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视频播放及文档预览出现错误,提示找不到文件 #211

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ChangTech opened this issue Jun 25, 2023 · 1 comment
Open

视频播放及文档预览出现错误,提示找不到文件 #211

ChangTech opened this issue Jun 25, 2023 · 1 comment

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@ChangTech
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服务运行一段时间后,总是会出现预览文件失败,包括视频及可预览文档,查看日志提示:
在线转码功能出现意外错误。详细信息:java.io.IOException: Cannot run program "C:\Users\ADMINI~1\AppData\Local\Temp\jave\ffmpeg-amd64-3.3.1.exe": CreateProcess error=2, 系统找不到指定的文件。

服务重启后会恢复正常,再运行一段时间后又出会出现类似问题,系统为windows10

@Rescovers
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根据使用手册,自己放一个ffmpeg到KIFTD的路径下面就行,放temp文件夹可能会被视为临时文件被系统回收掉

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