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MacOS fails to import reference genomes via GUI #48

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haskankaya opened this issue Apr 9, 2019 · 2 comments
Open

MacOS fails to import reference genomes via GUI #48

haskankaya opened this issue Apr 9, 2019 · 2 comments

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@haskankaya
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Hi there,

I am trying to import the hg19 reference genome to SeqPlots for my work.

Using the GUI I have been unable to do this. I select the reference genome and then click 'install selected'. A loading bar is then shown at the top of the program but the genome is never installed. I have tried restarting SeqPlots but still had no success.

A friend of mine has had the same issue on MacOS but it was resolved when using Windows, so I believe this is MacOS specific.

Many thanks!

@JamieLyu
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JamieLyu commented Dec 4, 2019

I have exactly same issue on my Mac, Mojave 10.14.6.
Is there anyone solved this issue?

@AishwaryaSP25
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Still running into this problem...any updates on this?

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