Window stuck in Loading data

[sisoe24]

Current behavior

App window stuck in Loading data... screen.
Reloading/Force Reloading, quitting the app or rebooting the computer does not solve it.
The options work fine, I can check for updates and so on.

Steps to reproduce

Can't verify that it happens again but what I did was Reloading the app with the shortcut CMD R after adding a new local storage.

Environment

• Boostnote version: 0.8.2
• OS version and name: macOS Mojave 10.14.6

[JohnVidler]

Seeing the same behavior on Windows 10, Boostnote 0.8.2.

Are you also getting this error in the console (via view -> toggle developer tools):

TypeError: Cannot read property '/' of undefined
    at t.a.getFolder (FSNoteDb.ts:113)
    at t.a.upsertFolder (FSNoteDb.ts:142)
    at t.a.init (FSNoteDb.ts:75)
    at async Dr (createStore.ts:1414)
    at async Promise.all (index 0)
    at async file:/C:/Users.../boostnote.next/resources/app/compiled/bundle.js:1392

(slightly redacted install path, but otherwise untouched)

[Rokt33r]

@sisoe24 Can open dev tools and share the error message to here like #581 (comment)?

[Rokt33r]

@JohnVidler I think you've touched storage data from outside of the app. boostnote.json file In your storage folder should have foldreMap directory.

[sisoe24]

yes. same type of message

TypeError: Cannot read property '/' of undefined
    at t.a.getFolder (bundle.js:1392)
    at t.a.upsertFolder (bundle.js:1392)
    at t.a.init (bundle.js:1392)
    at async Dr (bundle.js:1392)
    at async Promise.all (index 2)
    at async file:/Applications/Boost%20Note.app/Contents/Resources/app/compiled/bundle.js:1392

I also tried to launch it from the terminal and once I click bundle.js:1392 it outputs this

[18546:0813/195918.397313:ERROR:CONSOLE(24)] "Empty response arrived for script 'devtools://devtools/remote/serve_file/@6b399513fa601bc2253d3f59cb5c79b581a95fb3/cm_modes/cm_modes_module.js'", source: devtools://devtools/bundled/shell.js (24)
[18546:0813/195918.424693:ERROR:CONSOLE(109)] "Uncaught (in promise) Error: Could not instantiate: CmModes.DefaultCodeMirrorMimeMode", source: devtools://devtools/bundled/shell.js (109)
[18546:0813/195918.426210:ERROR:CONSOLE(109)] "Uncaught (in promise) Error: Could not instantiate: CmModes.DefaultCodeMirrorMimeMode", source: devtools://devtools/bundled/shell.js (109)
19:59:19.287 › Checking for update
19:59:20.074 › Update for version 0.8.2 is not available (latest version: 0.8.2, downgrade is disallowed).

[sisoe24]

It kind of happens on Linux (Kubuntu 20.04) as well, although it doesn't get stuck and keeps working fine. If I delete all of the Boostnote related folder/files inside, then it works.
Same for macOS; If I delete all of the Boostnote related contents, I can use the app again.

[sisoe24]

OK I believe I found what was the problem.

I've installed Boostnote with chocolatey on Windows and only now I've realize that the Boostnote app is an older version (as at first glance I thought was just a different OS version).

So after I deleted the Boostnote content folder and everything worked again, I've created again a storage and got the same problem. Removed older Boostnote and installed the newer one from the website and it worked fine.

Just to be sure, I've downloaded older Boosnote again e was able to reproduce the error. One note thought is that even after deleting the folder that the old Boostnote creates, the new Boosnote still hangs till all the files and folder all deleted, so not only the once created by the older version.

So it seems that I am ok on my part. Let me know if I have to close the issue.

[Code-5]

Hi, I have the same problem on Windows 10. On startup Boost note freezes and says loading data. When I remove the source files from the folder it starts okay. When I copy the sources files back to folder, the same problem happens again. I tried to update but it tells me you're using the latest version. I uninstalled and reinstalled but get the same thing. What should I do? Any advice?

[Rokt33r]

@sisoe24 Sorry for my late answer. Yeah, the file system is still fragile if you have corrupted data. We will introduce some tolerance so the app can deal with the problem by itself.

@Code-5 What are the sources files?

[pietervallen]

I had the same issue in the MacOS version. It occurred after I pasted images in the markdown document. I cannot share my sourcefiles because it contains confidential data, but I try to reproduce with test data

[Flexo013]

Possible dupe of #502

[Rokt33r]

@pietervallen Could you share me the name of the image file?

[Dimitri1124]

I had the same issue in the Windows 10 version 64 bits. My version Boostnote is 0.9.0 and after try to open i have this same message. I try all of the solution the people give in this issue but not sucess. I try to Reloading/Force Reloading, quitting the app, rebooting the computer and uninstall and reinstall. Same result.

[pietervallen]

Hi sorry for the late reply, i was away. The filename was a Apple screenshot: Screenshot 2019-09-20 at 16.45.06.png

[danieltichiyama]

Hi, I'm having a similar issue in that "Loading Data..." is the only thing that appears. Running:

BoostNote: Version 0.9.0 (0.9.0)
MacOS: Mojave 10.14.3

Here's a screenshot with devtools open

[BhupeshRohilla]

I faced a similar issue as well but with TypeError.
BoostNote: Version 0.9.0 (0.9.0)
macOS Catalina 10.15.5
I reinstalled the app but it works fine only for first time.

[olividir]

I am also getting this behavior, BoostNote is stuck at loading when I try to open it. This started happening on my newest update (might it have something to do with the kernel?)
Version: 0.16.1-1
Manjaro GNOME (kernel 5.8.16)
Rebooting has not worked (haven't removed/installed again yet).

[myrcutio]

Same issue here, force reload does nothing and nothing loads.

[markt-checkit]

Same here. Is there a workaround?

[DenisTome]

Same on Ubuntu

[hu-chia]

same, is there any way open my notes?!!

[remylavergne]

Same here...

• macOS Big Sur

Someone found a workaround ?

[markt-checkit]

I've switched to Apple Notes for now. You can go in to the messages in the folder and try and retrieve them. But I had alot of notes and would take forever, so I've decided to take the hit and move on.

[Rokt33r]

I assume you or some automation tool in your machine manipulate your note storage. Please check all JSON files in your note storage are valid. @remylavergne @danieltichiyama

[Rokt33r]

If you cannot fix the problem by yourself, please join our slack and send DM to me.

Also, I'll try to improve tolerance against corrupted data of file system-based storage. Please follow this issue.
https://github.com/BoostIO/BoostNote.next/issues/746

[lcarmenate1997]

I did the same thing and I solved it by recreating the local space folder where I had my notes. In my case I had a local space in E:\Boost Notes and I changed the letter of the storage drive to D:\Boost Notes and there the problem of infinite load appeared. To fix it in an easy way change the letter of the storage drive again to "E" (previous letter) and the error disappeared. I hope my temporary solution will help you