Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Connect Onlyoffice with owncloud #386

Open
samuraiohelson opened this issue Aug 2, 2022 · 1 comment
Open

Connect Onlyoffice with owncloud #386

samuraiohelson opened this issue Aug 2, 2022 · 1 comment

Comments

@samuraiohelson
Copy link

Hi. Please help me, when i try to connect owncloud with onlyoffice i got this error:

"Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 7.1.1.23)"

Logs from the owncloud.log file:

####################################Log start############################
{"reqId":"8yDJpC0dKJF57RfLgYeT","level":3,"time":"2022-08-02T12:55:35+00:00","remoteAddr":"192.168.6.88","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.KbU8VCjjP4cgDTKu-xSqqsmqwm99pxFC9PfWbdDQJ4M","message":"file_get_contents(/var/www/html/owncloud/apps/onlyoffice/assets/en-US/new.docx): failed to open stream: No such file or directory at /var/www/html/owncloud/apps/onlyoffice/controller/callbackcontroller.php#356"}
{"reqId":"Aj4TnPA1wVqYUNQeDYMh","level":3,"time":"2022-08-02T12:55:36+00:00","remoteAddr":"192.168.6.88","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.KbU8VCjjP4cgDTKu-xSqqsmqwm99pxFC9PfWbdDQJ4M","message":"file_get_contents(/var/www/html/owncloud/apps/onlyoffice/assets/en-US/new.docx): failed to open stream: No such file or directory at /var/www/html/owncloud/apps/onlyoffice/controller/callbackcontroller.php#356"}
{"reqId":"isoFiwLMPQb1NJ2MXUNP","level":3,"time":"2022-08-02T12:55:37+00:00","remoteAddr":"192.168.6.88","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/onlyoffice/empty?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY3Rpb24iOiJlbXB0eSJ9.KbU8VCjjP4cgDTKu-xSqqsmqwm99pxFC9PfWbdDQJ4M","message":"file_get_contents(/var/www/html/owncloud/apps/onlyoffice/assets/en-US/new.docx): failed to open stream: No such file or directory at /var/www/html/owncloud/apps/onlyoffice/controller/callbackcontroller.php#356"}
{"reqId":"62HuuHnaRddt8jkPzEds","level":3,"time":"2022-08-02T12:55:39+00:00","remoteAddr":"192.168.8.232","user":"administrator","app":"onlyoffice","method":"PUT","url":"/index.php/apps/onlyoffice/ajax/settings/address","message":"GetConvertedUri on check error: {"Exception":"Exception","Message":"Error occurred in the document service: Error while downloading the document file to be converted.","Code":0,"Trace":"#0 \/var\/www\/html\/owncloud\/apps\/onlyoffice\/lib\/documentservice.php(94): OCA\\Onlyoffice\\DocumentService->ProcessConvServResponceError()\n#1 \/var\/www\/html\/owncloud\/apps\/onlyoffice\/lib\/documentservice.php(437): OCA\\Onlyoffice\\DocumentService->GetConvertedUri()\n#2 \/var\/www\/html\/owncloud\/apps\/onlyoffice\/controller\/settingscontroller.php(172): OCA\\Onlyoffice\\DocumentService->checkDocServiceUrl()\n#3 \/var\/www\/html\/owncloud\/lib\/private\/AppFramework\/Http\/Dispatcher.php(170): OCA\\Onlyoffice\\Controller\\SettingsController->SaveAddress()\n#4 \/var\/www\/html\/owncloud\/lib\/private\/AppFramework\/Http\/Dispatcher.php(89): OC\\AppFramework\\Http\\Dispatcher->executeController()\n#5 \/var\/www\/html\/owncloud\/lib\/private\/AppFramework\/App.php(100): OC\\AppFramework\\Http\\Dispatcher->dispatch()\n#6 \/var\/www\/html\/owncloud\/lib\/private\/AppFramework\/Routing\/RouteActionHandler.php(47): OC\\AppFramework\\App::main()\n#7 \/var\/www\/html\/owncloud\/lib\/private\/Route\/Router.php(344): OC\\AppFramework\\Routing\\RouteActionHandler->__invoke()\n#8 \/var\/www\/html\/owncloud\/lib\/base.php(928): OC\\Route\\Router->match()\n#9 \/var\/www\/html\/owncloud\/index.php(54): OC::handleRequest()\n#10 {main}","File":"\/var\/www\/html\/owncloud\/apps\/onlyoffice\/lib\/documentservice.php","Line":236}"}

####################################Log End#############################

@SergeyKorneyev
Copy link

Hi,
It looks like the submodule with empty documents is missing in your connector installation. Could you try downloading it with
git submodule update --init ?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants