different spot. How can I stop that?

Simplenote 2.23 (148)
Android Rev 1.0

[erricgunawan]

4733547-zen:

Page(s) scroll to bottom indepenently of my actions.

By entering a pattern of "carriage returns" and back spaces, a number scroll-to-bottom events are seen.

Samsung Galaxy S20FE.
Android version 12.

Video/screen recording is included in the report above.

[erricgunawan]

4769975-zen:

When making notes in simplenote the note scrolls down automatically. Please see video attached.

App version : 2.23(148)
Phone: galaxy s21 5G. SM-G991U1
Android version 12

Screen_Recording_20220210-181822_Simplenote.mp4

[erricgunawan]

4808534-zen:

Im not sure if this is a glitch due to my samsungs newest software update or if its from the newest app update, but the page will scroll to the bottom unprompted. (mid-type, while stagnant reviewing, ect.)
It makes it very difficult to use the mobile app, but I would like to make you aware of this in the event it is more than a sigular case.

[dougaitken]

4808534-zen replied with a video via 4881576-zen

Screen_Recording_20220321-140437_Simplenote.mp4

[thabotswana]

Another report in 5431523-zen:

while editing a note the cursor will jump to the end of the note. If you just set the phone down on the desk with no hands anywhere near the phone, the cursor will jump between where you were editing to the end of the note repeatedly, back and forth, all on it's own.

App version : 2.24.1 (150)
Android version 12

Screen_Recording_20220728-091308_Simplenote.mp4

[erricgunawan]

5782918-zen:

When typing on the top of the page, it keeps randomly jumping to the bottom of the page and putting the cursor at the bottom. This major bug greatly interferes with note taking on my brand new Samsung S22 Android phone

Device: samsung SM-S901U1 (r0q)
System: Android 13 (33)
App: Simplenote 2.25 (153)

Logs:

2022-12-11 23:24:56.902 - LAYOUT: Small, portrait
2022-12-11 23:24:58.229 - NETWORK: WIFI (650.00 Mbps)
2022-12-11 23:24:58.229 - SCREEN: Created (NotesActivity)
2022-12-11 23:24:58.263 - NETWORK: WIFI (650.00 Mbps)
2022-12-11 23:24:58.263 - SCREEN: Created (NoteListFragment)
2022-12-11 23:24:58.292 - ACTION: App opened
2022-12-11 23:24:58.294 - SYNC: Started account bucket (NotesActivity)
2022-12-11 23:24:58.294 - SYNC: Started preference bucket (NotesActivity)
2022-12-11 23:24:58.294 - SYNC: Started note bucket (NotesActivity)
2022-12-11 23:24:58.294 - SYNC: Started tag bucket (NotesActivity)
2022-12-11 23:24:58.294 - SYNC: Added note bucket listener (NotesActivity)
2022-12-11 23:24:58.294 - SYNC: Added tag bucket listener (NotesActivity)
2022-12-11 23:24:58.317 - SYNC: Added preference bucket listener (NoteListFragment)
2022-12-11 23:25:04.248 - SYNC: Removed preference bucket listener (NoteListFragment)
2022-12-11 23:25:04.249 - SCREEN: Paused (NoteListFragment)
2022-12-11 23:25:04.249 - SYNC: Removed tag bucket listener (NotesActivity)
2022-12-11 23:25:04.249 - SYNC: Removed note bucket listener (NotesActivity)
2022-12-11 23:25:04.249 - SCREEN: Paused (NotesActivity)
2022-12-11 23:25:04.284 - SYNC: Started account bucket (PreferencesActivity)
2022-12-11 23:25:04.284 - SYNC: Started preference bucket (PreferencesActivity)
2022-12-11 23:25:04.284 - SYNC: Started note bucket (PreferencesActivity)
2022-12-11 23:25:04.284 - SYNC: Started tag bucket (PreferencesActivity)
2022-12-11 23:25:08.876 - NETWORK: Heartbeat received
2022-12-11 23:25:18.934 - NETWORK: Heartbeat received
2022-12-11 23:25:19.357 - ACTION: App closed
2022-12-11 23:25:27.448 - SYNC: Started account bucket (PreferencesActivity)
2022-12-11 23:25:27.448 - SYNC: Started preference bucket (PreferencesActivity)
2022-12-11 23:25:27.449 - SYNC: Started note bucket (PreferencesActivity)
2022-12-11 23:25:27.449 - SYNC: Started tag bucket (PreferencesActivity)
2022-12-11 23:25:28.987 - NETWORK: Heartbeat received
2022-12-11 23:25:30.153 - ACTION: App closed
2022-12-11 23:25:39.054 - NETWORK: Heartbeat received
2022-12-11 23:25:49.105 - NETWORK: Heartbeat received
2022-12-11 23:25:59.172 - NETWORK: Heartbeat received
2022-12-11 23:26:05.212 - NETWORK: WIFI (702.00 Mbps)
2022-12-11 23:26:05.213 - SYNC: Started account bucket (SyncWorker)
2022-12-11 23:26:05.213 - SYNC: Started note bucket (SyncWorker)
2022-12-11 23:26:05.214 - SYNC: Started tag bucket (SyncWorker)
2022-12-11 23:26:05.214 - SYNC: Started preference bucket (SyncWorker)
2022-12-11 23:26:09.221 - NETWORK: Heartbeat received
2022-12-11 23:26:19.286 - NETWORK: Heartbeat received
2022-12-11 23:26:29.347 - NETWORK: Heartbeat received
2022-12-11 23:26:39.408 - NETWORK: Heartbeat received
2022-12-11 23:26:49.472 - NETWORK: Heartbeat received
2022-12-11 23:28:50.839 - NETWORK: Heartbeat stopped
2022-12-11 23:28:50.855 - SYNC: Started account bucket (PreferencesActivity)
2022-12-11 23:28:50.855 - SYNC: Started preference bucket (PreferencesActivity)
2022-12-11 23:28:50.856 - SYNC: Started note bucket (PreferencesActivity)
2022-12-11 23:28:50.856 - SYNC: Started tag bucket (PreferencesActivity)

[adamjohndaly]

Ok, so, question: Im on a new phone now (Galaxy S22 ultra), and for some reason the screen keeps scrolling all the way to bottom of the note every few seconds. Any idea why or how to fix it?

Device: samsung SM-S908U (b0q)
System: Android 13 (33)
App: Simplenote 2.25 (153)

Ticket 5767111

[mdrockwell]

For the last month on my SG22, simplenote jumps to the end of every note that I try to use. When a note is open, every few characters the note jumps to the end making Simplenote useless.

Device: Samsung Galaxy S22
App version: 2.25
Ticket: 5799413-zd-woothemes

[mdrockwell]

I've been using Simplenote on Android for several years now and really like it. I currently use a Samsung S21 Ultra. Recently I've been encountering an issue where the app automatically scrolls to the very bottom of a note when I try to edit it regardless of where I'm editing it. This makes the app very challenging to use. Any help would be greatly appreciated.

Device: Samsung S21 Ultra
Ticket: 5814503-zd-woothemes

[azollafox]

Recently several of my often-used notes are behaving oddly in the Android app. When I am in the note editing, the view will suddenly jump to the bottom of the note so that I cannot see what I am typing. If I start typing again or scroll up, I can see the location of the edit and resume. But I am wasting a lot of time as I put up with this unexpected action.

5802610-zd-woothemes

Samsung Galaxy 21+
Android 13

[azollafox]

For Samsung users we can ask them to try the current steps for repairing apps:

1. Hold down the Volume Up and Power button at the same time > release when you see the Samsung logo appear. This will load a special screen with options. Be very careful in this screen!
2. Use the “Volume Down” button to move down the list of options until the “Wipe cache partition” is highlighted. Tap the power button to select it.
3. Use the “Volume Down” button again to highlight “Yes” in the confirmation screen – tap power button to select it. When the process is finished, you’ll be returned to the main screen listing all the advanced options from step 2.
4. Use the “Volume Down” button again to scroll to highlight the last option in the list: “Repair Apps”. Tap the power button to select it. A new screen will show the progress of repairing apps on the device. Once completed, the device will reboot.
5. Test to see if the scrolling issue is resolved.

[phantomlord2oo]

Just tried that (Samsung Galaxy S21) and it's still scrolling to the bottom when I try to edit.

[reginabally]

if editing a note the screen shoots off to the end of the note after a second or 2 of typing but the cursor is where I left off, ie i need to scroll back, then type a word or two and then im sent back down to the end of note, ready to scroll back again.

2.25 (153) android 13 phone One ui 5.0

5823181-zd-woothemes

[azollafox]

One of our users wrote in to let us know a step that seemed to fix this:

I hope I've found the fix. It appears to be the grammarly function embedded into the Samsung keyboard. I've turned off the edit text for simplenote. Which is good as it seems to have stopped the jumping to end issue. Bur does mean spelling etc Not corrected

[azollafox]

another report, no OS or Simplenote version specified yet

5863936-zd-woothemes

[mdrockwell]

I've used this app for more than a year now. But with a recent update it auto scrolls to the bottom of every note. It's making the app unusable. I'll have to change to a new app sadly.

From an app review.

[azollafox]

Another report Simplenote v2.25 on Android 13 (Galaxy A32 5G smartphone)

[smr888]

The fix quoted by azollafox, turning off that function of the Samsung keyboard for Simplenote specifically, fixed the problem for me. Thank you so much for posting that, because it's an unbelievably annoying problem when you're just trying to make a few edits and it keeps leaping to the bottom.

[CameronMilliken]

SimpleNote version 2.25 (153), using on Samsung galaxy S21, android 13.

Same problem with my Samsung tablet, Galaxy Tab S6 Lite, android v13 (it was OK before the software update).

It's fine when using it on my laptop, Windows 10 and Chrome.

6017207-zd-woothemes

[CameronMilliken]

Thank you for the reply. I have been unable to find a fix for this issue either on the Simplenot site or through general Google searches. It appears, though, that others are experiencing the same issue. Below is the information you requested....

Device used: Galaxy S20 FE 5G

OS: Android version 13
Simplenote version: 2.25
Exact description: I open an existing note and place the cursor somewhere in the text. After typing a character and a slight pause (less than one second), the screen very quickly scrolls by itself to display the bottom of the note. This behavior continues somewhat randomly but quite often while trying to enter text. It is headache-producing.

Hoping you can reproduce the issue and figure out how to fix.

6020112-zd-woothemes

[joashrajin]

A few months ago it developed a bug where the cursor jumps to the end of the note when you pause for a couple of seconds while editing a note.

SimpleNote version 2.27 (157), using on Samsung galaxy S21, Android 13. Same problem with my Samsung tablet, Galaxy Tab S6 Lite, Android v13

6523524-zd-woothemes

[joashrajin]

Since this is happening also on Android 13, I have changed the title of the issue

[mdrockwell]

Some instances of this mentioned in the forums:

This is really annoying and sad, Simplenote was brilliant and just what I needed, but a few months ago it developed a bug where the cursor jumps to the end of the note when you pause for a couple of seconds while editing a note. It’s really annoying and makes using the app on the phone almost impossible. I’ve fed back about this a few times but it’s not been fixed. They just said this is a known problem that they would look at. And they refer me to this forum .

SimpleNote version 2.27 (157), using on Samsung galaxy S21, Android 13. Same problem with my Samsung tablet, Galaxy Tab S6 Lite, Android v13 (it was OK before the software update). It’s fine when using it on my laptop: Windows 10 and Chrome.

I know other people have had this problem too. Do we think they will fix this ever? Or is it time for me to switch to another note taking app? I’ve be grateful to hear from people, thanks.

Same behavior on mine. Started about a few months ago. pretty annoying for edits.

Galaxy A32 5G. One UI v 5.1

android 13

Ive got the same problem with cursor jumping to bottom of a note. Real painful. Please fix! Samsung S20 FE 5H Thanks

Same behavior on an S21. Considering abandoning Simplenote, even though I like it!

[Nikomaru14]

I'm just a user, sorry if I'm not allowed to post here. I have this issue on my Samsung S7+ Tablet (One UI 5.1, Android 13, Simplenote 2.27 (157)). However, I do not have this issue on my Samsung Note10+ Phone (One UI 4.1, Android 12, Simplenote 2.27 (157)). I can confirm that disabling "Suggest text corrections” in the Samsung keyboard options for the SimpleNote app only, does fix this issue. Hope this helps!

[reginabally]

I too have been having the issue of the display jumping to the end of the file, even though the cursor stays at the data inputting location. I get around this bug by selecting the keyboard settings, Samsung Keyboard, hit the gear, turn OFF Predictive text.

https://forums.simplenote.com/forums/topic/becoming-unusable-on-android-phone-jumping-to-bottom-of-note-bug/?view=all#post-794

[erricgunawan]

1-star Android review:

Used it for years, but now it is close to impossible, because the note is always scrolled to the end of the text. And not only on opening. But even during editing. Last for half a year on different androids. Found this bug in the app forum, but no reply from dev

[erricgunawan]

Report from Forum:

https://forums.simplenote.com/forums/topic/end-of-text-jumps-down-automatically/?view=all

Samsung Galaxy A73 5G android version 13
Samsung Galaxy S23, Android version 14

[erricgunawan]

1-star Android App Review (8070227-zen):

There is a critical bug that notes are scrolled to the end from time to time.

Samsung Galaxy Z Fold5
App version code: 164
App version name: 2.31
Android version: Android 13 (SDK 33)

[erricgunawan]

I have been using Simplenote for years without issue and it still works fine on my iPad but since I’ve been using it on my Samsung s24 ultra things are different. I can place the cursor where I want to type and I can enter text without issue, but as soon as I hit enter the cursor moves all the way to the bottom of the page. So now I have to scroll back to where I was entering text to continue with my note.

https://forums.simplenote.com/forums/topic/glitch-or-just-a-setting/?view=all#post-2540