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Spitfire-Error 403 when trying to login #28

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GMJ007 opened this issue Jan 14, 2021 · 4 comments
Open

Spitfire-Error 403 when trying to login #28

GMJ007 opened this issue Jan 14, 2021 · 4 comments

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@GMJ007
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GMJ007 commented Jan 14, 2021

Platform: Desktop
Operating system: Windows 10 (fully updated)
Browser: Chrome, Edge, Firefox
URL: https://ych.commishes.com/

What were you trying to do: Log in to my account from the homepage. (also tried to login from other points, such as through the Ping page, or from an auction listing itself)

What was supposed to happen: I would be taken to the login page to enter my credentials

What happened: Received a "Spitfire - Server Error" page that only stated: "403 - Not logged in"
URL shown on this error page was "https://account.commishes.com/user/activate/", which is not the URL that I expected to go to originally.

@WoozyMoo
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Same problem on my end. I was curious to see if anyone mentioned this yet, and it looks to be so.
I can still access it through my phone; maybe because I'm already logged in, but I'm too scared to log off in case I can't get back on.
I have pending commissions, and such, so this error hit at a pretty bad time; I'm sure that goes for most people using the site though.

@Csardelacal
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Hey there @GMJ007 and @WoozyMoo,

Thanks for reporting the issue. We recently made a minor change that causes the system to request activation for accounts that are not yet verified. This seems to have been a side effect of this.

We have pushed a patch to the server that should fix this. Can you verify this is the case?

@WoozyMoo
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Hey there @GMJ007 and @WoozyMoo,

Thanks for reporting the issue. We recently made a minor change that causes the system to request activation for accounts that are not yet verified. This seems to have been a side effect of this.

We have pushed a patch to the server that should fix this. Can you verify this is the case?

Yes, it appears to be working now!

@GMJ007
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GMJ007 commented Jan 15, 2021

Hey there @GMJ007 and @WoozyMoo,

Thanks for reporting the issue. We recently made a minor change that causes the system to request activation for accounts that are not yet verified. This seems to have been a side effect of this.

We have pushed a patch to the server that should fix this. Can you verify this is the case?

I just tried again and it's working perfectly. Thanks so much for your assistance!

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