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10. Reporting bugs errors, asking questions to the CO2MPAS Team.

Víctor Valverde edited this page Feb 13, 2017 · 3 revisions

It is possible to contact the CO2MPAS-Team to notify bugs/errors in the software or to ask guidance regarding the use of the tool. To raise issues to the development team that could be beneficial for other users to check, you can create an issue in the Github page of CO2MPAS. Give as much information as possible regarding the problem faced and, if possible, provide files to the CO2MPAS-Team to be able to replicate the problem. Visit https://github.com/JRCSTU/CO2MPAS-TA/issues and create a new issue. An automatic notification will be sent to the developers and you will receive notifications when an answer is provided. Make sure that your question has not yet been asked before by using the search box.

Note that you can report an issue in the Github page of CO2MPAS directly from thr GUI by clicking the Report an issue... button of the main Menu.

Alternatively, you can send an e-mail to the CO2MPAS functional mailbox: CO2MPAS@jrc.ec.europa.eu

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