[HOLD #11768] [$1000] Login - After creating a new account the user is not brought to Concierge conversation

[kbecciv]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Action Performed:

1. Navigate to https://staging.new.expensify.com/
2. In the email field, enter a gmail email address for a new account
3. Press continue
4. Set a password that follows the password requirements
5. After setting the password, verify user is brought to Concierge conversation

Expected Result:

After creating a new account the user is brought to Concierge conversation

Actual Result:

After creating a new account the user is not brought to Concierge conversation

Workaround:

Unknown

Platform:

Where is this issue occurring?

• iOS
• Android
• Mobile Web

Version Number: 1.2,17.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5781215_Issue_Concierge_chat.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @Justicea83 (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[Justicea83]

I was able to reproduce this on staging when when the width of the viewport is at most 800*915. This is an external fix

[melvin-bot]

Triggered auto assignment to @dylanexpensify (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eVoloshchak (External)

[melvin-bot]

Triggered auto assignment to @Gonals (External), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[rushatgabhane]

This needs a RCA right?

[dylanexpensify]

Upwork: https://www.upwork.com/jobs/~010696c2ee4726b141

[melvin-bot]

@eVoloshchak, @Gonals, @dylanexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@eVoloshchak, @Gonals, @dylanexpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[dylanexpensify]

Reviewing today!

[dylanexpensify]

@rushatgabhane what do you mean by RCA? 😂

[melvin-bot]

@eVoloshchak, @Gonals, @dylanexpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@eVoloshchak, @Gonals, @dylanexpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[dylanexpensify]

reviewing today!

[Gonals]

@tjferriss, this is on HOLD :)

[JmillsExpensify]

Taking over this issue as part of the larger navigation project. Also linking to the main tracking issue.

[JmillsExpensify]

Still on hold for the larger react navigation re-write.

[JmillsExpensify]

Still on hold for the navigation re-write.

[JmillsExpensify]

Still on hold for the navigation revamp.

[JmillsExpensify]

Switched out weekly for monthly as the project is large and has no defined ETA.

[JmillsExpensify]

Still on hold for the navigation project.

[Gonals]

on HOLD

[Gonals]

Getting there, but still on HOLD

[eVoloshchak]

Still on HOLD

[Gonals]

This is actually working as expected now. Closing