WS_OPEN_ERROR_UNDERLYING_IO_OPEN_FAILED on a specific device

[kykymber]

An error WS_OPEN_ERROR_UNDERLYING_IO_OPEN_FAILED appears when using SpeakTextAsync method from CognitionServices SDK for Unity C#; speak_text_async method from Python sample; Speech CLI
The problem is the same for a speech recognition

Current behavior
API doesn't work. The error appears.
Error message:
"CANCELED:
Reason=[Error]
ErrorDetails=[Connection failed (no connection to the remote host). Internal error: 11. Error details: Failed with error: WS_OPEN_ERROR_UNDERLYING_IO_ERROR
wss://germanywestcentral.tts.speech.microsoft.com/cognitiveservices/websocket/v1
X-ConnectionId: 68bd7d7cf8804b2098abd3f4de990cc7 USP state: 2. Received audio size: 0 bytes.]
Did you update the subscription info?"

Expected behavior
Method is working and return the synthesis data.

Version of the Cognitive Services Speech SDK
1.25 Unity C#; 1.27 python; 1.27 CLI

Platform, Operating System, and Programming Language

• Windows 10, 11
• ASUS ROG Strix G713QE x64
• C# Unity SDK 1.25
• Python 1.27
• Speech CLI 1.27

Additional context

• It seems like the issue is similar to Connection failed (no connection to the remote host) WS_OPEN_ERROR_UNDERLYING_IO_OPEN_FAILED #1911 TTS Failed with error: WS_OPEN_ERROR_UNDERLYING_IO_OPEN_FAILED Received audio size: 0 bytes. #1919 China Android cognitiveservices.speech WS_OPEN_ERROR_UNDERLYING_IO_OPEN_FAILED #1921
• VPN do not helps to solve the issue
• The issue exists for me only at my Asus laptop running on Windows. It's permanent and not depend on subscription key or endpoint region (I've tried both personal and company resources), also it's not depend on network provider and country
• The issue is NOT reproduced on any other devices and builds running at the same environment (same Azure resources, same keys and regions): Acer laptop running on Windows 10, Android and iOS phones, MacOS laptops
• Log file attached
  azure_synthesis_log.txt

[kykymber]

I finally found the reason and solution for this issue.

The issue was with a disrupted Windows update process, which prevented required updates from being installed on my PC.
When running the "spx synthesize --voices" command via CLI, I received a different error message which helped me find a solution. It stated, "The requested security package does not exist."

The reason for my Windows not receiving updates was due to the specific behavior of the Crypto-Pro program, which is used in Russia for interaction with government resources.

Found it on Reddit https://www.reddit.com/r/techsupport/comments/q2kb19/the_requested_security_package_does_not_exist/

I actually resolved this issue some time ago, thanks. The problem was in schannel.dll, so my Windows couldn’t have connected to any Microsoft service and some apps - to their servers.
One of the programs (CryptoPro) was overwriting it, so I went to the registry and blocked it from doing so. This is a local program from my country so I doubt you’ll have it.
Solution was in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\CProPatches\SCHANNEL