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Reduce time/flow for purchasing an order? for Shopify ChatBot #10960

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jekram opened this issue Jan 20, 2021 · 8 comments
Closed

Reduce time/flow for purchasing an order? for Shopify ChatBot #10960

jekram opened this issue Jan 20, 2021 · 8 comments

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@jekram
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jekram commented Jan 20, 2021

Reduce time/flow for purchasing an order? For Shopify ChatBot

  1. Remove asking for how many items to order from the main flow and have them at the checkout time. Even there let the customer modify at the time of checkout by having the customer the ability to modify # of items.

  2. When showing the checkout we should show the email, and mailing address if we have it. Have the option for the customer to modify it. Most of the customers would use what they have by default.

  3. We should count the number of clicks it is taking now and the number of clicks it will take in the future for new and repeat
    customers.

  4. In the Order status remove the option of checking order status by number. We should show the last n orders by default.

  5. Any thing else

@bjafri5
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bjafri5 commented Jan 20, 2021

This is in progress. Will continue work on this tomorrow

@bjafri5
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bjafri5 commented Jan 21, 2021

I have made the changes for both Messenger and WhatsApp commerce chatbots. This can be tested once merged

@bjafri5
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bjafri5 commented Jan 22, 2021

@sojharo please test

@sojharo
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sojharo commented Jan 22, 2021

For new customers, after asking for the address, it asks for the email again. @bjafri5 please look into it

This was referenced Jan 22, 2021
@bjafri5
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bjafri5 commented Jan 22, 2021

@sojharo please test on production

@ImranBinShoukat
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@bjafri5 please make the following change here.

When we show the recent orders, "we should please select from the following or enter the order id to view the order status" and remove the option "Enter order id to..."

Screenshot 2021-01-25 at 1 55 14 PM

@bjafri5
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bjafri5 commented Jan 27, 2021

@sojharo please test on production

@sojharo
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sojharo commented Jan 27, 2021

I have tested it. Also let's get further feedback from Sir.

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