Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Older Classic Themes - Font family not reflected in editor #6999

Open
cuemarie opened this issue Apr 5, 2023 · 5 comments
Open

Older Classic Themes - Font family not reflected in editor #6999

cuemarie opened this issue Apr 5, 2023 · 5 comments
Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Platform] Atomic [Platform] Simple [Pri] Low Themes Triaged [Type] Bug Something isn't working User Report This issue was created following a WordPress customer report

Comments

@cuemarie
Copy link

cuemarie commented Apr 5, 2023

Quick summary

On certain older classic themes, the font family is not displayed in the editor, though it does appear on the live site.

Themes presenting this issue:

  • Libretto
  • Independent Publisher 2
  • Cerauno
  • Twenty Eleven

I haven't been able to identify a pattern to the themes where this shows up, but see bottom of report for further testing notes.

Steps to reproduce

  1. On a Simple or AT site, activate one of the themes listed above
  2. In a new page or post, add text in a paragraph block.
  3. Enable Paragraph block > Block Settings > Typography > Font Family
  4. Change the font family selection

What you expected to happen

The font in the editor to change to reflect the selected font family, or default font family.

What actually happened

No change occurs.

Deactivating Editor > Preferences > Use Themes Styles reverts the font to a larger typescale, making it easier to read, but does not workaround the issue.

Screen.Capture.on.2023-04-05.at.11-08-12.mp4

The Live Site still displays the default font:

Markup on 2023-04-05 at 11:09:44

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

Simple, Atomic

Logs or notes

Tested on Simple and Atomic sites using WP v6.2, Gutenberg 15.4.0

  • On WPcom Simple and AT sites, this issue presented on the following tested themes:

    • Libretto
    • Independent Publisher 2
    • Cerauno
    • Twenty Eleven
  • On the same Simple and AT sites, the following themes did not present the issue:

    • Yuga (FSE)
    • Twenty Fifteen
    • Twenty Twenty
    • Twenty Twenty-One
  • On a Pressable site not connected to WordPress.com, Libretto did not present the issue in either Gutenberg 15.4.0 or 15.5.0. Other tested themes like Twenty Eleven WordPress.com and Cerauno don't have a Font Family selection in the block settings.

Screen.Capture.on.2023-04-05.at.11-24-27.mov

Originally this issue had been reopened: Automattic/wp-calypso#57043 however based on my testing, this does not look like a full regression of that issue.

This is another older (closed) issue that might inform what's happening here: #3280

@cuemarie cuemarie added [Type] Bug Something isn't working User Report This issue was created following a WordPress customer report labels Apr 5, 2023
@github-actions github-actions bot added [Platform] Atomic [Platform] Simple [Pri] High [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts labels Apr 5, 2023
@cuemarie
Copy link
Author

cuemarie commented Apr 5, 2023

Newer reports from the closed Automattic/wp-calypso#57043:

  • Dec 29, 2022 - 3274950-hc "where I had to suggest turning off Theme styles to increase the font size in the Editor since it was too tiny and unstyled with their Independent Publisher 2 theme and Gutenberg: v14.7.3 on Simple Site."
  • Mar 5, 2023 - 5966311-zd-woothemes / Atomic site / Theme: Libretto - slack thread: p1678005345692659-slack-C03TY6J1A

@github-actions
Copy link
Contributor

github-actions bot commented Apr 5, 2023

Support References

This comment is automatically generated. Please do not edit it.

  • 5966311-zen

@cuemarie cuemarie added [Pri] Normal Triaged and removed [Pri] High [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts labels Apr 5, 2023
@cuemarie
Copy link
Author

cuemarie commented Apr 5, 2023

📌 ACTIONS

  • Shared here for insight on where best to direct this next: p1680721168736269-slack-C029FM1EH
  • Assigned to Themes

@cuemarie cuemarie transferred this issue from Automattic/wp-calypso Apr 6, 2023
@cuemarie
Copy link
Author

cuemarie commented Apr 8, 2023

For any future HEs that run into reports of this, it's advised to recommend users switch to a more updated theme. For more see: p1680721168736269-slack-C029FM1EH

@dsas
Copy link
Contributor

dsas commented Sep 15, 2023

I've also reproduced this on Twenty Thirteen and Exford

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Sep 15, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Platform] Atomic [Platform] Simple [Pri] Low Themes Triaged [Type] Bug Something isn't working User Report This issue was created following a WordPress customer report
Projects
None yet
Development

No branches or pull requests

2 participants