fails to collect any stats

[oppianmatt]

Upgraded to 1.0.14 to see if it would fix the stats collection issue, but it hasn't:

newrelic_plugin_agent -c /etc/newrelic/newrelic_plugin_agent.cfg -f
INFO       2013-07-22 11:05:14 14946  MainProcess     MainThread clihelper                                     run                       L382   : newrelic_plugin_agent 1.0.14 started
INFO       2013-07-22 11:05:14 14946  MainProcess     MainThread newrelic_plugin_agent.agent                   process                   L97    : Polling
DEBUG      2013-07-22 11:05:14 14946  MainProcess     MainThread newrelic_plugin_agent.agent                   send_data_to_newrelic     L186   : Done, will send remainder of 0 metrics
WARNING    2013-07-22 11:05:14 14946  MainProcess     MainThread newrelic_plugin_agent.agent                   send_components           L195   : No metrics to send to NewRelic this interval
INFO       2013-07-22 11:05:14 14946  MainProcess     MainThread newrelic_plugin_agent.agent                   process                   L111   : All stats processed in 0.00 seconds, next wake in 60.00

Running ubuntu 10.04 and python 2.6.5

Here is the config file:

%YAML 1.2

---
Application:
  license_key: [REDACTED]
  poll_interval: 60
  #proxy: http://localhost:8080

  # apache_httpd:
  #   name: hostname
  #   scheme: http
  #   host: localhost
  #   verify_ssl_cert: true
  #   port: 80
  #   path: /server-status

  # couchdb:
  #   name: localhost
  #   host: localhost
  #   verify_ssl_cert: true
  #   port: 5984
  #   username: foo
  #   password: bar

  # edgecast:
  #   name: My Edgecase Account
  #   account: YOUR_ACCOUNT_#
  #   token: YOUR_API_TOKEN

memcached:
  name: localhost
  host: localhost
  port: 11211
  #   path: /path/to/unix/socket

  # mongodb:
  #   name: hostname
  #   host: localhost
  #   port: 27017
  #   databases:
  #     - test
  #     - yourdbname

  # mongodb:   # With Authentication
  #   name: hostname
  #   host: localhost
  #   port: 27017
  #   admin_username: user
  #   admin_password: pass
  #   databases:
  #     test:
  #       username: user
  #       password: pass
  #     yourdbname:
  #       username: user
  #       password: pass

nginx:
  name: hostname
  host: localhost
  port: 80
  verify_ssl_cert: true
  path: /nginx_stub_status

pgbouncer:
  host: localhost
  port: 6000
  user: stats

  # php_apc:
  #   name: hostname
  #   scheme: http
  #   host: localhost
  #   verify_ssl_cert: true
  #   port: 80
  #   path: /apc-nrp.php

postgresql:
  host: localhost
  port: 5432
  user: postgres
  dbname: postgres
  #   superuser: False

  # rabbitmq:
  #   name: rabbitmq@localhost
  #   host: localhost
  #   port: 15672
  #   verify_ssl_cert: true
  #   username: guest
  #   password: guest
  #   detailed: False
  #   resolve_dns: False

redis:
  - name: localhost
    host: localhost
    port: 6379
    db_count: 16
  #     password: foo # [OPTIONAL]
  #     #path: /var/run/redis/redis.sock
  #   - name: localhost
  #     host: localhost
  #     port: 6380
  #     db_count: 16
  #     password: foo # [OPTIONAL]
  #     #path: /var/run/redis/redis.sock

  # riak:
  #   name: localhost
  #   host: node0.riak0.scs.mtmeprod.net
  #   verify_ssl_cert: true
  #   port: 8098

  # uwsgi:
  #   name: localhost
  #   host: localhost
  #   port: 1717
  #   path: /path/to/unix/socket

Daemon:
  user: newrelic
  pidfile: /var/run/newrelic/newrelic_plugin_agent.pid

Logging:
  formatters:
    verbose:
      format: '%(levelname) -10s %(asctime)s %(process)-6d %(processName) -15s %(threadName)-10s %(name) -45s %(funcName) -25s L%(lineno)-6d: %(message)s'
  handlers:
    file:
      class : logging.handlers.RotatingFileHandler
      formatter: verbose
      filename: /var/log/newrelic/newrelic_plugin_agent.log
      maxBytes: 10485760
      backupCount: 3
  loggers:
    newrelic_plugin_agent:
      level: DEBUG
      propagate: True
      handlers: [console, file]
    requests:
      level: ERROR
      propagate: True
      handlers: [console, file]

As you can see even with DEBUG turned on there is little information on what is wrong.

[oppianmatt]

While I said we have python2.6.5 it seems the file starts with python2.7 which we also have installed.

[gmr]

Spacing is off on your config file. It uses YAML (see yaml.org)

%YAML 1.2
---
Application:
  license_key: [REDACTED]
  poll_interval: 60
  #proxy: http://localhost:8080

  memcached:
    name: localhost
    host: localhost
    port: 11211

  nginx:
    name: hostname
    host: localhost
    port: 80
    path: /nginx_stub_status

  pgbouncer:
    host: localhost
    port: 6000
    user: stats

  postgresql:
    host: localhost
    port: 5432
    user: postgres
    dbname: postgres

  redis:
    - name: localhost
      host: localhost
      port: 6379
      db_count: 16

Daemon:
  user: newrelic
  pidfile: /var/run/newrelic/newrelic_plugin_agent.pid

Logging:
  formatters:
    verbose:
      format: '%(levelname) -10s %(asctime)s %(process)-6d %(processName) -15s %(threadName)-10s %(name) -45s %(funcName) -25s L%(lineno)-6d: %(message)s'
  handlers:
    file:
      class : logging.handlers.RotatingFileHandler
      formatter: verbose
      filename: /var/log/newrelic/newrelic_plugin_agent.log
      maxBytes: 10485760
      backupCount: 3
  loggers:
    newrelic_plugin_agent:
      level: DEBUG
      propagate: True
      handlers: [console, file]
    requests:
      level: ERROR
      propagate: True
      handlers: [console, file]