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Navigating/Scrolling issue on iOS14 #888

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jgwill opened this issue Sep 18, 2020 · 19 comments · Fixed by #916
Closed

Navigating/Scrolling issue on iOS14 #888

jgwill opened this issue Sep 18, 2020 · 19 comments · Fixed by #916
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@jgwill
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jgwill commented Sep 18, 2020

Expected

(Required)

Be able to scroll and select where I want to position myself.

Observed

(Required)

When the cursor is somewhere and scrolling few pages then select where to position next, it does not, instead it position somewhere in between (which is undesired)

Reproduced

(Required)

1.make a few pages text on a note on iOS 14
2. Navigate to first page
3.scroll down 2 pages and position somewhere in the page
4. It should not position there but somewhere in between

(Optional) If applicable, add screenshots, animations, or videos to help illustrate your problem.

(Optional) If you reproduced the bug on a specific device, please replace DEVICE_MAKE, DEVICE_MODEL, IOS_VERSION, and APP_VERSION below with the details for that device. If you reproduced the bug on multiple devices, please add a row for each device.

Make Model iOS Version App Version
IPhone 8 plus IOS 14 4.23
@reginabally
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reginabally commented Sep 22, 2020

Also reported in 3334157-zen on iPhone 8, iOS 14, App version 4.23.

@msilbers
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reported in 3337179-zen on iOS 14

@reginabally
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Device information for 3337179-zen: iPhone 7, iOS 14, App version 4.23.

Can also replicate this on iPhone SE, iOS 14, App version 4.23.

@jleandroperez
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3332890-zen

@jgwill
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jgwill commented Sep 25, 2020

I am also experimenting text-navigation issue in other app on iOS 14, they are just not that bugging the whole navigation process so we might have to report or collaborate with Apple on it because its source might be iOS itself.

@jleandroperez
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I'll do my best to take a look at this one next week. Thanks everyone for the heads up!

@azollafox
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I think this is likely the same issue, but wanted to share in case I'm off about that

I've noticed that since iOS 14 and still with 14.0.1 and Simplenote 4.24, I have problems selecting words and sentences. Usually you click a little longer on sth and iOS offers that little menu for selecting, copying and pasting text. A lot of times it doesn't come at all, despite clicking several times at different words, varying time I keep clicked. Then I gotta close the note and reopen it. I never had this before iOS 14.

Reported in iOS 14.0.1 , Simplenote 4.24 #3353257-zen

@reginabally
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Reported in iOS 14.0.1, Simplenote 4.24, #3357888-zen.

@malinajirka
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Reported in iOS 14.0.1, Simplenote 4.24, #3374715-zen.

@azollafox
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Reported again on iPad and iOS #3382212-zen

Its difficult to, as in no or slow resonse, for the “select all/copy/ paste” to appear when you put down the cursor, You have to try several times.

And when you scoll down the page to find the place to paste text -if you are not fast enough in putting the cursor down, holding it there, it autoscrolls back to the last place the cursor was set on. Its very irritating, and time consuming :-) 

@jleandroperez jleandroperez self-assigned this Oct 13, 2020
@jleandroperez jleandroperez added this to the 4.25.1 milestone Oct 13, 2020
@jleandroperez jleandroperez modified the milestones: 4.25.1, 4.26 ❄️ Oct 15, 2020
@jleandroperez
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Closed via #916.

Thank you for reporting this @jgwill, and apologies it took a while to get this patched up!!

@jleandroperez
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By the way: Shipping next week in 4.26!

@jgwill
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jgwill commented Oct 27, 2020

Closed via #916.

Thank you for reporting this @jgwill, and apologies it took a while to get this patched up!!

Your welcome !!
But I am still struggling with it, I'm wondering why? It might be accessibility tool I'm using or is there anyone who still has issue with navigating ?
Regards

@jleandroperez
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Apologies about the late reply @jgwill, lost the notification somehow!!
Would it be possible to get a demo video? (that'd help a loot narrowing things down).

Thanks in advance!!

P.s.: For the record we're further improving Navigation / Scrolling in Simplenote 4.27 (out in a few weeks). Ref #921

@jgwill
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jgwill commented Nov 5, 2020 via email

@jleandroperez
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@jgwill Thanks a lot for taking the time!!

Reopening this issue to further investigate!

@jleandroperez jleandroperez reopened this Nov 5, 2020
@jgwill
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jgwill commented Nov 6, 2020 via email

@jgwill
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jgwill commented Nov 14, 2020

Just let you know that with latest version 4.26 it is now working fine :)
thanks
Regards

close #888

@jleandroperez
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Awesome! I'm glad to hear all is good!

@jgwill Thank you for helping us improve Simplenote!!!

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6 participants