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Does not work with another google user #6

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roukmoute opened this issue Feb 12, 2021 · 3 comments
Closed

Does not work with another google user #6

roukmoute opened this issue Feb 12, 2021 · 3 comments
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support User support requests

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@roukmoute
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Hi,

It works very well with my main user.
But when I connect to another user on my google meet, it does not work at all.

Do you have any idea for that?

@ChrisRegado
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Hi @roukmoute,

There shouldn't be any problems with using multiple Google accounts.

  1. Is your secondary user account set to a language other than English by any chance?
  2. In your browser console, are there any errors that appear during calls? Particularly when you try to mute/unmute via the web UI or Stream Deck buttons? (If you're not familiar with how to check this, please follow the instructions from Disconnected #5 to create and upload logs.)

@ChrisRegado ChrisRegado added the support User support requests label Feb 12, 2021
@roukmoute
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roukmoute commented Feb 16, 2021

OK this is the language!
I'm french and my secondary account is set in French.

I've switched here: https://myaccount.google.com/u/1/language

Thanks :)

Any chance to use it on another language 😛?

@ChrisRegado
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Quick update here. As of release v1.2.0, all buttons except the new Raise/Lower Hand button should work in any language.

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